Superb service from Robert Welch as always. Very well set up website with clear photos, descriptions and dimensions of their cutlery. I bought some items of Kemble Bright as soon as I saw it, and was... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Alles hat sehr gut geklappt! Die Ware entspricht genau unseren Erwartungen. Qualität ausgezeichnet. Hier stimmt das Preis-/Leistungsverhältnis absolut. Wir haben Freude an der gelieferten Ware.
Selskapet har svart
We have loads of Robert Welch products throughout the house, incuding 3 pairs of their scissors, which are really sharp. One recently however started to blunt a little. I contacted RW customer servi... Vis mer
Selskapet har svart
I reported a problem with a 5 year old frying pan. A few photos later I received a prompt response from Hayleigh (customer service) who as a goodwill gesture offered a brand new replacement. Great... Vis mer
Selskapet har svart
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Om Robert Welch Designs
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About Robert Welch Designs
Robert Welch Designs is a multi-award-winning British brand creating premium cutlery, kitchen knives, cookware, tableware and home accessories designed for everyday use. Since 1955, we have combined exceptional design, craftsmanship and performance to create products that are made to be used, enjoyed and kept for life.
Founded by the renowned British silversmith and designer Robert Radford Welch MBE, RDI, our business is built on a simple belief: beautifully designed products should be part of everyday life. Still family-owned and led by Robert Welch's son and daughter, Rupert and Alice, we continue to design from our location in Chipping Campden in the Cotswolds, guided by the same values of quality, integrity and enduring design.
Customers choose Robert Welch for timeless style, exceptional quality and long-lasting value. Our collections are designed to enhance everyday moments, whether preparing meals, gathering around the table, entertaining guests or choosing a meaningful gift for a loved one. Many of our products are backed by a guarantee of 25 years, reflecting our confidence in their quality, craftsmanship and durability.
SHOP CUTLERY
Robert Welch is best known for its premium stainless steel cutlery collections. Our award-winning ranges include over 30 distinctive designs, from contemporary classics to modern statement pieces, alongside complementary serving utensils and specialist items.
Designed for everyday dining and special occasions alike, our cutlery is crafted for comfort, durability and lasting beauty. Whether you're choosing your first cutlery set, upgrading your dining experience or searching for a thoughtful wedding or housewarming gift, our collections are designed to be enjoyed for generations.
SHOP KNIVES
Our Signature and Professional kitchen knife collections bring together cutting-edge performance, precision engineering and timeless design. Trusted by home cooks, keen food enthusiasts and professional chefs alike, they are designed to deliver outstanding balance, sharpness and control.
From everyday meal preparation to ambitious culinary projects, Robert Welch knives are created for those who value quality, performance and craftsmanship in the kitchen.
SHOP COOKWARE
The 316 Series cookware collection is crafted from premium 316-grade stainless steel and engineered for exceptional cooking performance. Featuring advanced multi-layer Tri-ply construction for fast, even heat distribution, each pan is designed for precision cooking, reliability and long-term durability.
Suitable for modern kitchens and serious home cooks, the collection combines professional performance with timeless design that complements any home.
SHOP GIFTS
For generations, Robert Welch products have been chosen as thoughtful gifts to mark life's most important occasions. From weddings and anniversaries to housewarmings, birthdays and celebrations, our collections combine timeless design, exceptional quality and everyday usefulness.
Whether you're searching for a meaningful gift for a keen cook, a stylish addition to a new home or a lasting keepsake for a special milestone, our cutlery, kitchenware, drinkware and home accessories are designed to be enjoyed for years to come.
Beautifully crafted and made to last, Robert Welch gifts are chosen not only for the moment they are given, but for the memories they help create long after.
HOME & ENTERTAINMENT
Our Drift collection and other home accessories are designed to elevate everyday living and entertaining. Sculptural, functional and beautifully crafted, they serve as striking centrepieces while delivering exceptional practicality.
