Direct was better. The ordering, shipping, and price were all better than I would have had ordering from the online big box store. Got a heck of a deal, free shipping, and fast.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Their product line is amazing and comes at very competitive prices. I’m currently using their keyboard, which feels great and premium. The only thing I might suggest is adding a headphone jack. Overal... Vis mer
I want to commend Mike for the excellent communication and customer service he provided when one of my keyboards unfortunately failed. I’ve owned three of these keyboards for years and have never... Vis mer
You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
10/10 Will Buy Again
First of all, I love the product. It works wonderfully and without any issue. I can't wait to order another soon for my office. But when I thought I was missing a piece from the packaging the response was so fast and so polite! I really can not recommend them enough. Special shout out to Mike in Customer Service!
Greatest customer service I have ever had
I have bought keyboards from a lot of companies but this is by far the best customer service experience I have ever had, I had a problem with the product I bought and they were consistent with email replies and fixed my problem almost instantly.
For comparison I bought a keyboard from Asus directly and it was faulty they never replied to any of my 15 emails and I had to ring them 6 different times. Asus took 5 months to fix my problem.
Buy from royal kludge, great keyboard rk98s and perfect customer service.
I had ordered the s98
I had ordered the rk m75, but unfortunately it went out of stock but the customer service was super helpful in reaching out within a day to either exchange or cancel the order. I order the s98. It arrived within 3-4 days, great packaging. The keyboard works great and love the super thocky keys.
Excellent customer service from Jamie
Excellent customer service from Jamie
Excellent customer service from Jamie. Sorted a replacement for a faulty item within 24 hours. Great service, and will make me want to return to RK in the future!
Had issues with my device
Had issues with my device. Was malfunctioning immediately replaced it. Great support! Great dude! Awesome!
Very good support
My keyboard display stopped working on my RK-S98. I only needed to send a couple of videos confirming that the display wasn't working and I got a replacement. Support was also super helpful.
Awesome company and quality products!
I was sceptical about getting a Royal Kludge RK84 at first because I was not familiar with the brand and the price was suspriciously low for the specs the keyboard offered. After watching reviews about it and saw how positive everyone was about the value of their products, I went ahead and got their keyboard as a replacement for the Corsair K65 Plus Wireless that stopped working properly after 6 months of use. I can honestly say I was shocked about the build quality and the functionality of their keyboard, it was on par with the Corsair one for third the price I paid! There are some software tweaks I had to find out about which is to be expected, but there are online communities that share useful information and their customer support replied to my email the next morning, and continued to reply to some follow up emails right after sending them which is awesome customer experience. Thank you Royal Kludge, I can confidently recommend their keyboards and I hope you guys keep rocking it like this in the future!
Quickly honoured warranty
Keyboards are surprisingly good despite the price point.
And when I reached out to customer about a broken dongle, they promptly sent out a replacement under warranty.
It works!!!! It Works!!!!!!! I bought the rk r65 keyboard and I…
I bought the rk r65 keyboard and I wasn’t expecting it to work with my ps5 as I looked at reviews and seen it was nice.When it came it looked, sounded,and performed really well!I can confirm it also works with ps5 and is a great feel and is really good for the keys and they are pre lubed and I really love it.
RK's customer service is top notch
RK's customer service is top notch. When I built my initial board they answered my questions quickly. Months later, I won a weekly giveaway for a keycap set. They informed me at every step of the shipping process and then followed up with me after it was marked delivered.
Really glad I gave them the business.
Excellent Customer Support!
I recently purchased the RK S98 from amazon and had issues with the LCD not displaying correctly. I contacted RK support and they immediately issued a replacement within a few days. I had an excellent time with the customer support team, they were responsive and quick to issue my concerns. would recommend anyone having issues with their keyboard to contact RK!
Bought an F68 model which had an issue…
Bought an F68 model which had an issue after 7 months. Contacted their customer service and they assisted promptly through email. We troubleshooted several things including updating firmware. After nothing worked, they sent me a working one. Thank you!
Good customer service
I’ve ordered two keyboards from them now, both of really nice quality and at super reasonable prices for what I’m getting. With my most recent purchase I was told there would be a delay and they clearly communicated to me several options for how I wanted it delivered, but it still ended up coming on time to my surprise! I would definitely recommend them to people for goods keyboard that come with good customer service.
10/10 customer service
10/10 customer service. Chance spoke to me directly and helped me get a keyboard that was out of stock shipped directly to me in the fastest way possible. 100% support these fellas.
My keyboard had a problem
My keyboard had a problem, with some latency after few minutes of use. RK support have send me some tips to use correctly the keyboard and there's no problem now !
Amazing Customer Service!
I recently purchased a mechanical keyboard from Royal Kludge through Amazon. I never purchased a keyboard from Amazon and from this brand before as I've always been a Razer person. After 3 weeks a couple of my keys stopped working and I reached out directly to Royal Kludge. I just wanted to share how impressed I was with the entire customer service experience. Jamie from Royal Kludge was very patient with me and troubleshoot everything via email. After doing all that, we both deemed that the keyboard was actually defective. She then sent a replacement keyboard to me and it arrived within 2 days. SUPER QUICK! Even better, she followed up after delivery to make sure everything was working properly and that I was satisfied. That extra step really stood out. Jamie was friendly, knowledgeable, and genuinely seemed to care about getting things right. It made the whole process smooth and stress-free. I’ll definitely be returning for future needs!
Shoutout to Jamie and thanks again for the great service!
RK S-98
Presa una S-98 oramai 6 mesi fa.
Che dire, davvero stupenda.
Rapporto qualità prezzo ottimo (acquistata diretto dal loro sito).
Servizio clienti sempre disponibile a rispondere ad eventuali quesiti.
Software migliorabile ma comunque a livello di marchi ben più famosi.
Non posso che consigliare i loro prodotti.
The Keyboard was great.
The Keyboard was great.. then it brokes down… the warranty and the fast delivery of the new Keyboard was Even greater
Perfect
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