The replacement shaft arrived much earlier than expected, and it came in perfectly sealed, no breakage and bent. The shaft works the same as my old broken stick, just a little tighter on the joint.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am happy with the performance of the shaft, however I am disappointed that at the joint where the butt and shaft meet there isn’t a perfect marriage. The shaft is larger than the butt and just feels... Vis mer
Selskapet har svart
I ordered a custom shaft with a premium soft tip. I hadn’t originally noticed the company location and was surprised with the longer wait time to receive it. However after reaching out to them, I re... Vis mer
What made my experience great is knowing that I am receiving a top-quality product. I know having to wait 2 to 3 weeks for the product to be produced and shipped was worth waiting.
Informasjon om virksomheten
Skrevet av virksomheten
At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.
Kontaktopplysninger
No.14 Lane 975 Tam Trinh Street Yen So Ward, Hoang Mai District, 100000, Hanoi, Vietnam
- cs@rhino-billiards.com
- rhino-billiards.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 84 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very Pleased
I had a couple questions an the response from Rhino was immediate. The pool cue is gorgeous and plays great !!!
Great comeback cue!
I had a long break in playing on leagues. When I first started seriously everyone had wood cues and now everyone is mostly using a carbon fiber cue. I wanted to get a new cue but don't have the funds for a Predator or other high end makers. I had never heard of Rhino before but as I saw their cues and the sales the price and reviews seemed great. I purchased a Nebula 2 with no real knowledge of how it may perform. I was surprised and overjoyed with the cue. It is solid, I love the time crystal tip, and it has options for different shafts that I've never had before. I did have to get used to dropping shaft size from 13 mm to 12.5 but it has helped me take my game up for sure. I would recommend Rhino to anyone who wants a great cue for a good price. I'll definitely be getting a jump and break in the future to .ake it a set.
Rhino products review
First of all.. lets talk about price for carbon fiber. Its amazing that for this price we can get such good quality. Deflection is not that high, overall feel with the grip is amazing, cue is straight. Also the glove fits pretty well it holds really tight and feels amazing.
Ordered through Amazon but still came…
Ordered through Amazon but still came from you. Ordered Nov 27 2025 got it Dec 29 3”2025. Box was not shipped a protective box and just came in the cue box which was heavily damaged. Luckily the was not and I say luckily. It was a birthday present for my son.

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Agnes was very helpful after the tip on…
Agnes was very helpful after the tip on my shaft fell off. Highly recommend!
Overall Im completely satisfied with…
Overall Im completely satisfied with your products. I started to use a Retro and the feel has helped me tune my game %100. the tip did come off after a year, it just fell off while I was practicing on my tabel at home. I should have had it replaced with the same tip. To make a long story short I bought a replacement shaft and YOUR tips just in case there is a problem again and have been shooting great. Send me some stickers!!!!
My latest purchase - Rhino Black Jump Cue
My latest purchase, the Rhino Black Jump Cue, exceeds my expectations. It already has made me a better jumper and will allow me to get even better with more time and practice with it. The first day I had it, I had a local tournament that night and several better players tried it. They commented that it jumped at least as good as their jump cues that cost twice what this one cost me.
Snapped in half after 3 months of use
They were nice enough to let me exchange the shaft after it chipped within the first week of arrival. Unfortunately, I’ve only had the replacement for 3 months and it snapped in half last night. Apparently the shafts are filled with styrofoam. I thought this was a good investment but apparently I was wrong.

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Great products and good communication…
Great products and good communication throughout the shipping process!
The cue I ordered played fantastic
The cue I ordered played fantastic. The tip exploded on the second day of use. Their representative made things quick and easy to get it taken care of. I've since order a break shaft and a few accessories.
The must shaft came in and shoots…
The must shaft came in and shoots phenomenal. But you are giving a free gift with it why not just send it in the same shipping box. It was big enough. But it was great.
Cue works great fast shipping plus an…
Cue works great fast shipping plus an extra glove
I had an issue with my new shaft
I had an issue with my new shaft, after a little over a month of use my tip broke off. I contacted the staff at Rhino and they replaced the shaft. No hassle, I sent the shaft back and received a new one within a week. That’s great service! It’s also a great product.
Rino staff.
Quick response from Rhino when I emailed them. I would recommend rhino to anyone.
Terrible customer service
Terrible customer service. Sent me 2 shafts that dont fit after I sent detailed measurements of my butt pin. Made me pay $30 extra for the second shaft and then no response when I emailed customer service for a refund. Will tell everyone who will listen to stay away from this company. Going to social media now to leave comments on all your posts.

Svar fra Rhino Billiards
Have an eclipse 1 and inquired about…
Have an eclipse 1 and inquired about the new style. This carbon fiber shaft hits better than any shaft I’ve played with. Can’t wait until I get the 2nd and next gen shaft
Amazing Quality at a Fraction of the Cost
Just picked up my second shaft from Rhino and I couldn’t be happier. They play incredible. Save your money—this is top-tier quality without the high-dollar price tag.
Ordered the wrong cue
I made a mistake ordering a cue stick but Rhino support team Mr Devin readily resolve the issue . By the tenth day after i returned the cue, the replacement cue arrived .
Thank you Rhino .
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