Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

DO NOT BUY. Website consistently goes down, no responses to email, phone disconnected, posts on social media but no responses to direct messaging either. Faulty products and false claims. I have been... Vis mer

Vurdert til 5 av 5 stjerner

Restyla Air has completely transformed my hair! After just a few uses, I noticed my hair becoming softer, shinier, and much easier to manage. It’s lightweight, doesn’t leave any residue, and smells a... Vis mer

Vurdert til 2 av 5 stjerner

Ordered a restyla air 3.0 paid $308 on 24 November with the promise of 2-4 days express post. As of today 5 December I have not received my parcel and there has been no communication from Restyla to... Vis mer

Vurdert til 1 av 5 stjerner

My Restyla broke less than a year in use the head doesn’t attach anymore. Non excising customer service. I tried emailing several times, msg on insta and called the mobile from the website which is of... Vis mer

Informasjon om virksomheten

  1. Butikk med hårprodukter
  2. også i
  3. Engrossalg av skjønnhetsprodukter
  4. Kosmetikk
  5. Kosmetikkbutikk
  6. Kosmetikkforretning
  7. Leverandør av skjønnhetsprodukter

Skrevet av virksomheten

We are a hair brand founded on the belief that beautiful hair should be easy for all.


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

50 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(50)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Would rate a zero if I could

So, seeing as Restyla are trying to have this review removed, let’s add some more information.

Firstly, I ordered my product on Wednesday the 16th of October, and then received my tracking through the shop app on the 17th of October.

By Monday the 21st of October, my package still hadn’t shipped, even though Restyla advertise 2 - 4 day express shipping. I sent through a chat through their website, an email, and an Instagram message on the 22nd.

They replied to all of my messages around 4:00 pm on the 22nd. Restyla advised that there was a delay in shipping and the order would be shipped next week as they had no stock. There was no communication about this, and why are they selling a product that they don’t actually have in stock?

As I had seen other reviews advising they had been told the same thing, I requested to cancel and refund my order. Restyla did exactly this.

Then without prompt or warning on Wednesday the 23rd of October at 7:56 pm, Restyla sent me a message calling me a fat *derogatory S word men use for a woman who sleeps around*, I quickly screenshot this as this is appalling behaviour, and then Restyla deleted this comment.

I’ve sent them back a screenshot of what they said to me so they can remember how nastily they treat customers.

No legitimate business operates this way, and they are quite obviously trying to take advantage of women. How disgusting.

Original review: Would rate a zero if I could, this is a scam, I asked for a refund and was called a fat *derogatory S word men use for a woman who sleeps around* by the company. Please do not buy from them.

* Trustpilot wouldn’t let me include the actual word, but I’m sure you can guess.

** Update to add, I have now sent through the screenshots twice to Reatyla. As stated (and ignored) in my review, they deleted their comment - they are clearly trying to deny this behaviour. Please don’t order from a company that has abused its customer for asking for a refund.

*** 19/11/2024 - Further update!
I received a notification that Restyla are now trying to claim that the review I posted was not about them, and instead about another company. Let me be clear, I am not confused about who called me slurs.

In addition, I sent them the proof of slurs twice and have received radio silence from them. They haven’t even apologised for the nasty things they’ve said to me. This really isn’t acceptable!

17/12 - Restyla emailed me an advised they’d been hacked by a competitor, and they’ll competitor is the one who messaged me apparently. I’ve seen other reviews stating that Restyla has advised they’d been hacked for other things, so not sure if this is actually true. Plus if a company keeps getting hacked, they should invest in better cyber security.

31/12 - Restyla are again trying to remove my review due to defamatory content, however, none of what I’ve said is untrue - so it’s just annoying that I have to go through trustpilot again. At this point it almost feels as though I am being harassed which is really sad.

23. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Restyla

Svar fra Restyla

Hi Allie,

Thanks for leaving your review. We're sorry to hear about your experience!

Unfortunately, we did experience some delays in receiving the stocks for the Restyla Air 2.0 in White when it initially launched. However, all orders were shipped out immediately the following week as soon as the stocks became available.

We've also reviewed our conversation and we refunded you right away for the order as soon as you requested the cancellation. We also could not find any other emails from you regarding the negative response you mentioned.

