Want the best forget the rest ! I had originally ordered elsewhere cheaper and 2 tables in before even being built I decided to look here. I’m glad I did the difference in the packaging of the produ... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The cue looks decent and of good quality. However, on the website it Stated That all taxes were included. But we still had to Pay taxes (about 1/3 of the originaliteit price) on arrival. This made... Vis mer
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Apparently the cue was “delivered” to my address 5 days ago, yet I have not received it. I tried contacting CSM, their courier but to no such luck. Riley eventually replied to my email to ask me to wa... Vis mer
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After countless research , I think I could have worked MI5 , I ordered the BCE 6ft Razor Folding Pool Table for our son's 16th Birthday . He hasn't seen it yet but we've just unpacked it and it's... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Kontaktopplysninger
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Storbritannia
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,1
Bra
442 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Snooker table
The snooker tables great but it needs levelers on all 4 legs not just 2.
10. oktober 2025
Svar fra Riley Leisure
Dear Customer,
Thank you for your review, we are always looking to develop and improve individual table designs.
Whilst the majority of our tables have levellers on all 4 feet, we will take your point on board during future development.
We hope you continue to enjoy your Riley BCE Snooker/Pool Table.
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Anthony,
Thank you for your 5-Star Rileyleisure.com review.
We are pleased to provide such an excellent service to you.
We hope we can be of service again, for all your Riley BCE cue sports needs, in the future.
Best Regards
The Riley Leisure Team
Fantastic quality cue.
Fantastic quality cue.
Very reasonable price.
Fast delivery.
When it arrived, I called my brother to take a look as we have both started to play snooker.
He was that impressed he asked me to order the same cue.
7. oktober 2025
Svar fra Riley Leisure
Hi Colin,
Thank you so much for your 5-Star Rileyleisure.com review.
It's great to hear that our Riley BCE cue sports products and services have been so well received by you and your brother.
We hope the cues serve you well.
Keep potting!!
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Mark,
Thank you for your 5-Star Rileyleisure review.
Our aim is always to provide our customers with a quality cue sports products and services. It's great to hear we have met your expectations from the Riley BCE brands.
Keep potting!
Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Mr Finn,
Thank you for your 5-Star Rileyleisure.com review.
We are so pleased to hear you are loving your new Riley BCE cue. We hope it continues to serve you well for many years.
Keep potting!!
Best Regards
The Riley Leisure Team.
Svar fra Riley Leisure
Dear Wai Man Cheung,
Thank you so much for your 5-Star Rileyleisure.com review.
We hope you enjoy your Riley BCE cue sports products.
Keep Potting!
Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Pat,
Thank you so much for your 5-Star Rileyleisure.com review.
So pleased to provide you with a positive experience, and hope you enjoy your Riley BCE purchase.
Keep Potting!
Regards
The Riley Leisure Team
It was very easy to order on line
It was very easy to order on line. Good quality item & good price. Arrived quickly.
25. september 2025
Svar fra Riley Leisure
Dear Helen,
Thank you for your 5-Star review.
It is great to hear of your positive experience with our website and services.
We hope you continue to enjoy your Riley BCE Cue Sports Products, and can be of service to you again in the future.
Best Regards
The Riley Leisure Team
This was my experience.
I bought an item of your website and you delivered said item.
25. september 2025
Svar fra Riley Leisure
Dear John,
Thank you for your 5 star Rileyleisure review.
We are pleased to hear we have net your expectations and hope you continue to enjoy your Riley BCE cue sports products.
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Daniel,
Thank you for your 5 star Rileyleisure review.
We are extremely pleased to hear happy with and enjoying your new Riley BCE cue purchase.
We hope it continues to raise your game.
Keep potting!!
Best Regards
The Riley Leisure Team
Poor finish and customer support
When my cue arrived there was a couple of issues with the overall finish of the cue. The wac weights are very uneven and there is a large lip where the cue joins. Also, the bottom of the cue has not been finished and is a bare rough wood. I contacted to company and was told nothing will be done as I have used the cue. I only used it once to see if it was ok and these issues were pointed out to me by someone who knows more about cues than me. First time in the hobby and having a cue. I took photos and shared with the company and they said it was just the way it was, unless I pay for a custom cue. Not very helpful to a new beginning pool player.
25. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Mr Parry,
We are really sorry to hear of the issues you have experienced with your cue.
We have fed back your comments to our production and design team.
We take all feedback very seriously.
Our customer service team have been in contact with you.
Should you have any further questions, we are here to help.
Best Regards
The Riley Leisure Team
Great table
Great table. Our son loved it for his birthday. Good service and communication throughout! Thanks!
13. september 2025
Svar fra Riley Leisure
Dear Sally,
Thank you for your 5 star review.
We hope your son, friends and family continue to enjoy their Riley BCE Pool Table.
Keep potting!
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear K Gill,
Thank you for your 5-star Riley Leisure review.
Great to hear that you are happy with your Riley BCE Cue purchase.
Keep Potting!
Best Regards
The Riley Leisure Team
How is burwat cue compare with John…
How is burwat cue compare with John parris cue.? I used before Riley cue but somehow Riley cue front is light ,back is ok… but I got a chance to use JP cue , I feel that is very solid so I stop using Riley cue
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Paul,
Thank you for your review and comments.
Riley BCE cue sports products are design to cater for all levels and budgets. Whether it be an entry level 2pc cue or our made to order Riley Burwat Black Cues, our extensive range offer something for everyone.
Best Regards
The Riley Leisure Team
Excellent quality and very happy with…
Excellent quality and very happy with purchase
11. september 2025
Svar fra Riley Leisure
Hi Sky,
Thank you for your 5 star Riley Leisure review.
Great to hear you are happy with your Riley BCE cue sports products and services.
Keep potting!!
Regards
The Riley Leisure Team
Svar fra Riley Leisure
Hi Sky,
Thank you for your 5 star Riley Leisure review.
Great to hear you are happy with your Riley BCE cue sports products and online experience.
We hope to be of service again in the future.
Keep potting!!
Regards
The Riley Leisure Team
Terrible service
Terrible service. Riley don’t state anywhere that they can’t deliver on Saturdays, which is a major inconvenience when buying something so large. When I questioned this, their customer service simply told me to “speak to the courier” and left me to deal with it myself.
The courier won’t give specific weekday time slots, meaning I’d have to waste an entire day off work waiting around. Riley clearly wash their hands of the delivery process and offer no real support once they’ve taken your money.
Extremely poor service – I wouldn’t recommend them to anyone.
18. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Matthew
Thank you for your feedback.
We are very sorry to hear of the difficult experience you have had with our courier.
While not all couriers can offer 7-day delivery, we partner with Furdeco as they are one of the best in the industry and always strive to accommodate customer requests wherever possible.
In most cases, Saturday delivery slots are available, however, this will depend on delivery location and routings for the drivers.
We appreciate your understanding and should you have further questions, we are here to help.
UPDATE: We have worked with the customer to provide a solution and the customer has now received their table successfully.
Best Regards
The Riley Leisure Team
Great company
The whole process from ordering the delivery was a stress free experience, I got plenty of correspondence from the company to tell me what was happening.
8. september 2025
Svar fra Riley Leisure
Dear Kyle,
Thank you for your 5-star Riley Leisure review.
It's great to hear when customers have had such a positive experience with our products and services.
We hope to be of service for al your cue sports needs in the future.
Best Regards
The Riley Leisure Team
Svar fra Riley Leisure
Dear Kristian,
Thank you for your 5-star Riley Leisure review.
We hope you continue to enjoy your Riley BCE Pool cue.
Keep potting!
Best Regards
The Riley Leisure Team
Really great experience- great product…
Really great experience- great product and delivery
29. august 2025
Svar fra Riley Leisure
Dear Emma,
Thank you for your 5-star Riley Leisure review.
So are extremely pleased to provide you with such a positive experience and cue sports products to match.
Keep potting!
Best Regards
The Riley Leisure Team
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