The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ella was really helpful and sorted out our registrations. She listened to what the issues were, then sorted it out promptly and capably. A great service - many thanks!
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Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Vis mer
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The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
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Kontaktopplysninger
Storbritannia
- royalkennelclub.org.uk
4,6
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful guidance.
Pleasant and helpful guidance navigating website and resolving my enquiry.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for taking the time to leave us a review.
Marie was extremely helpful
Marie was extremely helpful, thank you!
16. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for your review.
Liv was super helpful and…
Liv was super helpful and knowledgeable, I had several queries that were sorted out within the same call, super happy thank you 😊
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for taking the time to leave us a review.
can do helpful attitude
can do helpful attitude, massive improvement over the last few years, night and day.
12. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you so much for your review.
Amanda was most helpful and patient
Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for your valuable feedback.
I have a few medical problems,which…
I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for taking the time to leave us a review.
Gloria was most helpful I felt she want…
Gloria was most helpful I felt she want out if her way this morning
2. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for your valuable feedback.
Help to navigate an outdated system
Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
We appreciate your feedback and the time taken to leave your review. We're please Eleanor was able to assist you.
Extremely Helpful
Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for your valuable feedback.
Very efficient service
I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for taking the time to leave us a great review.
The phone was answered quickly
The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work
22. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for taking the time to leave us your review, we appreciate it.
Missing document
One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
We are sorry you did not receive your documentation as expected but are happy that Marie could help you. Thank you for taking the time to leave us a review.
the lady was very good.
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for your review.
Thankyou!
Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!
Kind, patient helpful, understanding and very helpful service.
Thankyou Gloria 🙏
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for your review. We appreciate the time taken.
Excellent service
Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.
13. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for your review. We appreciate the time taken.
Had a problem with the website and lost…
Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️
12. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for your review. We appreciate the time taken.
Fab customer service
I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for your review. We appreciate the time taken.
Litter registration
I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for your review. We appreciate the time taken.
Marie was very helpful and efficient
Marie was very helpful and efficient. She resolved my problem quickly and effectively.
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you for your review.
She was super polite helpful and nice
She was super polite helpful and nice
30. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Greenbet
Thank you very much for your review.
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