Rhino Billiards Anmeldelser 

498
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The replacement shaft arrived much earlier than expected, and it came in perfectly sealed, no breakage and bent. The shaft works the same as my old broken stick, just a little tighter on the joint.

Vurdert til 3 av 5 stjerner

I am happy with the performance of the shaft, however I am disappointed that at the joint where the butt and shaft meet there isn’t a perfect marriage. The shaft is larger than the butt and just feels... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered a custom shaft with a premium soft tip. I hadn’t originally noticed the company location and was surprised with the longer wait time to receive it. However after reaching out to them, I re... Vis mer

Vurdert til 5 av 5 stjerner

What made my experience great is knowing that I am receiving a top-quality product. I know having to wait 2 to 3 weeks for the product to be produced and shipped was worth waiting.

Informasjon om virksomheten

  1. Forhandler av biljardutstyr

Skrevet av virksomheten

At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

498 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 84 % av de negative anmeldelsene sine

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4,5

Alle anmeldelser

(498)

161 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very Pleased

I had a couple questions an the response from Rhino was immediate. The pool cue is gorgeous and plays great !!!

26. januar 2026
Vurdert til 5 av 5 stjerner

Great comeback cue!

I had a long break in playing on leagues. When I first started seriously everyone had wood cues and now everyone is mostly using a carbon fiber cue. I wanted to get a new cue but don't have the funds for a Predator or other high end makers. I had never heard of Rhino before but as I saw their cues and the sales the price and reviews seemed great. I purchased a Nebula 2 with no real knowledge of how it may perform. I was surprised and overjoyed with the cue. It is solid, I love the time crystal tip, and it has options for different shafts that I've never had before. I did have to get used to dropping shaft size from 13 mm to 12.5 but it has helped me take my game up for sure. I would recommend Rhino to anyone who wants a great cue for a good price. I'll definitely be getting a jump and break in the future to .ake it a set.

3. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Rhino products review

First of all.. lets talk about price for carbon fiber. Its amazing that for this price we can get such good quality. Deflection is not that high, overall feel with the grip is amazing, cue is straight. Also the glove fits pretty well it holds really tight and feels amazing.

19. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Ordered through Amazon but still came…

Ordered through Amazon but still came from you. Ordered Nov 27 2025 got it Dec 29 3”2025. Box was not shipped a protective box and just came in the cue box which was heavily damaged. Luckily the was not and I say luckily. It was a birthday present for my son.

29. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Rhino Billiards

Hello Larry,

Hi there, thank you for taking the time to share your feedback.

We’d like to kindly clarify that all orders that were placed on Amazon was fulfilled and shipped by Amazon, not directly by us. For items fulfilled by Amazon (FBA), Amazon handles the packaging, shipping, and delivery process from their fulfillment warehouse to the customer.

That said, we’re truly sorry to hear that the outer box arrived damaged. We’re very glad to know the cue itself was not affected—especially since it was a birthday gift for your son—but we completely understand how disappointing this experience must have been.

If you need any help from our side or additional product support, we’re always happy to assist.

Thank you again for your understanding and for choosing our product.

RHINO Customer Support.

Vurdert til 5 av 5 stjerner

Overall Im completely satisfied with…

Overall Im completely satisfied with your products. I started to use a Retro and the feel has helped me tune my game %100. the tip did come off after a year, it just fell off while I was practicing on my tabel at home. I should have had it replaced with the same tip. To make a long story short I bought a replacement shaft and YOUR tips just in case there is a problem again and have been shooting great. Send me some stickers!!!!

29. desember 2025
Vurdert til 5 av 5 stjerner

My latest purchase - Rhino Black Jump Cue

My latest purchase, the Rhino Black Jump Cue, exceeds my expectations. It already has made me a better jumper and will allow me to get even better with more time and practice with it. The first day I had it, I had a local tournament that night and several better players tried it. They commented that it jumped at least as good as their jump cues that cost twice what this one cost me.

26. desember 2025
Vurdert til 3 av 5 stjerner

Snapped in half after 3 months of use

They were nice enough to let me exchange the shaft after it chipped within the first week of arrival. Unfortunately, I’ve only had the replacement for 3 months and it snapped in half last night. Apparently the shafts are filled with styrofoam. I thought this was a good investment but apparently I was wrong.

8. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Rhino Billiards

Hello Allegra,

We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback.

Our carbon shafts are engineered with a reinforced composite structure designed to handle normal playing conditions. Under regular use, a shaft should not snap in half, which is why we’d like to review this case more closely.

The internal core material is part of the shaft’s engineered construction, used to optimize balance, consistency, and vibration control—this is a common approach in modern composite shafts.

If you’re open to it, please contact our support team with a few photos or a short video of the shaft, and we’ll be happy to look into the situation and assist you further.

Thank you again for your feedback.

RHINO Customer Support Team.

Vurdert til 5 av 5 stjerner

The cue I ordered played fantastic

The cue I ordered played fantastic. The tip exploded on the second day of use. Their representative made things quick and easy to get it taken care of. I've since order a break shaft and a few accessories.

1. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had an issue with my new shaft

I had an issue with my new shaft, after a little over a month of use my tip broke off. I contacted the staff at Rhino and they replaced the shaft. No hassle, I sent the shaft back and received a new one within a week. That’s great service! It’s also a great product.

17. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer service

Terrible customer service. Sent me 2 shafts that dont fit after I sent detailed measurements of my butt pin. Made me pay $30 extra for the second shaft and then no response when I emailed customer service for a refund. Will tell everyone who will listen to stay away from this company. Going to social media now to leave comments on all your posts.

25. november 2025
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Svar fra Rhino Billiards

Our customer support team will reach out to you directly to review the situation and assist you as soon as possible. We truly value your feedback and appreciate the opportunity to make this right.

Vurdert til 5 av 5 stjerner

Have an eclipse 1 and inquired about…

Have an eclipse 1 and inquired about the new style. This carbon fiber shaft hits better than any shaft I’ve played with. Can’t wait until I get the 2nd and next gen shaft

22. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered the wrong cue

I made a mistake ordering a cue stick but Rhino support team Mr Devin readily resolve the issue . By the tenth day after i returned the cue, the replacement cue arrived .
Thank you Rhino .

26. november 2025
Anmeldelse skrevet uten oppfordring

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