Whether used for entertaining guests, serving drinks or styling the home, each piece reflects our commitment to thoughtful design and lasting quality.
SHOP BATHROOM
Our Burford and Oblique bathroom collections demonstrate the versatility and durability of premium stainless steel. Resistant to rust and corrosion, they are designed to perform beautifully in humid environments while maintaining their appearance for years to come.
Combining elegant design with everyday practicality, these collections help create organised, functional and refined bathroom spaces.
Why choose Robert Welch?
- British design since 1955
- Family-owned business
- Multi-award-winning collections
- Premium stainless steel cutlery, kitchen knives and cookware
- Trusted by home cooks, entertainers and design enthusiasts
- Timeless designs created for everyday use
- Exceptional quality, performance and durability
- Popular for wedding, anniversary and housewarming gifts
- Designed to be used, enjoyed and kept for years to come
Where to find us
FREE DELIVERY
Skrevet av virksomheten
- UK - orders over £50
- Europe - orders over £150 (€180)
- USA - orders over £150 ($180)
- Australia - orders over £450
- Rest of the world - free delivery available
Kontaktopplysninger
Lower High Street, GL55 6DY, Chipping Campden, Storbritannia
- 01386840522
- help@robertwelch.com
- robertwelch.com
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It's a joy to get great products that…
It's a joy to get great products that are made in the UK. The light coloured double trivet sits in the middle of the table and is used daily. That's money well spent.
23. februar 2026
Svar fra Robert Welch Designs
We're happy to hear that you are enjoying your Robert Welch trivet! It's wonderful to know it's a useful and beautiful addition to your table. Thank you for your positive feedback. Kindest regards Rose - Customer Services
Top marks!
The website was easy to navigate, and my order was delivered promptly. The items ordered were of excellent quality - and, I would say - beautiful.
31. januar 2026
Svar fra Robert Welch Designs
Margaret we're so happy to hear that you found our website easy to navigate and your order was delivered promptly. We appreciate your feedback and are glad the items were of excellent quality. Kindest regards Rose - Customer Services
Svar fra Robert Welch Designs
Aaron thank you for your positive review! Kindest regards Rose - Customer Services
Easy to use website
Easy to use website, great customer service and, of course, excellent products!
6. februar 2026
Svar fra Robert Welch Designs
Gary we're happy to hear that you found our website easy to use and that you are enjoying our excellent products and customer service. Thank you for your feedback! Kindest regards Rose - Customer Services
Svar fra Robert Welch Designs
Geoff we're so happy to hear that you had a great experience with our product and customer service. Thank you for your positive feedback! Kind regards Rose - Customer Services
Classic cutlery & superb presentation
We ordered a cutlery set from Robert Welch and it arrived in a beautiful box with a complimentary set of steak knives! We are very impressed with the quality and style of our Radford Bright cutlery set - it’s classic and very nice to handle! We would very much recommend this company.
18. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Robert Welch Designs
Thank you so much for your wonderful review Mandy! We’re delighted to hear that your Radford Bright cutlery set arrived beautifully presented and that the complimentary steak knives were a pleasant surprise. It’s fantastic to know that you’re enjoying the classic design and comfortable feel of the cutlery. Your recommendation truly means a lot to us. If there’s ever anything more we can help you with, we’d be happy to assist. Enjoy your new cutlery set! Kindest regards, Iona - Customer Services
Good products and great service.
I like Robert Welch products, the cutlery is well made and beautifully finished,
Over the years I have bought other items such as kitchen knives, which take a good edge and hold it.
Their delivery system is very good. The packages are well prepared and wrapped.
16. februar 2026
Svar fra Robert Welch Designs
John we're happy to hear that you appreciate the quality and finish of our cutlery and kitchen knives. It's great to know that you are pleased with our delivery system and packaging. Thank you for your positive feedback. Kind regards Rose - Customer services
Great products and customer service!
