Posted tracking info was incorrect but it got here eventually after several weeks. Unfortunately it is not as described. There appears to be a thin layer of printed material with the pattern on top of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have tried to contact customer service multiple times for a refund, no one has replied to my emails. I included order number and I have product in same packaging as was sent, however it seems as if... Vis mer
Selskapet har svart
Why is it so hard to return things to roomtery? really comes across poorly-you just keep delaying or being non-responsive with the hope that people give up. As requested pictures of the item have bee... Vis mer
Selskapet har svart
Roomtery customer service has exceeded my expectations. I was accidentally sent the wrong color of a mirror I ordered. I contacted customer service via email and was assisted by Mark. He was able to q... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
roomtery - is an online store featuring aesthetic room decor selected and divided across all the most popular aesthetics such as pastel aesthetic, indie, soft girl aesthetic, grunge, cottagecore aesthetic, dark academia and many more. We are happy to make shopping fun and convenient to help you make your dream room come true!
Kontaktopplysninger
USA
- roomtery.com
2,8
Middels
70 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 27 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra roomtery
Hi, Marion. Your order #11087 was delivered on October 15th to your front door. Can you please confirm receiveing your order?
The Roomtery website is appealing and…
The Roomtery website is appealing and well organized with beautiful and easy to search items.
12. september 2025
My experience went great
My experience went great! Roomtery has so many different things for room decor and aesthetics!!
2. september 2025
Svar fra roomtery
Thank you so much for your kind words! We’re glad you enjoyed your experience and found decor you love. Hope to see you again soon at roomtery!
fake jellycat and no reply to the return request
Never buy from this junk website. I received a fake jellycat and sent them the return request on June 10. No reply since then. Now I am gathering the evidence and preparing to Escalate.
10. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra roomtery
Hi CJ,
We’re very sorry for the frustration caused. Your order was automatically canceled by our system due to a potential fraud risk flag. This is a precaution we take to protect our customers and our platform.
If you believe this was an error, please contact our support team at hello@roomtery.com, and we’ll be happy to review the details and assist you further.
Thank you for your understanding.
Cannot give accurate, full review to date...
My item has not shipped as of yet, so cannot provide an accurate review
5. juni 2025
Amazing to decorate room
I love this website, im trying to decorate my room and this is really helpful, so many aesthetic stuff and it’s all sorted out pretty well, I unfortunately lost my wish listed item after a while cause the page unloaded I think
3. mai 2025
Never responded for refund
Never responded for refund
My items were ineffective and i sent multiple emails for months for a refund but they never respond
7. mars 2025
nice selection, cute items
I really love how much variety there is on the site, there's always something new popping up. When i'm in the mood to change something in my room or get some fresh ideas ^^
1. april 2025
Love rometry yea go rometry
1. april 2025
A scam
I bought two bedding sets, one had a massive rip and the other completely inaccurate, both the wrong size, and a horrible material.
They ignored my emails for weeks and did not respond for a return or refund.
24. mars 2025
Anmeldelse skrevet uten oppfordring
Cute stuff and fast shipping
Cute stuff and fast shipping. Excited to order from roomtery again!
10. februar 2025
I liked the bedding but did not like…
I liked the bedding but did not like how long it took for the bedding to get to me
10. februar 2025
Svar fra roomtery
Thank you for sharing your feedback—I’m glad you liked the bedding! As I can see, your order was delivered in 12 days, which is within our shipping policy. I apologize for any inconvenience this delay may have caused. We’re continuously working to improve our delivery times.
Ordered rechargable but got battery powered lights instead
I ordered night lights for my nieces. The shipment took a long time to get here. And it was the wrong ones . I kept them anyway to avoid more hassle. The girls will enjoy these anyway I'm sure .
4. februar 2025
Svar fra roomtery
Hi, Rebecca. I'm really sorry to hear that you received the wrong night lights. We are still a tiny team and sometimes mess up the orders. If you’d prefer the rechargeable lights you originally ordered, I can arrange for a replacement to be sent to you. Just let me know here: hello@roomtery.com
Never received my order and they did…
Never received my order and they did little to fix the problem
14. januar 2025
Svar fra roomtery
Hi, Alvaro! As I can see, our team reached out to you on this matter on Feb 17, updating on the status of your order, and got no response back from you.
As for now, the order was delivered on March 3rd and the package is marked as received. If there's still any problem with your order, please get back to us asap at hello@roomtery.com
i was not really satisfied with one product I got...
i was not really satisfied with one product that I got. but returning it was easy so i'm greatful for that :) But the other product I bought i'm very happy with.
8. januar 2025
Svar fra roomtery
Thank you for your feedback! I'm sorry to hear that one of the products didn't meet your expectations, but I'm glad the return process was smooth for you. We always strive to make things as hassle-free as possible.
Not great
Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to wait another month. They didn’t even reimburse me for the time I’ve had to wait and frustration this has caused me. I spent over $150AUD on this so it is extremely disappointing to see my order get treated like it was nothing. Thankfully there’s a new set on its way but the fact I’ve had to wait 2 months is honestly appalling.
29. januar 2025
Svar fra roomtery
Hi, Gabriella! I’m really sorry for the frustration and delays you’ve experienced with your order. I completely understand how disappointing this must be, especially after waiting so long. While I’m glad to hear that a new set is on its way, I know this situation wasn’t ideal, and we truly appreciate your patience. Please contact me at hello@roomtery.com after receiving the replacement bedding, and I will work on an appropriate compensation for you.
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