We used these products for years with no issues. However in recent months (2026) the customer service has become really, really poor. Like other recent reviewers, I've had repeated problems with order... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I gave them another chance and signed up for a subscription. Paid for first class post as we were in urgent need for the first delivery. Five days later, nothing. Emailed them to cancel the order and... Vis mer
Always loyal to Root2tip no matter how many other products we use but it remain our best choice within the curly hair industry. Love you guys and thank you so much Julia’s hair is glowing and shining... Vis mer
Absolutely fantastic product, I’m thrilled with it. I’ve struggled for ages to detangle my daughter’s hair and used so many different products. This is so much better than anything else out there, I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Premium quality natural beauty for textured hair and hairloss
Kontaktopplysninger
Oxgate lane, NW2 7HU, London, Storbritannia
- info@root2tip.com
- root2tip.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The one
Ive been through alot of different products for my kids hair!! But this set has been the most responsive and easy to use!! My LO hair has completely stayed moistured and ive veen using it bout 2weeks
Great choice
Excellent products so far. The kids shampoo left my daughter's hair really nice and clean but not stripped and the sunshine cream is great too. The combo hives me hope thay my daughter's dry phase wil pass soon and her bald spots will soon be a thing of the past. Highly recommend!!!!
I have to leave it in for a little…
I have to leave it in for a little while, but it does detangle my hair!
Feels good in hair
Delivery was great. Products feel good in my daughters hair. Had an issue with the children's leave in conditioner at it had a different label from whats on the Web page and invoice so I got confused at what it was but that was quickly rectified by them after informing them.
Attention aux frais de douanes pour livraison en France
Je n'ai pas aimé payer les frais de douanes à 24 euros alors que les frais de port m'ont déjà coûté un bras
Good products reasonably priced
Good customer service
Fast delivery
Fast delivery, really happy with my products, honey rain juice is so nice and gentle for my 2 year old and detangles really well.
I will be back
Very helpful and well-informed staff…
Very helpful and well-informed staff helped me choose appropriate products. They arrived promptly in perfectly packed condition.
Wish for more
Loving my daughter's hair. Just wish bottles were bigger and products easier to find and buy. Delivery was a bit of a wait.
Good and helpful service
Amazing customer services so helpful.,, and the products were amazing on my lil girls hair!! I love the shampoo and the conditioner… just wow!!!! Seen improvements in my lil ones her! Would 100% recommend
Very impressed…
Very impressed with the product range and the advice provided. Prompt delivery of items ordered too. Overall, great customer service.
Amazing products that have worked…
Amazing products that have worked wonders on our hair. No more tears on wash day, love it....Thank you for also sharing your knowledge Salem
The items arrived safely,and well…
The items arrived safely,and well packed.
I cannot give any feedback on the items as I just started to used them. Thanks
Only just started to use so quite…
Only just started to use so quite honestly I can’t give a review
The products are very good
The products are very good, I have been using it from last year, my hair is getting thick. This products was recommended by a friend who does my hair. Well worth it.
Great service as always
Great service as always, items packaged well and received quickly with no fuss.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








