I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was... Vis mer
Selskapet har svart
First time using RM cycles. Having seen the bike I was looking for a competitive price I rang the store to confirm it was in stock and confirmed the correct size for my build from very helpful staff.... Vis mer
Selskapet har svart
Had ordered e bike online which was delivered as promised 2 very minor issues which were resolved instantly with one phone call to staff at r m cycles
Selskapet har svart
RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off... Vis mer
Selskapet har svart
Skrevet av virksomheten
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Storbritannia
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good communication, delivered promptly, and put together very well, many thanks

Svar fra RM Cycles
I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was causing the payment failure. I also had a few further questions regarding the bike following purchase, all of these questions were promptly answered.
The delivery of the bike was free and the bike was very well packed and protected against courier handling.

Svar fra RM Cycles
Bike was a great price and delivered quick. Packaging was superb with manageable self assembly. When I phoned with a couple of questions about the bike, they were friendly and helpful. I'm very pleased all round.
Excellent Website. Great Communication. Brilliant MTB. Fast Delivery with regular updates. Probably the best online Cycle Store in the UK. Wonderful Service from initial purchase to delivery. Perfect - Thank You.

Svar fra RM Cycles
Had ordered e bike online which was delivered as promised 2 very minor issues which were resolved instantly with one phone call to staff at r m cycles

Svar fra RM Cycles
Excellent from start to finish, can't fault the service, expertise and speedy delivery. 5 stars for sure

Svar fra RM Cycles
First time using RM cycles. Having seen the bike I was looking for a competitive price I rang the store to confirm it was in stock and confirmed the correct size for my build from very helpful staff. I ordered the bike on line and received it 3 working days later with free delivery. The bike was expertly packed, just had to mount the bars and front wheel. The electronic gears needed no correction, tyres were at correct pressure and all torque settings correct. All in all a really good purchasing experience. Well done.

Svar fra RM Cycles
RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off whom were really helpful. They even held my order for me until I got the flag lifted on my credit card. I was also on holiday when I ordered it and RM helpfully delayed dispatching the bike until the day I returned. Delivery was quick and the bike was easy to get ready for the road. There was also a really nice handwritten cover note from one of the RM guys too which was a really nice personal touch. I'd definitely recommend RM Cycle.

Svar fra RM Cycles
Great price , retailer also phoned to confirm delivery. Website order form not the easiest to populate using mac ( you need to use Chrome )

Svar fra RM Cycles
Excellent customer advice and a very accommodating company and team

Svar fra RM Cycles
Visited for the first time today staff were excellent and great range of bikes and gear would highly recommend will be returning

Svar fra RM Cycles
Excellent priced fans good stock of the bits its harder to find . Fast post well packed , brilliant thanks 🤩

Svar fra RM Cycles
Not so good as I haven't received the vouchers, as I haven't had post for a week. Obviously not your fault, but maybe use a different delivery service or r vouchers

Svar fra RM Cycles
Great service. Bike was well packaged and easy to assemble,sent via courier with delivery updates and time slot.
Recommend.

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Svar fra RM Cycles
Bike delivered and well packaged when received at the house. Never bought from Rm before and would have no issue doing so again. Well done lads.

Svar fra RM Cycles
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.