Although a slower than anticipated reply from customer services, I am very happy with the outcome of my warranty claim. I received my original ridge wallet as a gift over four years ago, and after... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Recently orderd my partners wedding ring from here, absolutely amazing quality just like the pictures and videos shown. Slight issue with discount code but I emailed them and they were very prompt... Vis mer
Ho acquistato un wallet in titanio e una coppia di anelli in tantalio con finitura in platino. I prodotti sono esattamente quello che ci si aspetta da un brand premium: materiali pregiati, lavorazio... Vis mer
This product is far too expensive to be falling apart after only about three months of use. I have photos documenting the damage, but unfortunately this platform doesn’t allow me to share them.
Informasjon om virksomheten
Skrevet av virksomheten
The Ridge Wallet is an expanding minimalist wallet that protects your cards and cash. Made from Aluminum, Titanium, or Carbon Fiber.
Kontaktopplysninger
Rainbow View Drive 30426, 91301, Agoura Hills, USA
- ridgewallet.com
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I placed my order this morning for my…
I placed my order this morning for my fiancé ring shortly after it went on sale for 20% off the agent was able to price match for me. My order should arrive by March 1st!
Great customer interaction
Great customer interaction, personal support and communications. This helps reinforce strong pride for the product, from my perspective.
I love the rings I got for my fiancé
I love the rings I got for my fiancé! I accidentally ordered the wrong size and was so upset i did! I reached out to ridge and they were able to send me a new one which wasn’t that easy because mine was also engraved. The customer service was 10/10 and they got back to me super quickly. Also the quality of these rings are amazing and I can’t wait to get my replacement! Absolutely love this company and the rings.
Ordered a magsafe wallet and it came in…
Ordered a magsafe wallet and it came in without the cash strap. So they sent a new one right away! Great customer service.
Wears through pockets and inserts holes…
Wears through pockets and inserts holes . Metal cuts fabric. Stay away...
I bought a ring and found that it was…
I bought a ring and found that it was too small so I sent it back for an exchange and when I got the new ring box it was empty. Ring support team got right on it and they handled it perfectly and quickly. Thanks for not disappointing me, getting married in three weeks.
Ridge took care of my warranty issue in…
Ridge took care of my warranty issue in a timely matter.
Horrible!!
Horrible!!
My wife ordered a wallet off of your website and she was hoping to have it delivered by Valentine’s Day, but it’s February 20 and still no wallet.
Sakura ridge
The Japanese theme Sakura wallet looks amazing. Previous owner version Forged Pacific last 3 years and still go on.
Ridge products are awesome and the…
Ridge products are awesome and the customer service is bar none. Great job 5 stars all the way.
A true lifetime warranty.
Years after I purchased my Ridge, the elastic money clip broke. Got a replacement in a few days, free of charge! Never had an issue with it! Never lost a screw, the scratches, they were on me. Great quality!
Ridge is best company, hands down!
As a company, this is the best company to buy products and services. The customer service is top quality and that's very important. A company can promise big things but customer service is the only way they can truly deliver. Ridge has shown it with top quality customer support.
Avoid
One trip through the wash and 8 of the screws fall out. Rugged? Hardly. Avoid.
Fantastic wedding ring and customer service!!
Fantastic wedding ring and the customer service to make sure I got the correct size was fantastic! Very happy with the customer service and quality that this company provides.
Phenomenal Service!!!
Ridge, by far has the BEST customer service! My Fiance' has gained a little "Happy weight" so, his ring size changed. I contacted them and they immediately sent a replacement with no hassle! Phenomenal service! Ailene was the BEST!! Thank you! Thank you!!
Claimed lost ring and followed up 3…
Claimed lost ring and followed up 3 times already with no response whatsoever. Ring was nice but the customer service is terrible...
A very happy customer!
Ridge has a superior support team! Their customer service skills are top notch. My order was misplaced by the delivery carrier and without hesitation Ridge immediately made it right by sending me a replacement. ~ A Grateful Customer
Ridge “Lifetime Warranty” is a Short One
Ridge advertises a “Lifetime Warranty,” but in reality it requires a paid service fee for replacement. My wallet was gifted to me and fell apart in less than a year when the screws came out.
I was told to pay for a replacement, and my MLB team model has allegedly been “out of stock” since December 1, 2025 with no timeline. Yet the same wallet is still being advertised on their website.
Between the fee, the stock excuse, and the disconnect between marketing and warranty fulfillment, I cannot recommend Ridge or its customer service.
The wallet is great
The wallet is great. A few times I needed a replacement parts and they just mail them to you. 100% guaranteed.
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