If possible, can you please send us the screenshot you mentioned to our email at contact@restyla.com? We'd like to investigate this further so we can take the necessary actions.

We look forward to hearing back from you and we will keep our eye out for your email.

Thanks,
Keizia D
Customer Experience Specialist at Restyla

Vurdert til 5 av 5 stjerner

Hair styler of my dreams

Every girls dream hair styler!!!😍 I love how easy it is to assemble and it gives you the perfect blowout look in under 10 minutes! In love, makes my mornings so much easier!

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely loved this product

Absolutely loved this product! it’s so easy to use and the functions it has saves me so much time having it all there. I would highly recommend purchasing one of these for yourself for curling and even just blow drying 🫶🫶

13. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Airwrap dupe of the year

I got the pleasure to try Restyla. It takes you a few minutes to figure it out, but once you do, its so easy and quick to use. And yes it is same system and the beautiful box, like expensive Dyson. It works on air heat, not hot electric heat, so it is damage free for your hair! If you wanna save few hundreds $, do not wait.

13. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This product is my new favourite!!!

This product is my new favourite. everything is so easy to use and light to hold which we love. I love how there’s a bunch of different attachments, you really get your moneys worth & the fact it’s pink makes it 10x better. Overall i am OBSESSED!

9. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Underrated Product

Such an underrated product!

It's basically the same as a dyson airwrap, but you save hundreds of dollars! I love how it has temperature control, and has so many attachments. Also love how they're *actually* pretty (and not just black). Haven't regretted getting this product once since using it.

28. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This company truly excels in every way

This company truly excels in every way. They genuinely care about the brands and products they deliver, making you feel like part of the family. Their communication is outstanding, and the speed at which they deliver products is impressive. I’m committed to supporting restyla and will continue to stand by them every day.

22. august 2024
Vurdert til 5 av 5 stjerner

One amazing tool for any hairstyle 🙌

The best experience! The team are lovely and I received my parcel really quick.

The Restyla 2.0 is incredible! It has 8 attachments meaning you only need the one tool to create any style you desire and drying time is super quick and easy (Even with super thick hair like mine)
So easy to use and change out attachments and comes all boxed together in a beautiful pink case.

I highly recommend Restyla, im fussy when it comes to products I love but this is incredible!

5. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

it challenging to maintain the health…

it challenging to maintain the health and shine of my hair, particularly with the frequent styling, heat exposure, and coloring it endures. My search for effective hair repair solutions seemed endless until I discovered a collection that has genuinely transformed my haircare routine. After exploring numerous options, I finally came across a set of products that have revitalized my damaged locks, restoring their vitality. Special thanks to Restyla Air!

19. august 2024
Vurdert til 5 av 5 stjerner

Restyla Air has completely transformed…

Restyla Air has completely transformed my hair! After just a few uses, I noticed my hair becoming softer, shinier, and much easier to manage. It’s lightweight, doesn’t leave any residue, and smells amazing. Highly recommend for anyone looking to improve their hair's health and appearance.

19. august 2024
Vurdert til 5 av 5 stjerner

When my parcel went missing with…

When my parcel went missing with Australia Post, I contacted Restyla for help. Their team responded swiftly and took proactive steps to follow up with Australia Post. They then promptly sent a replacement order, which I received a few days later. I am very impressed with the outstanding service from Restyla and am excited to use my new products. Thank you to their team for the excellent customer support.

19. august 2024
Vurdert til 5 av 5 stjerner

Best customer service and products

Best customer service and products, plain and simple. When customs conducted a thorough check, they didn't reseal some lids or safely repack part of the order, causing leaks. I emailed Restyla to explain the issue, acknowledging it wasn't their fault. Without hesitation, they sent replacements. Thank you for everything.

27. juli 2024
Vurdert til 5 av 5 stjerner

I’m thrilled

I’m thrilled! The delivery was super quick, and the product matches the description perfectly. Top-notch quality! I couldn’t be happier! The customer service was exceptional—always there for me, keeping me informed, and answering my questions within hours. Absolutely fantastic! I’ll definitely be coming back

30. juli 2024

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

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