Delivery was smooth and prompt. Exactly what was promised, accurate on time and day with the pre arrival phone call. Package were wrapped and on a pallet and placed where I requested. Assembly was sup... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First of all ... pricing was hands down the best you'll find anywhere. I've seen many companies selling the exact same models for twice the price. Shipment was complete without any missing component... Vis mer
I purchased the PMAX 5600 all-in-one machine which has a Smith Machine function. This was an upgrade for me from an Inspire machine I purchased from another store. The PMAX 5600 is a true Smith Machin... Vis mer
The overall experience was great. Pros 1. Excellent product quality 2. Ease of assembly 3. Product packaging was great 4. Delivery teams were very communicative Cons(not terrible thou... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
RitKeep fitness company is a gym equipment and accessories brand. Our goal is to link a healthy and active lifestyle. We pride ourselves in providing premium quality gym equipment for home gym, studio or commercial gym setting. The mission by catering to the needs of our customers whilst keeping your budget and fitness goals a priority with commitment to outstanding customer service and after-sales support. We stock a wide range of gym equipment, specialising in multi-functional trainers, strength equipment (Smith Machines, Power Cages) and training accessories. We offer first-class quality products and services to US market.
Kontaktopplysninger
9500 Santa Fe Springs Rd, Santa Fe Springs, , 90670, CA, USA
- +1 (562) 669-8978
- service@ritkeeps.com
- ritkeep.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 59 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Disappointing Experience from Start to Finish
Most of these 5 star reviews are fake. I left a review on their website and it still has not been posted.
Ordered 3/18, arrived 4/6 which wouldn’t have been a huge problem, had it not been advertised with 3-5 day shipping. Delays happen but at no point during the ordering process was the item marked as backordered or limited stock. We found out about the issue on our own only after the fact.
We were offered a “complimentary upgrade” from the 2025 to the 2026 version except we had already ordered the 2026 version. They clearly hadn’t reviewed our order before responding to our inquiries, which was a little worrisome.
They then offered us three options for a complimentary add-on as compensation. I selected one, only to later find out they shipped something else entirely. When I called it out, they admitted my choice was out of stock. So why was it offered? No good answer, just a promise to send it later. As of today 4/13, we still have not heard anything from them.
When the order arrived there was mildew and rust on the weights. Nearly every part was unlabeled, so assembly was a complete guessing game. The 2026 version claims scratch and tear resistance with 6H hardness, but parts came out of the box already scratched and indented.
Between the communication failures, the fulfillment errors, the product condition, and the false marketing claims, I can’t 100% recommend Ritkeep. I hope they address these issues seriously, because right now the experience doesn’t match the promises.
Love this!
Everything came in exactly how it was pictured. Installation took about 2 ish hours but it was very self explanatory. Everything looks great and already addicted to using it and all the different workouts i can try!
I absolutely love this machine
I absolutely love this machine, I can do a lot of different exercises. I actually had to take out other smaller machines that made the space look crowded. Quality wise is great!! It’s not giving me the option to load pictures on here.
⭐️⭐️⭐️⭐️⭐️
Bought the M10 Ritkeep system
Bought the M10 RitKeep system a month ago. Was great customer service. Answered all my questions and followed up with me on shipping times. System showed up on time and was easy to put together. We'll built and working out great for us. Nice size as it fits in our small home gym but expanded out work out routine a lot. Would definitely recommend. I would do the upgrade to steel rollers if you are going to order it.
Good setup for home gym
Look elsewhere
I ordered multiple things from them in 4 separate orders and I had an issue with every single order I placed. Dip bar attachments for the smith machine show up bent/broken (took 3 weeks to get replacement), bench weld broke while using it, Adjustable dumbbells were horrible and the plates would fall out of them while using them and/or picking them up off the base, and shipping issues. My god shipping issues/delays. Order from them if you want to wait 2 months to get it.
I will never buy anything from this company again.

Svar fra Ritkeeps
Excellent customer service
The smith machine is a great piece of equipment for the money and the customer service has been excellent!
The equipment is ok
The equipment is ok quality. For the money you can get better equipment. The main reason for the 1 star is the customer service has been horrible. I paid for the upgraded weights of 400 lbs and they only sent the 300. I messaged customer service and they didn’t believe me and asked for pictures of the boxes that were sent. I sent pictures and 2 days later I haven’t heard anything. So I had to build it without the permission right amount of weights. The adjustable dumbbells are absolute garbage. DO NOT WASTE YOUR MONEY. they don’t go up or down in weight by 5 or 10 lbs. they go in weird numbers like 42.5 lbs and even if you are at the lowest weight they don’t shrink in width making them way to big to do curls or really anything with besides dumbbell bench press and rows with. For the money you are going to spend you can get much better equipment with better customer service. I do not recommend this.

