Their website is closed off to new purchases in a totally deceptive way. The purchase button has been removed from the checkout page by disabling their Magento backend ("One-page checkout is turned of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Secondo acquisto che effettuo presso questo venditore. Avevo acquistato un pantalone Max Mara e stavolta ho acquistato un abito Max Mara, entrambi con sconto sostanzioso rispetto al prezzo iniziale. Q... Vis mer
When you're in Australia & purchasing from Europe, and the prices are so much better than locally (making you wonder if it's too good to be true), you're always a little apprehensive until that first... Vis mer
Selskapet har svart
Esperienza 5 stelle. Continuo a fare i miei acquisti da Residenza 725 nonostante mi sia trasferita negli USA. Ottimo servizio clienti, spedizione sicura e veloce, solo i migliori brand italiani e inte... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RESIDENZA 725 is a unique luxury retail destination that fosters a cultural ecosystem where different forms of expression and languages converge to create a new customer experience. With four stores in Italy and an omnichannel digital platform, RESIDENZA 725 builds on the nearly ninety-year legacy of COLTORTI, evolving its path of growth and success.
Kontaktopplysninger
Viale Gallodoro 48, 60035, 60035, Italia
- +39 0731712543
- support@residenza725.com
- residenza725.com
4,3
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience
I did many purchases, great prices, great offer, good costumer care!
22. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Sil,
Thank you so much for your review!
We're thrilled to hear that you had a positive experience with us. It's great to know that you are satisfied with our prices and with our assistance.
We can't wait to see you again soon on residenza725.com!
Kind regards,
Residenza 725 Customer Care
Highly recommended and fastest delivery.
21. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Lyst,
Thank you for your review!
We're glad to hear that you had a positive experience with us and that our fast shipping met your expectations.
We can't wait to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
I was wishing for my dream bag
I was wishing for my dream bag to be in my budget and Residenza made it cime true! Also, my dream was delivered with fast shipping! Thanks so much
15. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Lisa,
Thank you so much for your review!
We're thrilled to hear that you had a positive experience with us. It's great to know that our fast shipping met your expectations, and that you are satisfied with our prices.
We can't wait to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
Incredible shopping experience
Incredible shopping experience. I was able to find a very special item at a fair price. It was packaged beautifully and shipped quickly. My shoes are perfect.
11. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Customer,
Thank you for your review.
We're glad to hear that you had a positive experience with us and that our prices and packaging met your expectations!
We hope to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
I bought a jacket on their english…
I bought a jacket on their english website. A week later, the shipping company contacted me and asked me to pay £ 100 in order to receive the item. At that point, since the requested amount was pratically 50% of what I had spent for the jacket, I refused to pay the amount. Subsequently, the jacket was returned and the company charged me not only the shipping cost but also a large part of the duty fees. Additionally, there was an exchange of emails with the company where i expressed my concerns and disappointment about the customs fees to be paid. Residenza725 told me that they couldn't do anything about it. They didn t mention at all that by refusing the delivery, I would still have to pay about 80% of the customs fees. If I knew that, I would have paid the customs fees and accepted the delivery in the first place.
24. november 2024
Anmeldelse skrevet uten oppfordring
Tutto perfetto
Tutto perfetto! Consigliatissimo!!!!!
10. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Cinzia,
Grazie per la sua recensione!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
SALE PROMOTION IS GREAT!
SALE PROMOTION IS GREAT!! GOOD DEAL~!!
BUT SHIPPING IS LITTLE BIT LATE.
29. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Ms SO,
Thank you for your review.
We are glad to hear that you are satisfied with your purchase and the deals on our website, we would like to kindly remind you that due to the increase in orders during the holiday season, processing and shipping times may be longer than usual, as indicated on our Shipping section: https://www.residenza725.com/us_en/shipping-method
Kind regards,
Residenza 725 Customer Care
Top veloce e affidabile comprerò ancora
Top veloce e affidabile comprerò ancora
28. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Marco,
Grazie per la sua recensione!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
Excellent prix
Excellent prix, envoi soigné et rapide. Je recommande le site sans. Order #32000001888
19. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear JJRED,
Thank you for sharing your shopping experience at residenza725.com!
We are happy to hear that you enjoyed it and we cannot wait to see you again soon!
King regards,
Residenza 725 Custome Care
Happy!
Very helpful and fast to answer my questions, shipping was fast to the US, what I bought was as described and well packaged.
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Justin,
Thank you so much for your review!
