Want the best forget the rest ! I had originally ordered elsewhere cheaper and 2 tables in before even being built I decided to look here. I’m glad I did the difference in the packaging of the produ... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The cue looks decent and of good quality. However, on the website it Stated That all taxes were included. But we still had to Pay taxes (about 1/3 of the originaliteit price) on arrival. This made... Vis mer
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Apparently the cue was “delivered” to my address 5 days ago, yet I have not received it. I tried contacting CSM, their courier but to no such luck. Riley eventually replied to my email to ask me to wa... Vis mer
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After countless research , I think I could have worked MI5 , I ordered the BCE 6ft Razor Folding Pool Table for our son's 16th Birthday . He hasn't seen it yet but we've just unpacked it and it's... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Kontaktopplysninger
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Storbritannia
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,1
Bra
442 anmeldelser
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Svar fra Riley Leisure
Dear Phillip,
Thank you for your 5-star review.
We are pleased that we were able to provide an efficient service for your quality Riley BCE Snooker and Pool Products.
Be hope we can be of service again in the future.
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Tony,
Thank you of your 5 star review.
We are so happy to hear of the excellent experience you have received from our Riley BCE products and services.
Keep Potting!
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Mr Lapish,
Thank you for your review.
We can see that your recent delivery slot was refused. Typically the courier company will reach out with an alternative date for you very shortly.
Should you require further assistance, we would urge you to contact us via our Contact Us page or Live Chat facility, where a member of staff will be ready to update and resolve any issues you may be facing.
Our live chat is not Ai, but a direct channel to our team should you wish to get in touch.
Best Regards
The Riley Leisure Team
Only gave 3 stars
Only gave 3 stars, because I wanted to buy British and support our country and the environment. Riley has been synonimus with Snooker for decades.
Nowhere did it indicate that their cues were made in China if I had have this I could have purchased a similar set up elsewhere significantly cheaper.
I requested a heavier cue ie 18.5 oz but was sent one at 17 oz.
You can not phone the company to speak to someone to ask advice, it all has to be done through emails. If you you could speak to someone all of this could have been established.
On the positive side my order was well packed and the order could be tracked.
27. juni 2025
Svar fra Riley Leisure
Dear Gary,
Thank you for your review.
Whilst the majority of our cues are produced overseas, we do still have the in house design and development capabilities in the UK. Naturally with production cues, there will be a weight tolerance, and we will always do our best to supply the closest weight that maybe requested, based on the stock we have at our disposal.
Please also note that we do offer Custom Cues on our website and these are indeed made to order in the UK and to your requirements, this includes an exact weight selection.
Our sister company Riley England also designs and produces luxury snooker and pool tables in the UK.
These are made to order in the UK as they have been for over 125 years.
Best Regards
The Riley Leisure Team
A good cue at a realistic price
A good cue at a realistic price. It was delivered promptly, well packaged. I do question the value of the 60 day returns policy since it says the cue must be returned unchalked; so no way of trying it out
9. juni 2025
Svar fra Riley Leisure
Dear Bob,
Thank you of your review!
So please to hear you are happy with your purchase. We hope you continue to enjoy your Riley BCE snooker/Pool Cue.
Keep potting!
Best Regards
The Riley Leisure Team
Initial thoughts
Kept up to date on delivery time, on time, polite and helpful delivery driver. Clear instructions, it took a couple of hours to construct, looks good quality, will be tested when my grandsons use it for the first time at the weekend. Will comment further then.
11. juni 2025
Svar fra Riley Leisure
Dear Mike,
Thank you for your 5-Star review!
We hope you and your gran children have many hours of enjoyment from your Riley BCE Pool Table.
Best Regards
The Riley Leisure Team
New Snooker Cue Purchase
My purchase was trouble free and items delivered as promised.
Disappointed you don’t offer more cue extensions especially a longer telescopic screw in option, I had to order one from another supplier, it would have been so much easier to purchase everything from you!
8. juni 2025
Svar fra Riley Leisure
Hi Steve,
Thank you for your 5 star review.
We are pleased you received a smooth service.
Thank you for your feedback on additional accessories, we will look into this when reviewing our accessories.