I spoke with customer service on the phone to identify the style of spoons I had from 18 years ago, so I could buy more matching silverware. They were respectful, professional, and very helpful. Love their silverware! It's in amazing condition, and I've had them for almost 20 years. Looking forward to another 20 years of use :)
16. februar 2026
Svar fra Robert Welch Designs
Laura we are so happy to hear that our customer service team was so helpful in identifying your cutlery! It's wonderful to know you've enjoyed our cutlery for so long and that it's in amazing condition. Thank you for sharing your positive experience! Kind regards Rose - Customer Services
A seamless experience
It was very easy to review all the designs on your site, & very easy to order too. The whole experience was so efficient. In fact, the cutlery arrived less than 24 hours after I ordered it, & 2 days later it was in my checked-in bag on board Qantas bound for Australia where I was able to give it to my nephew for his wedding present.
28. januar 2026
Svar fra Robert Welch Designs
We're happy to hear that you found our website easy to navigate and the ordering process efficient. It's great to know the cutlery arrived quickly and made it to Australia in time for your nephew's wedding! Thank you for your positive feedback & we hope he enjoys the gift! Kindest regards Hayleigh- Customer Services
First class service
So easy to order on line. Very pleased to find out that order could be posted to daughter in Australia.
Delivery was so quick I was amazed. I placed order on Monday, it was delivered on Friday. You can’t ask for anything better. Will definitely use this service again.
10. februar 2026
Svar fra Robert Welch Designs
We're happy to hear that ordering online was easy and that you were able to send an order to your daughter in Australia. It's great to know the delivery was so quick! We appreciate your positive feedback and are glad you enjoyed our service. Kindest regards Rose - Customer Services
A pleasure to do business with.
I was made to feel valued as a customer, which is very refreshing, and sadly, unusual these days. Excellent customer service and great products at reasonable prices. Great communication throughout.
27. januar 2026
Svar fra Robert Welch Designs
We're happy to hear that you felt valued as a customer. It's great to know you had excellent customer service and found our products to be of great value. We appreciate your positive and kind feedback Pam. Best regards Rose - Customer Services
Knife block
Prompt delivery and really pleased with the bread block. Excellent quality and sits nicely on worktop without taking up
Too much counter space
10. februar 2026
Svar fra Robert Welch Designs
We're happy to hear that the bread block arrived promptly and is of excellent quality! We appreciate you letting us know it fits nicely on your counter. Thanks for the positive feedback Nancy. Kindest regards Rose - Customer Services
Kitchen knives
I have purchased a variety of products from Robert Welch over the years, including bathroom accessories, they are made of very high quality materials as well as look stunning. My recent purchases have been carving knife and fork also kitchen knives they are superb I cannot recommend enough.
26. januar 2026
Svar fra Robert Welch Designs
Hi Alan, Thank you so much for your wonderful 5‑star review. We’re delighted to hear that you’ve now invested in our Signature knives, adding to the range of products you’ve chosen from us over the years.
We truly appreciate your continued support and look forward to assisting you again in the future. Kind regards, Julia - Customer Services
Brilliant service from Robert Welch
I wrote a review for Trustpilot bemoaning the fact that there was a flaw in the Robert Welch chopping board which made it unusable.
The company wrote to me after they had read my review. I sent them a picture of the flaw in my chopping board, and now they have sent me a replacement - perfect - chopping board.
I am delighted with it. I am sure it will give me many years’ excellent service. Thank you, Robert Welch!
28. februar 2026
Svar fra Robert Welch Designs
Hi Alexandra, we’re very sorry to read your comments and to hear that you’re disappointed with the condition of your board.
This is certainly not the standard we expect. We would very much like the opportunity to review the issue properly.
As photos can’t be uploaded via the review platform, we’ve reached out to you directly so that you can share images with us and we can investigate this for you without delay.