We're thrilled to hear that you had a positive experience with us. It's great to know that our fast response and shipping met your expectations, and we're glad that your purchase arrived as described and well-packaged.
We hope to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
post vendita super efficente consegna…
post vendita super efficente consegna veloce e prodotti di marca eccellenti consiglio vivamente
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Cristina
Grazie mille per il suo commento!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
Some hiccups but that was fixed
I ordered a weekend max mara coat, using the size guide on Residenza725's website. But when I got it , it turned out the size guide was all wrong.
It took some time to communicate that with the customer care team but eventually got a solution out of it, and they said they’re working on fixing the size guide.
16. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Sammi,
Thank you for sharing your feedback.
We’re truly sorry to hear about the issues you experienced with the sizing of the item you purchased. After reviewing your case, we offered a solution and worked with you to resolve the situation. We appreciate your patience as we worked to correct the matter considering that you removed the tag, and we're glad that we could ultimately find a resolution for you. If you ever need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Residenza 725 Customer Care
Tutto perfetto
Tutto perfetto. Spedizione velocissima
6. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Carolina,
Grazie per il suo commento!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
TOP NOTCH
TOP NOTCH. Quality as advertised. Great price on high end Ferragamo shoes. Mine didn't fit, but that's on me. They came right away. Great experience. We'll see how the return goes.
11. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Austin,
Thank you so much for your review!
We're thrilled to hear that you enjoyed your shoppng experience with us. We're also glad the fast shipping and good prices made it even better!
We hope to see you again soon!
Kind regards,
Residenza 725 Customer Care
Tutto perfetto, il corriere è arrivato nel giro di 48 ore e il pacchetto era curatissimo anche se dentro c'era solo una t-shirt Felicissima di avervi conosciuto
Tutto perfetto, il corriere è arrivato nel giro di 48 ore e il pacchetto era curatissimo anche se dentro c'era solo una t-shirt
Felicissima di avervi conosciuto
12. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Cinzia,
La ringraziamo per il tempo dedicato a lasciare questa recensione!
Siamo lieti di sapere che il nostro sito e il servizio, così come la qualità del packaging e dei nostri prodotti, hanno soddisfatto le sue aspettative.
La aspettiamo nuovamente su residenza725.com per il suo prossimo acquisto.
Cordiali saluti,
Residenza 725 Customer Care
I placed an order for an item costing…
I placed an order for an item costing $825 and was contacted by customs for 250$ in customs duties. I contacted their customer service in an effort to resolve the issue as the duties seemed extremely high and I was concerned an error in filling out. the customs declaration was the issue. There is no customer service number. 4 emails later i received an email referring me to their policy about customs charges and fees should I not pay the duties which are incorrect! I would strongly caution anyone - this is like the Spirit airlines of retailers.
11. november 2024
Anmeldelse skrevet uten oppfordring
Product packaged well
Quick shipping and good price compared to other sites.
17. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Dear Aquanda,
Thank you for your review!
We are happy to hear that you enjoyed your shopping experience and we cannot wait to see you again soon on residenza725.com
King regards,
Residenza 725 Custome Care
Ottima esperienza di acquisto
Ottima esperienza di acquisto!
Ho acquistato un trench Max Mara ad un costo eccezionale che è arrivato in due giorni e con un'accurata confezione (addirittura la gruccia del marchio).
Negozio che terrò in considerazione per futuri acquisti on line.
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Anna Rita,
La ringraziamo per il tempo dedicato a lasciare questa recensione!
Siamo lieti di sapere che il nostro sito e il nostro servizio, così come la qualità del packaging e dei nostri prodotti, hanno soddisfatto le sue aspettative.
La aspettiamo su residenza725.com per il suo prossimo acquisto.
Cordiali saluti,
Residenza 725 Customer Care
Baracuta giacca G9 Harrington
L’indicazione del prodotto sul sito oltre alle precisazioni via mail sono del tutto inesatte
Pertanto pessimo servizio
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Mario,
Siamo spiacenti di non essere riusciti a soddisfare le sue aspettative. Potrebbe gentilmente fornirci il numero dell'ordine e inviarci un’email a support@residenza725.com, così da poter capire meglio cosa è successo? Ha ricevuto l'articolo errato?
Cordiali saluti,
Residenza 725 Customer Care
Tutto perfetto
Tutto perfetto, 30% di sconto su articoli delle nuove collezioni e spedizione rapidissima. Consiglio vivamente, tornerò di sicuro a fare shopping su questo sito
5. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Residenza 725
Gentile Carolina,
Grazie mille per la sua recensione!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.