We used these products for years with no issues. However in recent months (2026) the customer service has become really, really poor. Like other recent reviewers, I've had repeated problems with order... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I gave them another chance and signed up for a subscription. Paid for first class post as we were in urgent need for the first delivery. Five days later, nothing. Emailed them to cancel the order and... Vis mer
Always loyal to Root2tip no matter how many other products we use but it remain our best choice within the curly hair industry. Love you guys and thank you so much Julia’s hair is glowing and shining... Vis mer
Absolutely fantastic product, I’m thrilled with it. I’ve struggled for ages to detangle my daughter’s hair and used so many different products. This is so much better than anything else out there, I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Premium quality natural beauty for textured hair and hairloss
Kontaktopplysninger
Oxgate lane, NW2 7HU, London, Storbritannia
- info@root2tip.com
- root2tip.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely fantastic product!!
Absolutely fantastic product, I’m thrilled with it. I’ve struggled for ages to detangle my daughter’s hair and used so many different products. This is so much better than anything else out there, I am so happy with the results.
Added bonus: daughter (5 going on 15) now feels extra spicy with her 4c curls finally bouncing around for all to see. Beautiful.
These are by far the best products on…
These are by far the best products on the market! If you are thinking about making the change, just do it. I promise it will be the best move you make!
Easy to do business with smooth process…
Easy to do business with smooth process from start to finish
Back2School kit
I really love using these products on my daughters hair. 100% recommend. If ordering to Ireland it takes ages for an post to process it once it gets here. Definitely worth the wait though.
Finally products that work!
Finally products that work for Afro hair!
Great results and a professional service too! 5 Stars
Great company, great product
Honestly, I can't sing enough praises about Root2Tip.
Their grow-it-long hair serum has literally changed my hair game.
If you have a scalp issue I would thoroughly recommend it, it's completely cleared mine up!
The team are super helpful and really great at pointing you in the right direction.
That’s okay good 👍🏽…
I have not used the product but the…
I have not used the product but the buying and shipping process was easy and the product arrived quickly and well packaged.
Super hair product
Love them
I tried so many products for my daughter's hair (she is mix-raced with very curly hair) until I came across root2tip an realised I was basically hurting her health and not even benefitting her hair.
Never going back, I love these products, this time I tried the butter and it is fantastic.
Hight quality hair products!
The product arrived on time and…
The product arrived on time and customer care follow up is positive. However, I have not contacted Root2tip to make an enquiry or amend an order; therefore, I can’t evaluate their response time or even if there will be a response.
Heavens hair milk and Honey Rain hair juice
I stumbled across Roots2 tip whilst perusing the internet for good quality hair products for my daughter who has type 3 hair and a loose curl pattern. I had spent a lot of money on other well-known brands that either had a lot of nasty chemicals in their products or did not give the moisture that my daughter’s hair required. Unlike other customer service agents that just tell you what you want to hear when I contacted Sal, she was professional, gave me such good advice and recommended the products that would be good for my daughter’s hair- she even threw in a discount too! I bought the kids version honey Rain hair juice curly hair detangler and the heaven hairs milk and was immediately impressed at how natural the products were in terms of ingredients and smell. The Honey Rain hair juice is brilliant, my daughter’s hair is really moisturised and is now easily de-tangled with minimum breakage- it makes wash days a breeze. I have bought so many expensive detanglers but the honey rain hair juice is hands down the best detangler that I have ever bought. Coupled with the heaven hair milk, which is so light and moisturising and does not wear my daughter’s hair down they are the perfect combo!! Thank you Sal for providing hair products that are of superior quality. My search is now over, my daughter’s hair is no longer dry and brittle and I will keep on buying Roots2 tip products from now on. :)
Pain free hair care
These products are excellent. They have really helped my 2 granddaughters hair. One has a sensitive head so combing/ brushing was painful. Now it’s easy and she does not experience so much pain. The comb/ brush glided through. The fact they are natural is a bonus too.
Service was excellent and we received the items quickly.
I am enjoying the products but its too…
I am enjoying the products but its too early to say it there is any
change
Product arrived in good time
Product arrived in good time. I love this moisturiser, it’s so creamy, and my hair seems to like it, so it’s a thumbs up for me.
Fast delivery.
Fast delivery.
First time using root2tip ordered sunlight curl creme for my LO she has medium to thick hair and so far so good.
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