The Royal Kennel Club Anmeldelser 

1 898
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ella was really helpful and sorted out our registrations. She listened to what the issues were, then sorted it out promptly and capably. A great service - many thanks!

Vurdert til 5 av 5 stjerner

Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dyrevernsorganisasjon

Skrevet av virksomheten

We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 77 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 898)

150 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I had the pleasure of speaking with…

I had the pleasure of speaking with Marie today. She was very warm and polite and helped me with my issue that I had and my litter was registered straight away. Very impressed with the care and service. Thank you Marie xxx

18. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review. We will pass on your thanks and appreciation to Marie.

Vurdert til 5 av 5 stjerner

Help given to process a d/d

I have been struggling to get into my account to renew a d/d and a very helpful lady pointed me in the right direction to solve my query.

15. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review. We appreciate it.

Vurdert til 5 av 5 stjerner

Puppy Registration

My experience with the Kennel Club was first class. The person I spoke to on the phone was very helpful with all the questions I asked.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review. We appreciate your feedback.

Vurdert til 5 av 5 stjerner

Lovely girl on the phone

Lovely girl on the phone, helped me sort my dog’s registrations out. Was very polite and eager to help. Wait time was very short.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you very much for your review. We appreciate it.

Vurdert til 5 av 5 stjerner

Excellent place but waiting for a…

Excellent place but waiting for a refund is a nightmare spoke to 7 people eventually spoke to a lovely lady called marie who sorted it withing 3 minutes so thanks to marie its all sorted beautiful lady on the phone ❤️

12. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you very much for you review. We're sorry you've been waiting for your refund but glad that Marie could sort it for you.

Vurdert til 5 av 5 stjerner

Great work by Gemma and the kennel club

I had some issues recently trying to set up a kennel name, the rules and regulations with names can honestly be trying at times (sure im not the only one) however after getting on the phone and speaking directly with a particular staff member yesterday (Gemma if the spellings right) she was from the kennel names registration dept and was genuinely brilliant. By the time i spoke to her i wont lie I was frustrated and borderline irate, she stuck with me when many these days might not have, genuinely wanted to help me out as best she could and did, would have to say she got me to a place far better than hoped for. Top notch customer service at a time its hard to find.

Thanks again to Gemma and the Kennel Club, great work.

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review. We've passed your praise on to our agent. We really appreciate your feedback.

Vurdert til 5 av 5 stjerner

Excellent customer service by Ella…

Excellent customer service by Ella today. She was so patient guiding me through creating a new account as I needed to update my email address. She merged my old account with my new account whilst on the call.

Payment process was easy.

Thank you Ella

8. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you very much for your review. We're happy we could help.

Vurdert til 5 av 5 stjerner

My puppy registration was completed …

My puppy registration was completed within hours and when I needed to adjust my advert, Ella was fantastic sorted it out in minutes. Excellent service ⭐️⭐️⭐️⭐️⭐️

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

We're so happy you had a great experience. Thank you for taking the time to share.

Vurdert til 5 av 5 stjerner

I rang to chase up the registration of…

I rang to chase up the registration of a litter of pups, Ella was extremely helpful, sorted it all out and explained step by step how to access certain areas.

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review. We are so happy we could help.

Vurdert til 5 av 5 stjerner

Loren was amazing

Loren was amazing, was polite, very knowledgable and made us feel as if nothing was too much trouble
Thank you Loren
But the 43 minutes wait for someone to answer is way too long

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review and the time taken. We apologise for the length of time you waited for an answer to your call.

Vurdert til 5 av 5 stjerner

Thank you to the Royal Kennel Club for…

Thank you to the Royal Kennel Club for being quick and efficient with my puppy registrations. I called to clarify a few things, and Aurelia was very helpful. Thank you for such great service.

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review. We really appreciate the time taken.

Vurdert til 5 av 5 stjerner

Really good experience in kennel phone helpline

Aurelia guided me through the process of phone/online registration of my dog with the kennel club. She was very kind, professional and patient with me. She answered all my questions and cleared any doubts i had. Really good experience.

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

We really appreciate your feedback and the time take to leave a review.

Vurdert til 5 av 5 stjerner

Ella a credit to the Kennel Club.

What a pleasant conversation with Ella, who made my enquire a lot less stressful.

A total credit to the Kennel Club.

Many thanks for your time and understanding.

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review, we really appreciate it.

Vurdert til 2 av 5 stjerner

Too much spam and pressure to take…

Too much spam and pressure to take Kennel club insurance.

27. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Royal Kennel Club

Thank you for your review, we appreciate your feedback and apologise that you felt pressured to take Royal Kennel Club Pet Insurance.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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