I bought a RidgeMonkey Sandwich Toaster XL recently and the product itself is brilliant. Unfortunately, I one of the hands shattered after closing it too hard which isn't a great start as it was onl... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely fantastic service from RidgeMonkey. I contacted RidgeMonkey regarding spare parts a while back. The parts wasn't in stock at the time. RidgeMonkey took my details and said that they would... Vis mer
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Unbelievable fast response and resolution to my issues. I emailed on a Friday night and got an email back at 8:10 on Monday morning with a fix to my problem without any problem. Couldn't recommend the... Vis mer
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Absolutely fantastic, I unfortunately lost a couple of silicone grommets on my grilla cook station. Contacted Ridge monkey and asked where I could buy some, and they sent out replacement ones free o... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Formed in early 2014, RidgeMonkey® is a think tank of like-minded anglers, striving to bring to market a range of thoughtful products that make a difference. In a short time the company has grown from a single idea to a multichannel retailer, selling a top quality and fully encompassing range of terminal tackle, mainlines, powerpacks, gadgets, gizmos and everything in between allowing the everyday angler to take their fishing to the very next level, and more importantly at a competitive price.
Kontaktopplysninger
Storbritannia
- 0151 486 7070
- info@ridgemonkey.co.uk
- ridgemonkey.co.uk
4,5
Enestående
312 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 93 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Power bank wouldn’t work
Power bank wouldn’t work. After 2 emails then a phone call. A week later got a email back saying they are short staffed because they are on holiday. Waste of time. Binned it a went and got a fox power bank. Waste of my money. Lesson learned
2. februar 2026
Anmeldelse skrevet uten oppfordring
Replacement for broken part.
Excellent service from Adam.
He helped me so so much .
I received my replacenent part quickly.
He was fantastic.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Great and prompt response to my enquiry.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Fantastic customer experience
Had an issue with a product bought through a reseller. I had seen on forums to contact ridge monkey directly because of their great customer service.I contacted them and with the help of Adam from ridge monkey, the product was replaced with no fuss and I got the replacement within a couple of days. I am amazed by their customer service and willing to go above and beyond to help out their customer. If you considering a ridgemonkey product their service is beyond reproach.
Paul
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Professional speedy service
Fantastic service from start to finish..
Had an issue with a trusted product I had purchased..
Had exceptional service from Jess who responded to my concerns straight away.
Returned the product, came back repaired in less than a week.
Fantastic.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Replaced stove
The stove l brought failed after 23 months but Ridge Monkey replaced it free of charge with no quibbles. Very efficient and helpful service.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Fantastic customer service from…
Fantastic customer service from ridgemonkey. I sent a email as 1 of quad connect stoves would not not work. I emailed ridgemonkey and within 2 days a spare filter was sent out to me for free.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
It’s a bit of a mixed review in that…
It’s a bit of a mixed review in that the turnaround of the parts ordered was very good however the communication from the co. I felt was poor as it took 2 days to respond initially then no response at all to a further email and the next I heard was from DHL to say the parts were on their way but I would not this stop me using them again
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service. Please let us know how we could have improved your experience with our customer service team.
Fantastic customer service
Fantastic customer service, sorted out a problem very very quickly.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Outstanding customer service
Outstanding customer service, they are always ready to help.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Het support team heeft mij zeer goed…
Het support team heeft mij zeer goed geholpen en snel ook ben zeer tevreden
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it and we're pleased that we delivered on our commitment to giving outstanding customer service.
I am always 100% satisfield with the…
I am always 100% satisfield with the approach to the customer.
Roman Bakeš
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Recently purchased an Echo bait boat…
Recently purchased an Echo bait boat and had an issue with the screen however, Ridgemonkey communicated everything well and sent me a new screen once my faulty one was returned in no time at all allowing me to get back out on the bank quickly. Thank you
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Hinged Fry Pan Repair
I have owned and recommended Ridgemonkeys hinged fry pan, which we use frequently both at home and whilst camping. It's a terrific piece of kit that doubles as a compact oven. It beauty is in its design and quality of production. In addition to cooking it saves a huge mess which can occur when frying. 10/10.
Unfortunately after years of use one of the detachable handles cracked and I feared having to replace the whole thing. Ridgemonkey Service Team to the rescue, spares were available at a sensible price to repair.
Service was exceptional as was delivery agent DHL. Highly recommend both the product and service centre for spares. Again 10/10
Thanks all concerned.
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Had a problem with a product
Had a problem with a product. They told me it had a 2 year warranty which i didn't realise, and replaced the defective parts without issue. First class service.
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Great customer service reply back to me…
Great customer service reply back to me very quickly
And answered my questions.
Thank you. Ridgemonkey.
24. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Great transaction from start to finish
Great transaction from start to finish
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Jess is the best
Service of ridge monkey is really great!
Jess from customer service did on excellent job helping me with some gaskets for my hunter 750(great compact baitboat btw;)
Very friendly helpful and quick response!
24. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra RidgeMonkey
Thanks for your positive review of your experience with our Customer Support team! We really appreciate it, and we're pleased that we delivered on our commitment to giving outstanding customer service.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.