roomie-design.com Anmeldelser 

216
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Nice selection of unique bedding at good prices. I haven't received my items yet; although, some items have already been shipped. Good online ordering experience.

Vurdert til 5 av 5 stjerner

SON UNOS GRANDES PROFESIONALES, LA CALIDAD DEL PRODUCTO ES IMPRESIONANTE, LA VERDAD ES QUIEN COMPRE EN ESTA TIENDA VA A SALIR SATISFECHO Y COMPRARA MAS PORQUE NUNCA SALDRA DECEPCIONADO. LA RECOMIEN... Vis mer

Vurdert til 5 av 5 stjerner

- Great company to deal with - surpassed all expectations. - Fabulous product that makes me feel richly spoilt at an excellent price! I was a little sceptical about purchasing from a comp... Vis mer

Vurdert til 1 av 5 stjerner

I ordered king sized duvet set, received queen sized duvet set I ordered deep pocket fitted sheets I got regular. I emailed to complain, I got no answer. Only when I put a stop payment on my... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sengetøysbutikk

Skrevet av virksomheten

Our collection features an eclectic blend of timeless classics and extraordinary pieces that will brighten any room. We collaborate with talented designers from around the globe to infuse a unique, international flair into our designs. Every item in our collection is crafted with great care and attention to detail, with a focus on handmade artistry. We believe that it’s the skilled hands of artisans that bring each product to life, making every piece truly unique—nothing like mass-produced alternatives. We hope you fall in love with our collection as much as we do!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

216 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 42 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(216)

69 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing

They are a chinese company but the experience with them was amazing. The beauty and the quality of the products, it is a pleasure to go to bed every night with my new bed kit.Although, the most impressive is the customer care service post sale. I had questions before and after ordering it, all replied by them. And due my fault, I did a mistake choosing the wrong option in the form of one of my pieces when ordering and they gave me all attention with my issue, and also replaced my piece bought by mistake free of charge.

15. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Incomplete order

I received the order that I made for a king size duvet, fitted sheet and pillow cases, and while the product itself was very nice, it was short the 2 additional pillow cases that I had ordered and paid for. While Roomie Design have said they will send the additional pillow cases, I have to pay another delivery fee for FedEx for an order that should have been complete initially.
It has been a very disappointing experience and I would expect that the dispatch of the products would be handled more carefully to ensure that the order was complete.
If Roomie Design offered some remuneration for their error, I would most likely buy again from them, but as they only provide an apology I will not be purchasing from them due to their lack of customer care.

30. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I received the order that I made for a…Duvet cover set

I received the order that I made for a King size duvet cover, shams and a sheet.
However, as beautiful as it was, I had to return the item as it did not match!
In order to return it, It cost me over $170.00 Canadian to send it back to ITALY!!!
I felt this was extremely unfair! Had this not happened, I definitely would have made another order which was equally beautiful!
However, I have learned my lesson to only deal with items from Canada and the US.
If however, Roomie would refund my order to mail it back, I would definitely order a beautiful 7 piece Duvet cover set.
Arlene Kerbel

14. mars 2021
Vurdert til 1 av 5 stjerner

I haven’t even received my bedding and…

I haven’t even received my bedding and you are asking for a review ??? !!! Shocking customer service I have emailed for an update no response Roomie Design can you please advise me when I will receive my bedding order

27. februar 2021
Logoen til roomie-design.com

Svar fra roomie-design.com

Hi Samantha, thank you for your review. Your order was a pre-order. It means that the item is still in production when ordered and not immediately available in our warehouse. As indicated on the home page and on the product pages, all pre-orders start shipping after February 18, 2021. Your order has shipped. We have responded to your email sent on February 26, 2021. Please check your spam and promotion folders if our email is not in your inbox. We have also sent you the shipping confirmation email.
Should you have any questions or concerns, please feel free to shoot us a message at support@roomie-design.com or on Facebook and Instagram. We aim to respond within 24 business hours.
Thank you.
Kind regards,
Roomie Design Management.

Vurdert til 5 av 5 stjerner

Great service

Great service, the sizing are a bit odd for English quilts. And only 2 pillowcases with most sets is annoying as they dont have additional cases options. but beautiful quality. I would definately buy again .

9. februar 2021
Vurdert til 5 av 5 stjerner

Я приобрела шикарный комплект…

Я приобрела шикарный комплект постельного белья.Скажу сразу,что цена меня немного удивила,дороговато....Но когда застрелила постель..сначала ласковая прохлада,потом просто наслаждение,мой муж сказал,что белье такое гладкое и нежное,как мое тело...Это большее из похвал.Рекомендую.Отличный сервис.Благодарю вас.

9. februar 2021
Vurdert til 4 av 5 stjerner

I do love my new covers but I don’t…

I do love my new covers but I don’t understand why there was no fitted sheet there was a top sheet but no fitted sheet

8. februar 2021
Logoen til roomie-design.com

Svar fra roomie-design.com

Hi Lucia, thank you so much for your feedback. The set that you've ordered does not include a fitted sheet. You can read a detailed description of every bedding set in the product description tab on our website. If you have any other questions, please contact us at support@roomie-design.com and we will be happy to help. Thank you!

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