Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've bought four items from renew2u and everyone of them works perfectly. Highly recommended the prices are excellent and everything has a 12 months guarantee. I have collected items and had items de... Vis mer

Vurdert til 5 av 5 stjerner

We were in need of new tumble dryer, stumbled upon renew to you, great price! Dryer arrived well packaged, works perfectly, will definitely use again for other items if needed.

Vurdert til 1 av 5 stjerner

I purchased a B rate dishwasher. Wasnt bothered about the visible appearance. Because my house was under construction, I wasn't able to use the machine for a month. When I connected it to finally... Vis mer

Vurdert til 4 av 5 stjerner

I was pleased with fridge overall and delivery guys were good and very efficient. Thought first picture of product/advert on ebay should have shown dents not second or subsequent pictures as somewhat... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hvitevareforretning

Skrevet av virksomheten

Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 81 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Would never buy a 'New' appliance again

Fantastic experience. Great Value and the Appliance is like new. My old appliance broke after 13 months, so with a 12 month warranty (same as buying new) this was a no-brainer once I found out about this site.

28. mai 2025
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Svar fra Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Vurdert til 5 av 5 stjerner

Tumble Dryer issue with door - swiftly resolved

Highly recommended. Just purchase a Candy tumble dryer via EBay. Had an issue with the door being on the left side but needed it to be on the right side No fuss, no quibble understanding customer service. Straight away offered a full refund. Decided to keep the appliance but was nice to know they acknowledged their mistake and were more than prepared to put it right. The people on the chat know their products and stock and certainly do give a 5 star outstanding service. Will def look to buy from these again 👍

30. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Vurdert til 1 av 5 stjerner

Bought a washing machine of this site…

Bought a washing machine of this site only to have it leaking water and loud when it does a spin

15. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Renew2u

We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.

Vurdert til 5 av 5 stjerner

I got the Shark hand tool i wanted…

I got the Shark hand tool i wanted replaced.

25. april 2025
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Svar fra Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Vurdert til 1 av 5 stjerner

Do not use this company

Do not use this company , had a different than ordered dishwasher delivered , when I spoke to them they were going to fix the mistake within 24 hrs. Days later no communication at all

Very poor customer service

23. april 2025
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Svar fra Renew2u

We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.

Vurdert til 1 av 5 stjerner

A part for the dishwasher was missing

A part for the dishwasher was missing. I had to purchase the part myself. Very unimpressed

23. april 2025
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Svar fra Renew2u

We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. In this situation as a refurbishment company we do not have a spare part department. This is something we are looking into. Thank you for posting the review and allowing us the opportunity to come to the best speedy resolution for yourself.

Vurdert til 1 av 5 stjerner

Terrible company - AVOID!

Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.

22. mars 2025
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Svar fra Renew2u

We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.

Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.

Vurdert til 5 av 5 stjerner

5 stars

Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.

26. februar 2025
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Svar fra Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Vurdert til 5 av 5 stjerner

Fantastic

Excellent service
Great customer care
Will definitely use again

14. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Vurdert til 5 av 5 stjerner

Happy

Great pricing and warranty as my dryer broke and was replaced in no time. Thank you

6. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Vurdert til 1 av 5 stjerner

Item lost between warehouse and carrier!

Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day

3. mars 2025
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Svar fra Renew2u

We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.

Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.

Vurdert til 5 av 5 stjerner

Can't fault the service at all very helpful. Thank you.

I was very pleased with the service provided and the two guys who delivered the goods. Thank you.

28. februar 2025
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Svar fra Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Vurdert til 1 av 5 stjerner

I really hate writing bad reviews…e

I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.

20. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Renew2u

We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.

Thank you for posting the review and allowing us the opportunity to explain our policies.

Vurdert til 5 av 5 stjerner

Product as described in the rating

Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend

24. februar 2025
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Svar fra Renew2u

Thank you for taking the time to leave feedback it is very much appreciated.

Vurdert til 5 av 5 stjerner

Spot on

Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious

24. februar 2025
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Svar fra Renew2u

Thank you for taking the time to leave feedback it is very much appreciated.

Vurdert til 5 av 5 stjerner

Consistently High Quality

I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.

The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!

19. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Renew2u

Thank you for taking the time to write a review it is very much appreciated.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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