We look forward to resolving this matter as quickly as possible. Kind regards, Julia - Customer Services
Love Love Love
I absolutely love the silverware set I've purchased! It looks stunning, elegant, and festive. The quality is outstanding. Delivery to the US took less than a week; I was pleased with the speedy delivery and how everything was packed (I included two ceramic vases in my purchase and was worried about them, but everything arrived in perfect condition).
Definitely returning, and also created a wishlist for my birthday.
4. februar 2026
Svar fra Robert Welch Designs
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear how much you’re enjoying your silverware set, it’s lovely to know you find it stunning, elegant, and festive.
It’s great to hear that your order reached you in the US so quickly and that everything, including the ceramic vases, arrived safely. Our team takes great care with packaging, so your feedback truly means a lot.
We look forward to welcoming you back soon. Kind regards, Julia - Customer Services
Quality product
Quality product, easy to order and I was advised on the delivery updates at all times
4. februar 2026
Svar fra Robert Welch Designs
We appreciate your feedback and are so glad the ordering process was simple and you were kept informed about your delivery. Kind Regards, Hayleigh- Customer Service
The perfect Nutcracker
The perfect Nutcracker. I've had mine for years, my daughter wanted one. Good to see such excellent design and manufacture continuing.
1. februar 2026
Svar fra Robert Welch Designs
We're happy to hear that you consider our nutcracker perfect! It's wonderful to know that the excellent design and manufacturing have continued to meet your expectations and your daughter's. Thanks for your positive feedback Sophia! Kindest regards Rose - Customer Services
Great quality cutlery
The ability to buy individual pieces of cutlery has meant I have been able to build a collection of exactly the size and mixture of styles I needed.
Delivery has always been prompt and the quality of RWD cutlery is excellent.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Robert Welch Designs
We appreciate your feedback Gordon and are so glad to hear that you were able to create the perfect cutlery collection with us! It's great to know you're pleased with the prompt delivery and excellent quality. Kindest regards Rose - Customer Services
Poor, just poor
Well, I had an awful experience with this company before. After I left a comment on one of their adverts, I was, very much, encouraged to get back in touch- they wanted to reach out, wanted to re-review.
What an absolute waste of my time!
They now claim the managing director has had a look at my pictures of the awful, useless, frying pan I had purchased. Apparently, the MD agrees with their 'expert' that it had been used incorrectly, and that metal utensils were used with it. Like I told them, I haven't owned metal utensils for decades but because their 'expert' said I had, then the whole company (and everyone who works for them) believes that to be true.
I don't think for a second the MD even knows I exist, let alone take the time to look at some pics some dude sent in.
They've actually made me feel as though they don't want my business, and are happy to shoo me away. Probably why they point blank refuse to honour their 'lifetime guarantee'. What an absolute joke!
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Robert Welch Designs
Hi Paul, I'm sorry that this experience has left you feeling so disappointed. That was never our intention, particularly when you chose to invest in one of our products.
We did take the time to carefully review the photographs you provided, and the conclusion reached was based solely on what could be seen in the condition of the pan. I completely understand that you disagree with that assessment, and I appreciate that this makes the outcome all the more frustrating from your perspective.
Please be assured that our guarantee is applied consistently and fairly, and never based on how much a customer has spent or how long they have shopped with us. Every case is reviewed on its own merits.
While we aren’t able to offer a replacement on this occasion, I am genuinely sorry that we’ve not been able to provide the resolution you were hoping for. That is never a comfortable position for either side. The outcome remains as previously explained. Kind regards, Julia - Customer Services
Fantastic service yet again from Robert…
Fantastic service yet again from Robert Welch, from a brilliant web site and ease of ordering to lovely very high quality products all beautifully packaged. Thank you again to all at Robert Welch .
23. februar 2026
Svar fra Robert Welch Designs
We appreciate your very positive feedback! We're so glad you found our website easy to use and that you are delighted with the high quality and beautiful packaging. Thank you again Ivan! Kindest regards Rose - Customer Services
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