Want the best forget the rest ! I had originally ordered elsewhere cheaper and 2 tables in before even being built I decided to look here. I’m glad I did the difference in the packaging of the produ... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The cue looks decent and of good quality. However, on the website it Stated That all taxes were included. But we still had to Pay taxes (about 1/3 of the originaliteit price) on arrival. This made... Vis mer
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Apparently the cue was “delivered” to my address 5 days ago, yet I have not received it. I tried contacting CSM, their courier but to no such luck. Riley eventually replied to my email to ask me to wa... Vis mer
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After countless research , I think I could have worked MI5 , I ordered the BCE 6ft Razor Folding Pool Table for our son's 16th Birthday . He hasn't seen it yet but we've just unpacked it and it's... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Kontaktopplysninger
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Storbritannia
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,1
Bra
442 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
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Really good service
Really good service, well packaged, nice looking bit of kit, see what it's like on the table tomorrow
27. desember 2025
Svar fra Riley Leisure
Dear Mr Sykes,
Thank you or your 5-star Riley leisure review.
We hope you continue to enjoy your Riley BCE cue sports products.
Keep potting!
Regards
The Riley Leisure Team
Cue could do with a rubber between the…
Cue could do with a rubber between the bottom and the extension to protect the cue when extension not in use
26. desember 2025
Svar fra Riley Leisure
Hi Neil,
Thank you for your review.
So pleased to hear you are happy with your Riley BCE Cue.
The majority of our cues do indeed have 'bumpers' on the base of the cue, but come in different forms from Rubber, to traditional leather and, in some of our higher end cues resin.
Keep Potting!!
Regards
The Riley Leisure Team
Very good range price was great…
Very good range price was great delivery was faster than expected with Christmas as well
28. desember 2025
Svar fra Riley Leisure
Dear Customer,
Thank you for your 5-Star Riley Leisure Review.
We strive to provide the best and most efficient service possible, and it is always great to hear that we meet our customers expectations, particularly during the festive season.
We hope you enjoy your Riley BCE products.
Best Regards
The Riley Leisure Team
Very Disappointed
I can honestly say I cant remember a purchase that disappointed me so much before.
I understand that I did not buy a top of the range slate table but I still expected better.
The workmanship wasn't great, the joints and the pockets not fitted great. One pocket had scratch marks on it which I only noticed when setting it up. Another pocket had glue marks on it where it hadn't been cleaned before sale or finished off, and as for the ball return, I had to search for 2 or 3 balls every frame I played! I was not impressed at all!!!
Sadly at the moment I have far more than just a poor buy to cope with, as health issues are drowning me. So despite your offer to contact you I have more important issues. But I really did expect better!
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Keith,
I am sorry we did not meet your expectations on this occasion.
We are always available to discuss your issues and can usually find a suitable resolution for our customers.
Please get in touch should you have any further questions.
Best Regards
The Riley Leisure Team
Bought a table from Riley assuming it…
Bought a table from Riley assuming it would be good quality given the name, however I was very dissatisfied with the item, the table is cheaply made, cues are cheap, the cloth has ridges in it, the dart board on the back is plastic with cheap plastic darts that are completely unusable
Spoke to customer services about my concerns and was fobbed off and obviously the item can’t be returned once built, but no way of seeing the quality before building.
Definitely avoid and spend the money on a good quality table
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Nicolas,
I am sorry we did not meet your expectations on this occasion.
We are always available to discuss your issues and can usually find a suitable resolution for our customers.
Please get in touch if you have any further questions.
Best Regards
The Riley Leisure Team
20 days (and counting ( I have been waiting for a snooker…
15 days I have waiting for a snooker cue . I would not recommend this company at all . ….. edited version …… order was placed on the 1st December and STILL nothing . Company replied to comment but still have not gave me an answer . It’s like they are not interested. Trading standards next . New update ………. It’s now 20 days and still no sign of delivery . Quite shocking !!!!!
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Alan,
Thank you for your review.
We have checked our system, and it appears you have not been in touch with us prior to this review.
We would urge you to get in touch with us via our contact us page or live chat on the website.
We can then review the issue and help to resolve accordingly.
Please get in touch, our team are here to help.
Best Regards
The Riley Leisure Team
The product is very nice
The product is very nice, I had to pay an other 60 dollars at the door for delivery after had already paid 30 pounds to you. When I opened the pack I was surprised to see many stickers made in china. The tips supposed to be 9.5 mm but it’s 10mm in the pack.
28. november 2025
Svar fra Riley Leisure
Dear Serge,
Thank you for your review.
The £30 fee is our shipping fee. However, any additional fees would be a shipping handling fee, which will differ by country/region and unfortunately we would not have any control over.
With regard to the tip size, we supply 10mm tips to allow players to cut and shape the tips as they desire. This is standard procedure when applying a new tip to a Snooker/Pool cue.
Hope this information helps.
Best Regards
The Riley Leisure Team
Delivering to europe
Halo! You Are probably thé ONLY company From UK which sends snooker tables worldwide. I ordered Yesterday folded snooker table 3in1 So i Hope IT Will arrive to Czech republic soon!
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Tomas,
Thank you for your review.
I am afraid that whilst our Cues, cases and accessories are available worldwide, our games tables are available in the UK only. You have of course been refunded in full.
