RentReporters Anmeldelser 

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For 1 dag siden

Thank you so much for sharing this! We’re really glad to hear you saw results so quickly and that our team kept you informed throughout the process. We appreciate the kind words and are excited to see that your experience has been such a positive one so far.

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For 7 dager siden

We’re sorry to hear about your experience. After reviewing the account, we found that the required identity verification process was not successfully completed, which prevented us from moving forward with reporting your rental history to the credit bureaus.

RentReporters’ service includes the verification and reporting process, which involves reviewing documentation and completing the required eligibility and identity checks before rent history can be reported. Although reporting was not completed, verification work had already been performed on the account.

Refund eligibility is determined according to our Refund Policy and the specific circumstances of each account. In this case, the account did not meet the requirements for a refund. If you have any remaining questions about the account or refund decision, our Customer Support team can review the details with you directly.

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27. aug. 2026

We love hearing that! Making the process simple and stress-free is exactly what we aim for. Thanks for choosing RentReporters and for taking the time to share your experience!

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Oppdatert: 26. aug. 2026

We’re sorry to hear about your experience and understand your concern regarding the charge and refund request. The $94.95 charge is a one-time setup fee associated with enrolling in RentReporters, not a recurring paid plan. At this time, we’re unable to locate an account associated with the name used for this review. Please email cancellations@rentreporters.com with the email address or phone number associated with your account and reference this review so our team can go over the details and work with you to get this sorted out.

Update:
We understand your frustration. At the time of our original response, we could not locate an account using the name associated with this review. After receiving additional information, we located the account and reviewed its history.

The $94.95 charge was the one-time setup fee associated with the enrollment, not a recurring monthly plan. This fee is disclosed on our website and pricing page. Our records do not show an email or cancellation request submitted on the date of the charge. The first documented contact occurred several days later, when our representatives explained how to submit a cancellation request for review.

After reviewing the account history and our refund terms, we determined that the setup fee is not eligible for reimbursement and communicated that decision directly.

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17. aug. 2026

We really appreciate you taking the time to leave a review! It’s great to know our service has made a meaningful difference for you. Thanks for choosing RentReporters!

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7. aug. 2026

We’re sorry to hear about your experience. Our refund policy requires that a customer’s initial rent history be reported and the updated credit score be posted before a refund can be requested within the applicable 7-day period. Because that process was not completed on this account, the request did not meet the refund requirements outlined in our Terms of Use. If you have any additional questions, our Customer Support team is available by phone or live chat to review the details with you.

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28. juli 2026

Thank you for the honest feedback! We’re glad you had a great overall experience, and we appreciate you sharing your thoughts about the app.

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28. juli 2026

Thank you for sharing your experience! We’re happy to hear that RentReporters helped you start building your credit right away. We appreciate you trusting us to be part of your credit building journey!

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23. juli 2026

Thank you for taking the time to share your review. It's great to hear the process was quick and straightforward. We appreciate your feedback.

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22. juli 2026

Thank you for sharing your experience! Hearing that RentReporters helped improve your credit means a lot to us. We appreciate your support and wish you continued success as you work toward your financial goals.

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17. juli 2026

Thank you for taking the time to share your experience! We're glad to hear the process has been smooth and that you've already seen an increase in your credit score. We appreciate your trust in RentReporters and look forward to continuing to support you on your credit-building journey.

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10. juli 2026

Thank you so much for your review. We’re so glad you chose RentReporters and that we could help you get your rent on your credit report. Helping renters get credit for the payments they’re already making is exactly why we’re here. We truly appreciate your recommendation.

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10. juli 2026

Thank you for sharing your experience. We’re happy to hear the signup process was easy and that everything moved along quickly. Reporting timelines can vary by bureau, but it sounds like things are progressing as expected. We appreciate you taking the time to share your experience and for choosing RentReporters.

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10. juni 2026

Thank you for your amazing review. We’re thrilled to hear that your experience with RentReporters has been exactly what we aim to deliver: a trustworthy, effective service that truly helps people build stronger credit. Knowing you feel confident recommending us 100% means a great deal to our team. We’re proud to provide a reliable way for renters to turn their payment history into real credit progress, and we truly appreciate your trust and support.

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8. juni 2026

Hi Davaughna,

Thank you for your feedback. We’re thrilled to hear that you had an excellent customer service experience and that your reporting reached your credit report so quickly. At RentReporters, we’re committed to providing fast, reliable service that helps renters build credit with confidence. We truly appreciate your trust and your kind words.

Regards,
RentReporters

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8. juni 2026

Thank you for your thoughtful review. We’re thrilled to hear that your experience was fast, secure, and affordable, and that your rental history was successfully backdated. We also appreciate you highlighting that while only part of the history may be visible at first glance, the full reporting is there. That’s exactly the kind of value and reliability we strive to provide. At RentReporters, our goal is to make credit building simple, safe, and worthwhile for every renter. We’re grateful for your trust and proud to be part of your journey.

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Oppdatert: 27. mai 2026

***Update***
Thank you for the update. We understand your frustration and appreciate the chance to clarify. We have now uploaded copies of the credit reports to your dashboard that show the full 24 months of reporting currently reflected with the two bureaus that have processed the tradeline. We encourage you to review those reports directly, as they provide the most accurate view of how the tradeline is being displayed. Regarding Experian, that bureau can take longer to update, and we generally recommend allowing up to 45 days for the reporting to appear there. We understand how important this is and appreciate you bringing your concerns forward.

-The RentReporters Team


Hello Jesse,

Thank you for bringing this to our attention. We’re sorry for the frustration this has caused. After reviewing the reporting, we can confirm that the past 24 months have been reported as current with the two bureaus that have already processed the tradeline. For the most accurate view, we recommend reviewing your full credit report directly through the credit bureau, as third-party displays may summarize tradeline details differently. As for bureau not currently reporting, processing can take a little longer, and we generally recommend allowing up to 45 days for the reporting to appear. We appreciate your feedback and understand how important it is for this information to display clearly and accurately.

Best,
RentReporters

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14. mai 2026

Hello Jarmel,

Thank you for your feedback. We’re glad to hear the process was simple and direct, and that your information was uploaded and reported quickly to your credit report. At RentReporters, we work hard to make credit building easy, fast, and reliable for every customer. We truly appreciate your trust.

Best,
RentReporters

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11. mai 2026

Hello Denise,

Thank you for bringing this to our attention. We’re sorry for the frustration and disappointment this experience has caused. To clarify the timeline, your account was opened in late December, and the first reporting took place in April for March. We understand that despite this, the process still felt too difficult and unresolved, especially after repeated efforts to submit information and seek support. That is not the experience we want for our customers. Our team is taking a closer look at your account to better understand what caused the delays and communication challenges, and to help determine the right next steps. If you are not yet seeing RentReporters reflected on your credit report, we also encourage you to contact the credit bureaus directly to request an updated report. We value your feedback and appreciate the opportunity to address your concerns.

Regards,
RentReporters

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11. mai 2026

Hello Jovan,

Thank you for your honest feedback. While we’re sorry there was some initial delay with locating your documents, we’re very glad the issue was resolved and that you saw your scores increase by more than 41 points the very next day. Experiences like yours show how impactful rent reporting can be, and we’re grateful that you stayed with the process. At RentReporters, we’re committed to helping renters achieve real credit progress, backed by a team that works to get things right. Your trust and willingness to refer others mean a great deal to us.

Regards,
RentReporters