Svar fra Ritkeeps
Beyond Pleased, but was skeptical..
I was skeptical on buying here, even after reading reviews. Something felt wrong. I took the chance on the Destroyer M10. This was a Thursday. I figured shipping would take forever.
I’m Northeast, and my shipping arrived that Saturday! Legit, it was less than 2 days after ordering.
Now would be the test.
Moved the 2 boxes to the assembly area near where it would live and began unboxing. Nearly everything was meticulously placed in the box and not one piece had even a scratch.
I was shocked!
My concerns were erased both on speed of shipment and quality of product.
Assembled relatively easily, instructions were good (not great, but not bad).
Unit is solid, looks great and functions very well.
Beyond pleased with this company!
Nice sturdy workout bench
I bought the RAB-3000 Adjustable Heavy Duty Incline Weight Bench and I love it. I wanted one that had a handle and wheels and thia fit the bill. The handle is great because it doesn't stick like most do and the wheels are very smooth. It's pretty light has well so it is easy to lift and move where you need it.
Super fast build, maybe 10 minutes. Took longer to unbox and find tools than it did to put it together.
It does come with 2 wrenches im case you don't have tools.
This is priced right, arrived quickly and is a sturdy bench.
If I ever have a need for another bench I would not hesitate to purchase this again.
No communication!!!
I have begged to talked to someone that could talk to me. Because Ritkeeps customer service refused to have a person to talk to me. It started March 13th the product hasn’t been shipped yet. Everything could have been resolved in 5 minutes. It’s been about 2 weeks. I can’t review the product bc it hasn’t been shipped yet.

Svar fra Ritkeeps
Still waiting in Illinois
Want me to write a review on an item I'm still waiting for delivery?

Svar fra Ritkeeps
Destroyer M10 ALL-IN-ONE Home Gym Power…
Destroyer M10 ALL-IN-ONE Home Gym Power Rack
Super fast delivery. Instructions were easy to follow for set up. Machine cable is smooth and glides like butter. Over all great sturdy rack. Feels like high end gym equipment at affordable budget
The price on my home gym was incredible…
The price on my home gym was incredible to start off. The installation was pretty simple; there was even a video instruction if you're like me and do not like to read but see. My wife and I have been using the gym for 5-6 months now and still have no issues.
Excellent product!!
Excellent customer service and FAST delivery. I recieved every part over night!! I ordered the 2026 PMax 5600 Smith Machine and after assembly and use, my wife and i are thoroughly pleased with this machine. Very smooth pully system and very user friendly. Feels like something in a gym and operates very smoothly. We are very happy 👍🏼
Great machine with many uses
I ordered my Smith Machine for Christmas. My shipment was delayed as it was coming from China. Ritkeeps responded quickly to my emails and even gave me a newer version for my inconvenience. Since I have received my machine, I use it daily. Great buy with many uses.
Smith 4750
J’ai commandé ma machine le 5 février et après quelques messages et courriels j’ai reçu la machine 3 semaines plus tard ce qui était bien. Ils ne nous ont pas livré une bonne boîte sur 5 donc il a fallu que l’on retourne la boîte et on attende une autre semaine. Aujourd’hui on fait le check-list des accessoires tout semble ok. Ça indique 6 barres nous en avons 6 on monte la machine pour se rendre compte que les 6 barres ne sont pas les bonnes. Et il manque des accessoires de finition. La machine semble vraiment solide de qualité mais pour ce qui est du service: ils nous répondent la nuit nous ne sommes pas en mesure de les appeler ça laisse à désirer. Ma fille a commandé la même machine une semaine plus tard. Elle leur écrit pour leur demander quand elle va la recevoir ils lui disent back order 6 a 8 semaines. Oui ils font de beaux spéciaux mais vous devez être patient!
PMAX 5600 Home Gym Smith Machine - Integrated Weight System
This was way easier to put to together than I was expecting it to be. It feels sturdy enough to lift heavy on, the only thing I’m not crazy about is that the weight stacks are not solid metal but filled plastic. For the price I probably should have expected that but as long as your not slamming the weights down you should be fine.
Happily took my money but almost a…
Happily took my money but almost a month later still wont send my j hooks or refund my purchase. Buyer be ware.

Svar fra Ritkeeps
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







