Posted tracking info was incorrect but it got here eventually after several weeks. Unfortunately it is not as described. There appears to be a thin layer of printed material with the pattern on top of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have tried to contact customer service multiple times for a refund, no one has replied to my emails. I included order number and I have product in same packaging as was sent, however it seems as if... Vis mer
Selskapet har svart
Why is it so hard to return things to roomtery? really comes across poorly-you just keep delaying or being non-responsive with the hope that people give up. As requested pictures of the item have bee... Vis mer
Selskapet har svart
Roomtery customer service has exceeded my expectations. I was accidentally sent the wrong color of a mirror I ordered. I contacted customer service via email and was assisted by Mark. He was able to q... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
roomtery - is an online store featuring aesthetic room decor selected and divided across all the most popular aesthetics such as pastel aesthetic, indie, soft girl aesthetic, grunge, cottagecore aesthetic, dark academia and many more. We are happy to make shopping fun and convenient to help you make your dream room come true!
Kontaktopplysninger
USA
- roomtery.com
2,8
Middels
70 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 27 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DIGITAL CLOCK
Got my new cute digital clock from roomtery and extremely happy with my purchase! Took around 2 week to deliver the item but it’s okay for me. Will order again.
22. januar 2023
Anmeldelse skrevet uten oppfordring
Roomtery is complete fraud and joke
Roomtery is complete fraud and joke. They claim 7 to 14 days delivery which they know is wrong. They ship from China and takes forever. Please do your research before ordering. They are not what you think. Ruined our Christmas with false claims. Cannot call. they have no phone number for customer service. SCAM SCAM SCAM
10. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra roomtery
Hello, Rick. First of all, I would like to apologise on behalf of the entire team for not being able to meet your expectations. Please write us on hello@roomtery.com so we can look into your case and provide a solution.
This is a scam
This is a scam. The items I was delivered were very different in terms of quality than what was pictured on the website. Like completely different. I bought a heart shaped mirror for $24 and was expecting it to be high quality. I am sorely disappointed with how cheaply made it was. I could have bought it for $1.25 at the dollar store.
28. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra roomtery
Hello Lisa. I'm sorry that we were not able to meet your expectations. We are always in the process of thoroughly selecting suppliers and improving the quality of products presented in our store. If you provide me with a link to the same product for $1.25, I will issue a full refund for your order
Scam!!!! Do Not Buy!!!!
Scam!!!!! This company shipped me some cheap products off Alibaba - there was even a Chinese receipt in the package!? If i could give it NO STARS I would! After I searched the product s I bought from them online I discovered that all of their products are being drop shipped from other sites at a mark up. Do not recommend!
17. oktober 2022
Anmeldelse skrevet uten oppfordring
Takes longer than expected
They screwed up the delivery so it took like 3 weeks. But in general, the product quality and customer service is ok.
13. juli 2022
Anmeldelse skrevet uten oppfordring
VERY BAD EXPERIENCE DON’T BUY
This is website is a scam. They scam people by putting pictures that are way different then the real product. Especially about the bedding set my experience is very bad it came with very thin material I washed it and it was very ripped and bad quality. And they said they will give me a gift and I did not receive the gift. We tried putting a review on the website and it did not appear probably because they don’t want to put any bad reviews on there website that’s why there scammers. Even the pillow cases are way to small. Please do not buy from this website. Also be aware that all the reviews are probably fake.
4. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra roomtery
Hello, Jomana. I am very sorry that you got such a bad experience with us. I am sure our support team will find a solution to this situation. As for the reviews on our website, all of them are moderated and checked for profanity in compliance with the law before publication. This applies to both positive and negative reviews.
Roomtery customer service has exceeded…
Roomtery customer service has exceeded my expectations. I was accidentally sent the wrong color of a mirror I ordered. I contacted customer service via email and was assisted by Mark. He was able to quickly verify that I was indeed sent the wrong color and is sending me the corrected order and not requiring me to send back the inaccurate order (one less errand to run!) I was surprised and grateful for the promptness and understanding.
2. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra roomtery
Thank you for your feedback. It means a lot to our team and the whole brand. We will continue to improve our support and other services in an effort to provide best shopping experience in room decor sector.
Best,
roomtery team
Cute items
They really have the cutest items in stock. I literally want all of them! Bought few posters and pastel lamp for my room and they are just exceptional. Thank you roomtery! Will definitely order more!!
2. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra roomtery
Hello Jamie! A customer named Jamie Peters has never placed an order on our store. If you have placed an order under a different name and have not received your parcel, please contact our support: hello@roomtery.com. All our clients are insured against the loss of the parcel during transportation. You will receive a full refund or you can request the re-shipment of the goods.
Came across Roomtery on Pinterest
Came across Roomtery on Pinterest and thought wow what a cool company until I got on TikTok and found out that the products I bought from them weren't actually FROM them ! Everything they post is from other creators and all of their products can found on other websites for less. Would never buy from them again.
29. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra roomtery
Hello Roxy! Thank you for paying attention to our pinterest community. As you correctly noticed, some of the products that you can find on our store are on sale from other merchants. This is called an open market and competition. We are glad that you managed to find the products you are interested in at a lower price =)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.