We used these products for years with no issues. However in recent months (2026) the customer service has become really, really poor. Like other recent reviewers, I've had repeated problems with order... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I gave them another chance and signed up for a subscription. Paid for first class post as we were in urgent need for the first delivery. Five days later, nothing. Emailed them to cancel the order and... Vis mer
Always loyal to Root2tip no matter how many other products we use but it remain our best choice within the curly hair industry. Love you guys and thank you so much Julia’s hair is glowing and shining... Vis mer
Absolutely fantastic product, I’m thrilled with it. I’ve struggled for ages to detangle my daughter’s hair and used so many different products. This is so much better than anything else out there, I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Premium quality natural beauty for textured hair and hairloss
Kontaktopplysninger
Oxgate lane, NW2 7HU, London, Storbritannia
- info@root2tip.com
- root2tip.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love!
Absolutely love the twurly butter, nice and moisturising for my son’s hair, along with the honey rain juice that has always been a household favourite. Heavens milk is light yet moisturising also for my 1 year.
I have used the quench anti-breakage…
I have used the quench anti-breakage creme for years and I think it is one of the only products that my hair can take.
Sadly leaves hair tacky and heavy
Not all the product arrived - still awaiting for one three weeks later.
Products leave my hair (4c) feeling tacky and heavy. The products have created frizz and reversion of silk press. Quite disappointed with these products.
My hair is nice and soft and naturally…
My hair is nice and soft and naturally my hair is corse.
Quality product.
They can improve their customer service…
They can improve their customer service and deliver what customers order and also sort out their discounts online so they deduct properly.
Enquiry unanswered
I placed my order to take advantage of the buy one get one free offer. Only one of each product arrived. The second item is intended as a Christmas gift. I emailed customer service but have yet to receive a reply.
Great product and service!
Great hair products
Great hair products, they do exactly as they say! My daughters hair stays nice & moisturised whereas with other products it got drive very quickly. I’ve also noticed growth which is really good too. Will definitely be using these products for the long run!
I just love Root2tip
I just love Root2tip. My daughtes hair feels so much healthier and not dry as when I was using other products.
Quality products that are great for my hair and scalp
Purchasing was straightforward. Delivery was very quick. This is a great product and lasts ages. It’s my 2nd purchase and I’m very happy with it.
Items are good quality but soo small
Items are good quality but soo small. Overall not worth the price.

Svar fra root2tip.com
The best detangler ever!
Great product and quick and efficient…
Great product and quick and efficient delivery.
trusted product
True review on dual heritage toddler
I was recommended this product for detangling, my son is dual heritage but has a really large curly afro for 19 months old.
This product is nice and sprays well, I traded my usual leave in spray conditioner for it which is actually less than half the cost but I wanted to try honey rain juice so was willing to pay more if it was amazing, however my son appears to cry more with this product and makes more fuss when I’m trying to do his hair, once it’s dry it does leave lovely curls but I feel I will be going back to our original due to cost and my son seeming to be happier when I’m doing his hair and less fuss.
Thank you Root2tip for resolving the…
Thank you Root2tip for resolving the issue with my missing/damaged item. I am so happy the issue has finally been resolved and we can move on. A happy customer is always a returning customer. I can now issue you with your 5 star.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







