RentReporters Anmeldelser 

I paid for a subscription in May/25. Within 5 days my rent was reported to equifax and transunion. My scores shot up. They say they reported to Experien, but I don’t see it on my page of their website and Experian says they have nothing. They say they reported my rent payment for June on June, 2 2025. It has yet to post, so my credit has now tanked because it looks like I missed a payment, when I have in fact not. I call rent reporters, they say they posted it, I call the credit bureaus and they say nothing was reported. Neither will look into what the other is doing. Looks like I need to file a complaint with the FTC and CFPB. I’m in the middle of purchasing a home and they tanked my credit by not reporting!

Asking for additional info. Started May 30. They posted my rent but never posted Junes payment which was already made on the 2nd. This makes it look like I missed a rent payment. Now they are a month behind. Asked them to contact the credit bureaus to make sure June was posted and they refused. I pay YOU for this service!

5 Years
I've been a RentReporters customer for 5 years. When I started I didn't have credit of any kind and I didn't want to play the credit card game, so this was a huge breath of fresh air. I've never had any problems with communication, moving, or updating information. I usually use the live chat feature, and I think I called a couple times a couple years ago and never had a problem. I was able to report at least one (maybe 2 but I don't really remember) previous tenancies before I started with RentReporters, so it gave me a jump start on building credit.

I just cancelled my subscription today because I finally purchased a home, in no small part because of the credit RentReporters helped me establish and build.

Greedy and difficult to work with. I previously used rent reporters and was thankful for their service, but since I moved out in August, I reached out and let them know I'd like to cancel, then attempted to online, but it didn't work. Finally after a few more months I was tired of the charge and cancelled and verified. It was over, but I asked for a partial or full refund for the 9 months where they did not provide me any reporting service and they were aware I did not have a rental during some of that time. Their team lead, Jacquelyn, responded with a quote from their policy and even after she knew of my life events, she had no mercy, kindness or compassion- she just followed up with their need to hold policy based on the greed they have in running a business. It's sad.

It was tacky, unprofessional and lacks being a great customer support experience. She spent paid time on the clock looking into my situation, but could have more easily just refunded me half or all at my request for not using their services or even a credit of those months towards future use of their services, but no creative solution was found and she held firm on their greedy, uncompassionate service.

First of all, you can never talk to anyone in person. Secondly, if you go through the online chat before you actually sign up, they're very nice and tell you what you want to hear. After I signed up however, they sang a different tune. When I requested a refund, they referred me to the fine print of the contract. As a result, I lost over a $100 here and would caution you against signing with them. Unethical and dishonest business in my experience.

I signed up, paid $119.00 got email stating my address is listed as commercial and can not be used, they will not call the landlord to verify anything, I canceled my account and asked for a refund. Do not use this place

RentReporters.com is a complete scam that preys on unsuspecting customers. Here's my frustrating experience:

I signed up for their service using my ITIN number, which they initially accepted without issue.
When I submitted my documents for verification, they suddenly claimed they do not accept ITIN numbers - after already taking my $50+ payment.
Despite their error and misleading sign-up process, they refuse to provide a refund, hiding behind vague "terms of service".
I've been trying to resolve this for TWO MONTHS, and they have been completely unresponsive.

The most infuriating part is their bait-and-switch tactic: accepting my application with ITIN, taking my money, and then refusing service without a proper refund. Their customer service is non-existent, and their business practices are unethical.
Save yourself the headache and money - avoid RentReporters.com at all costs!

If I cam give zero stars I would prefer that! They randomly charge my card. Even after a Payment has been paid. I haven't seen a score increase. And it's been almost a year now. I received an email saying some fees would be waived. But I was still randomly charged. SCAM SCAM SCAM. DO NOT WASTE YOUR TIME. I'm hoping for some resolve from the company or I will pursue resolved by other means.

Rent on your credit report is important rather your trying to boost your credit or just have rental history to be able to get in to good homes or even buy a home and this is a good app to provide that history

Complete scam my score did not increase one bit. Idc what anyone says if they were legit 2 years of rent history added to my report should definitely up my score but it didn't even go up A point... I didn't even know it was on my report didn't get an alert or anything which means they are no one to credit bureaus... bug waste of money. Put a support ticket in calling them tomorrow

This is a SCAM. They continue to hold my application fee ($94.95) despite them telling me the day prior that my home is ineligible for their service! On 10/31/23, I signed up. on 11/1/23, they told me my home is ineligible. On 11/2/23, I asked them to reconsider, and they said no. Also on 11/2/23, they charged me. On 11/3/23, I asked for my money back. On 11/7/23, they told me I'm too late to cancel. I canceled within two days (they require seven days max, so I was well within their guideline). They have violated their own terms of use and thus have discriminated against me. Avoid them at all costs!

I am a landlord the tenant paid late but paid within the month so rent reporters would mark it as paid and onetime becasue its paid within 30 days like a creditor . this is not accurate the rent was late and i am not a creditor so no landlords should consider anything rent reporters report thus not accurate also they give you a choice 1 paid and paid on time or 2 not paid so it doesnt really matter when it is paid it could be 100 days later but to them it will be marked paid and paid on time .... thus rent reporters is a scam

Scam. They advertise a code to waive the $95 signup fee and then charge you for it anyway, hiding the stipulations in an email that will go to your junk folder. Then they give you the runaround when you ask for a refund until you’re outside the time limit to be “eligible.” Extremely dishonest company.

STAY AWAY!!
They will continue to charge your card and there is no way to Cancel online. You have to call them but this has still not resulted in any change or refund.

I called in 3 times with no change they've charged my card for months and still haven't seen any refund.

Very upset. I requested to cancel my account beginning of November before they charged me. My account never was closed. They make it impossible to cancel your own account. You have to contact them and then they dance around your request offering you free months. This site didn’t increase my credit. Constantly said my rent was disconnected. Waste of money and time. Then they had the nerve to say I’m not able to be refunded because of their terms and conditions.

First off i cant believe that no one has written a review for rent reporters on trust pilot.FOR THE SITE IS WELL TRUSTED.Great customer service from employees like brittany to management like Sergio. So let me be the first to say that once my rent was reported within 10 days it went up 40 points!!!It's not a provram,it's not a scam,its easy and it works!!!THANK God for rentreporters and those who work there.God bless all of you.