Direct was better. The ordering, shipping, and price were all better than I would have had ordering from the online big box store. Got a heck of a deal, free shipping, and fast.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Their product line is amazing and comes at very competitive prices. I’m currently using their keyboard, which feels great and premium. The only thing I might suggest is adding a headphone jack. Overal... Vis mer
I want to commend Mike for the excellent communication and customer service he provided when one of my keyboards unfortunately failed. I’ve owned three of these keyboards for years and have never... Vis mer
You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Took long but worth it 100%
here is my story:
After a very long review of the products out there, the most reasonable keyboard that I could find that matches my expectation with a price a lot lower than my range was RK84.
When I ordered it, Amazon shipping was responsible for delivering, and they failed, without taking any responsibility, no proof of delivery.
I had to reach out to RoyalKludge costumer support, and just in a few minutes, they helped me with a replacement, using a new courier. so I finally got the keyboard and hands down, their support is amazing!
and now that I am typing this with the new keyboard, I don't have anything but joy. it is only the first 24 hrs of using that, but so far, very pleasing.
Love the guys at Royal Kludge
Love the guys at Royal Kludge,
I had ordered a rk61 a few months back and everything was great until the charger port short circuited (idk if thats for everyone) overall a great keyboard at a great price point, I contacted Royal Kludge about my problems they understood and got me a REPLACEMENT!!! P.S Give Chance a raise
Very good customer service.
When I bought the keyboard I received an email saying that the color and the switches were out of stock and I was given three options. I've never seen such dedicate customer support. Got the 2nd option which was changing the color of the keyboard with something else because I wanted to get the linear switches and I'm absolutely loving it. Very good keyboard and customer support!
Bought a S98 and within a few months
Bought a S98 and within a few months, it stopped charging. Contacted customer service with my issue. They quickly responded and after several troubleshooting attempts that did not fix the issue, a replacement keyboard was sent. Overall, I'm very satisfied with the customer service.
great customer service.
Quick responses and resolution
Quick responses and resolution. Good customer service!
Royal Kludge Customer Support
Exceptional experience with Royal Kludge support. My RK R65 keyboard had severe issues, but the team was incredibly helpful and responsive. They swiftly offered a replacement which arrived very quickly. The new keyboard is working perfectly, including VIA app functionality. Highly recommend!
The keyboard is great
The keyboard is great overall, but certain key combinations can occasionally feel imprecise.
5/5 Customer service
My Keyboard had a really weird mechanical Problem. I emailed with the Costumer service and they could help me really well.
They even sent me a new one after looking in to the broken one .
The customer service is the best!
It's keyboard build qual6is much better…
It's keyboard build qual6is much better than any other keyboard like tvs,hpand Logitech.
Sie sind sehr freundlich und haben mir…
Sie sind sehr freundlich und haben mir schnell geantwortet.
Great customer support
I reached out to customer service regarding an issue with the keyboard I bought recently. Jamie - the representative was very prompt in addressing my concerns. I am very happy with the resolution. The keyboard itself is a dream to use, I just hope that a reliable software for Mac becomes available soon.
I mistakenly bought a keyboard with the…
I mistakenly bought a keyboard with the wrong layout, and i was able to return it with full guidance after asking if i could. The return went smoothly and i got the difference in price refunded as well.
The custormer service was friendly and reactive to any questions
Very good product and super post-sale customer service
Very good product and post-sale customer service support. Jamie helped me with the USB issue.
Thank you again Jamie
The customer service is truly excellent…
The customer service is truly excellent - our first keyboard had a charging issue, but it was replaced immediately when I said something. The second one is working great. Thank you!
Great company
Excellent Mechanical Keyboard and Service!
I recently bought a mechanical keyboard from RK ROYAL KLUDGE, and I couldn’t be happier with my purchase. The keyboard itself is top quality — it feels great to type on, has a solid build, and the RGB lighting looks fantastic.
The communication from the company was clear and professional throughout the whole process. I also really appreciated how quickly the keyboard was delivered — shipping to the Netherlands was fast and hassle-free.
Highly recommended if you're looking for a great mechanical keyboard and reliable service!
Warranty replacement
Keyboard stopped working, after troubleshooting, they sent me a new keyboard. Very happy.
Chance helped me out a ton
Chance helped me out a ton. Great customer service. Nobody makes better keyboards. 100% would recommend.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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