Best Regards
The Riley Leisure Team
Perfect experience with well informed…
Perfect experience with well informed and delivered in perfect condition highly recommend
7. juni 2025
Svar fra Riley Leisure
Hi Lewie,
Thank you so much for your 5-star review and further recommendation.
We hope to be of service again, for your Snooker and Pool needs, in the future.
Best Regards
The Riley Leisure Team.
Quality cue
Very easy to use website and as an added bonus I received a promo code which I wasn’t expecting so the cue was even cheaper than anticipated.
It came well packaged and protected (took some opening!)
After checking it all out the cue looks and feels fantastic, can’t say how it plays as I haven’t used it yet but am looking forward to it.
Overall a very good experience.
3. juni 2025
Svar fra Riley Leisure
Dear Gary,
We really appreciate you taking your time to leave such a glowing 5 star review.
We hope you continue to enjoy your Riley BCE Cue Sports experience, service and products.
Keep potting!
Best Regards
The Riley Leisure Team
Really pleased with my purchase from…
Really pleased with my purchase from Rileys. Good price, quick delivery, arrived safely packed.
5. juni 2025
Svar fra Riley Leisure
Hi James,
Thank you for your 5-star review!
We are so pleased we could supply such a good service to you.
We hope to be of service again for all your Riley BCE Cue and Table Sports equipment.
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear John,
Many thanks for the 5 star review!
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Jinghui,
We are sorry to hear of your disappointment.
Unfortunately, we are unable to see any communication with you, since receiving your item.
I would urge you to get in touch with our team via our contact us page or live chat, should you have any issues with your product.
Thank you for the review.
Best Regards
The Riley Leisure Team
good value for money
good value for money, very solid and easy to put together, slight roll in the table , tho the spirit level reads as level.....v
29. mai 2025
Svar fra Riley Leisure
Hi Stephen,
Thank you for your great review.
Should the roll persist, please get in touch via our contact us page or Live Chat.
We hope you continue to enjoy your Riley BCE pool table.
Best Regards
The Riley Leisure Team
Good and nice
28. mai 2025
Svar fra Riley Leisure
Thank you for your 5 Star review.
Regards
The Riley Leisure Team
Happy with product and service
Happy with new cue, which was a great price in the sale and delivered in good time. Would use again.
21. mai 2025
Svar fra Riley Leisure
Dear Andy,
Thank you for your great review!
We hope you enjoy your new Riley BCE cue.
Keep potting!
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Terry,
Thank you for your review, we hope you continue to enjoy your Riley BCE Snooker and Pool products and look forward to being of service to you again in the future.
Best Regards
The Riley Leisure Team.
Fantastic service
Fantastic service. Had a slight issue with original table but was all sorted out within 48 hours. Super service and friendly team thank you ☺️
27. mai 2025
Svar fra Riley Leisure
Dear Sarah,
Thank you for the 5 Star review.
We are so pleased to hear that we were able to resolve the issue so quickly for you.
We hope you continue to enjoy your Riley BCE products and looking forward to being of service in the future.
Best Regards
The Riley Leisure Team!
Great item and delivered quickly
27. mai 2025
Svar fra Riley Leisure
Dear Mark,
Thanks for the star review.
We hope you continue to enjoy your Riley BCE products and looking forward to being of service in the future.
Best Regards
The Riley Leisure Team!
I have ordered my bcd cue
I have ordered my bcd cue. I just found out it’s made in china. Since when Riley’s become china product I am amazed
27. mai 2025
Svar fra Riley Leisure
Dear Sohail,
Thank you for your review.
Whilst the majority of our cues are produced overseas, we do still have the in house design and development capabilities in the UK.
Please also note that we do offer Custom Cues on our website and these are indeed made to order in the UK and to your requirements.
Our sister company Riley England also designs and produces luxury snooker and pool tables in the UK.
These are made to order in the UK as they have been for over 125 years.
Best Regards
The Riley Leisure Team
Great multi-functional table
Great multi-functional table. The teenagers in the family love it. Clever design!
3. juni 2025
Svar fra Riley Leisure
Dear Patricia,
Thank you for your kind review.
We hope you and the family continue to enjoy many match ups on your Riley BCE Pool Table.
Best Regards
The Riley Leisure Team
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