Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

We found Residently to be very helpful and prompt in resolving issues. Would highly recommend. There was one strange incident where their usual repair person that they would sent came and knocked on o... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Resident.ly have been fantastic throughout. The often laborious process of moving house was almost seamless. The welcome box was a nice touch and the kitchen and bathroom supplies meant we were able t... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

We rented an apartment from Residently in Camden for an year. We used their AirBnb service for the last month of our lease as we were moving out of the apartment a month before our lease was ending. T... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Utleieagent for eierseksjoner

Skrevet av virksomheten

We're building the world's home brand with a digital experience that combines the freedom of renting with the rewards of owning.


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

198 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best moving company i've used

I can't explain how brilliant Residently have been with our move!
Incredibly efficient and easy to use and always available for any questions or queries and very helpful!
The best experience I've had moving!!

14. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The overall customer service was great

The overall customer service was great, really attentive crew and all the steps of the renting process was super clear. We did have a couple of issue though, specially with the swiftness of the process (which I'm giving the benefit of the doubt because of the pandemic) and the handover of the apartment was not smooth, we had to go back and forth with the keys collection to be able to get in the apartment. Maybe if the handover was in person this issue could've prevented.

The Apartment was also not clean as promised and some snags were not fixed on handover day. These issues got fixed on the following week though, and the follow up from the apartment management was great on the app.

9. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service very efficient

From the first enquire about the apartment to the collection of the keys it was very smooth. Excellent service very efficient. The most honest and reliable estate agents. Thank you for your help.

28. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very pleased

This was the first time we have tried to rent our property and we chose Residently as the agent due to their relatively low fees and strong online presence. The team was great. The photographer they used to take pictures of the place was excellent and the resulting images were really high quality. During 'lockdown' it was particularly useful for prospective tenants to be able to do a virtual tour and see the place in 3D.

During the process of showing viewers, the Residently team communicated with us really well and were always available to talk through issues and options with us. We're really happy with the tenants they found and so far the process has run smoothly. Thanks Residently.

25. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great people.

I had posted a review with a 1star rating and am updating it to a 4 star one as over the last month, the team has been incredibly responsive and helpful in resolving concerns we have faced.

14. juli 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service in a difficult situation

The staff at Residently London were excellent, in particular Jarrell & Selena.

Everything had gone to plan and then at the last minute the landlord (not residently) pulled out leaving us without a place to stay 2 days before we were due to move out. The team at residently worked very quickly to find multiple short term solutions to assist us in what was a difficult situation, which was above and beyond what I'd seen from any other agents.

Their online system works really well, and had everything gone to plan the process would have been seamless.

6. juli 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Dealing with Max was a pleasure

Dealing with Max was a pleasure! Max has great knowledge and is very freindly.

Residently achieved exactly what they promised and set out to do, in a very timely manner.

Would no doubt use them again.

5. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

A really responsive and friendly service, which made the whole rental experience really positive and hassle-free.
The online system works really well, and being a small team means you always get a personal service.

Would definitely recommend them!

20. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A very smooth move

Such quick and efficient staff who are very helpful, insightful and, most importantly, friendly. Thank you so much to Residently for a smooth move into our new home – especially Harry and Jayden who were so helpful.

16. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

To be honest when I start the…

To be honest when I start the application process online I was not sure with who I am dealing and after two days I got a mail I need to pay a deposit and one month rent in advance was a bit tough but I make it everything went well and more than well all the staff are very helpful especially Harriet, Alex,Arman & all a big thank you to all of you good job I am so happy with my children at 19 Rayhouse Court thanks Anna

12. mars 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Residently are super efficient and…

Residently are super efficient and quick to answer emails and keep in contact with. The staff members are lovely and kind. The lady Diana who I collected keys from was amazing and helped me move all my stuff in. Would definitely recommend Residently!

27. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service!

Alex and the team at Residently have been wonderful in every way - they are very responsive and have worked diligently to address any issue that arises with my flat. I would highly recommend them to landlords and tenants alike.

26. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic concept

Fantastic concept for an industry that needs energising. The Staff are always on hand to help and all the added extras are fantastic.

would recommend to landlords and tenants.

25. februar 2020
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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