Best Regards
The Riley Leisure Team
Quick transaction and delivery
Quick transaction and delivery. Can't wait for my son to open the table on Christmas day and give him a game. #competitivedad :)
26. november 2025
Svar fra Riley Leisure
Hi Ryan,
Thank you for your 5 star Riley leisure review.
We hope you have many a battle on your new Riley BCE Pool table.
Regards
The Riley Leisure Team
RILEY ENGLAND CUSTOM HANDMADE CUES
High Quality and Top Service including customer service for questions and problems.
I ordered the Riley England - Burwat Black Snooker Cue - 1 as a one-piece cue with a length of 59" (150cm). I also chose 17.5 oz and a 9.5mm tip.
The cue plays really well and gives you really good feedback on the stroke.
I've never experienced such a good feel for the game, nor such precise cueing.
Absolutely recommended.
6. juni 2025
Svar fra Riley Leisure
Dear Timo,
Thank you so much for your glowing 5-Star Rileyleisure Review.
Our custom made snooker cues are made to meet your specific requirements and it's great to hear that our cues and services have been received so well.
We wish you well with your new Riley Burwat Black Custom Cue.
Keep Potting.
Best Regards
The Riley Leisure Team.
Order placed 25/11/2025 with a 3-7…
Order placed 25/11/2025 with a 3-7 working day estimated delivery time. Order acknowledged 26/11/2025, items will be shipped shortly. Nothing received since, tried contacting by chat - no response. Tried calling asked not to contact till 10 working days passed since estimated delivery date, at which point still unable to speak to someone as advised to email. Partner still waiting for his Birthday present!
25. november 2025
Svar fra Riley Leisure
Dear Jamie-lea,
Thank you for your review. We are sorry to hear of your disappointment.
We have checked our system, and it appears you have not been in touch with us prior to this review.
We would urge you to get in touch with us via our contact us page or live chat on the website. We can then review the issues and help to resolve accordingly.
Please get in touch, our team are here to help.
Best Regards
The Riley Leisure Team
Brilliant customer service
I made a mistake with my order and the customer service I received was brilliant. Debbie in particular. She was efficient, professional and sorted out my problem, which was no fault of theirs, very quickly. I would highly recommend this company and use them again. Thank you.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Riley Leisure
Dear Mandy,
Thank you of your 5-star Rileyleisure review.
As with all things accidents can happen and we are always on hand to help correct them. Thank you again for your order and we hope you be of service again I the future.
Best Regards
The Riley Leisure Team.
Svar fra Riley Leisure
Dear Mr Paton,
Thank you for your 5-Star review.
We hope you enjoy your Riley BCE cue sports equipment.
Regards
The Riley Leisure Team
Top Quality Cue, Case and Extras at a Great Price
Superb snooker cue, case and extras on a superb deal with Riley. I’m really impressed with their service too. Delivery was very quick, my items were well packaged and I was informed of my order progress at every step. I can highly recommend Riley on their superb products and their service. Five stars from me.
27. november 2025
Svar fra Riley Leisure
Dear Graham,
Thank you so much, for your glowing 5-star Rileyleisure review.
We are so pleased to hear of your superb experience with us and our Riley BCE products.
We hope to be of service again in the future.
Best Regards
The Riley Leisure Team.
great service
7. november 2025
Svar fra Riley Leisure
Dear Ivan,
Thank you for your 5-Star Riley Leisure Review.
We are always hear for all your Riley BCE cue Sports equipment.
Best Regards
The Riley Leisure Team
Lovely cue and case...
Lovely cue and case.... great service. Only 5 days from UK to Australia... awesome.
9. november 2025
Svar fra Riley Leisure
Dear Brent,
Thank you so much for your 5-star Rileyleisure.com review.
We are proud to be able to provide our Riley BCE cues and accessories worldwide.
It is great to hear that you have received your order well.
Keep potting!
Best Regards
The Riley Leisure Team.
Great price and delivered on time
Great price and delivered on time. Cue was very good quality and is far better than my previous cue.
9. november 2025
Svar fra Riley Leisure
Hi Milly,
Thank you for your 5 star Rileyleisure.com review.
We offer a huge range of cues, for all budgets and playing levels. We are so please to hear you have found the right cue for you.
Keep potting!
Best Regards
The Riley Leisure Team.
Svar fra Riley Leisure
Hi Nick,
Thank you for your 5-star RIleyleisure review.
So pleased we could be of service and provide you with a great present.
Best Regards
The Riley Leisure Team
Great company
Quick delivery, well packaged. Great cues and cases with lots of extras included
5. november 2025
Svar fra Riley Leisure
Hi Sally,
Thank you of royal kind 5-Star Rileyleisure.com review.
We strive to provide the best value and quality Riley BCE cue sports products for our loyal customer.
Keep potting!!
Best Regards
The Riley Leisure team
Prompt and efficient service
Prompt and efficient service. I was kept fully informed at every stage.
8. november 2025
Svar fra Riley Leisure
Dear JW,
Thank you for your 5 star Rileyleisure.com review.
Our service is as important to us as our product. We are so pleased to hear that we have provide a prompt and efficient service to you.
Keep potting!
Best Regards
The Riley Leisure Team.
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