ElekDirect Anmeldelser 364

Made a purchase fire elect direct for one reason and another. I wasn’t happy with the first one. It wasn’t the correct model that I thought it was no fault of theirs. They picked it up and delivered me. Another choice of mine it arrived. It’s working great I had a young gentleman called Dale dealing with me over the 10 day. Who touch base and let me know every step of the way that what was happening how it was gonna progress and was phenomenal throughout. I couldn’t ask for a better customer service so much appreciated.

Absolutely brilliant service from start to finish. Purchased a fridgemaster American fridge freezer. Great pictures showing slight dent on very bottom corner of the back left side. Very transparent and absolutely brilliant delivery booking system. Arranged delivery for the Sunday (three days after purchase) drivers were fantastic and I'm thrilled with my new fridge.
Will definitely be back to buy more appliances
Thank you

Great product everything is ok just that I paid for old fridge to be removed and they said I didn’t that’s y I have 3 stars

Great price, product as described and caring delivery guys.

Great delivery to my kitchen. Fast delivery. Awesome service

Customer service is perfect answer to email in seconds . They are ready to make Customer happy with any solution. Delivery traceable step by step . To be honest it's best place to order your office or home equipments in the UK

Ordered a chest freezer. Arrived within in 3 working days. Very happy with our purchase.

What a great outlet . Found a gas range at a good price with only a minor flaw. Would recommend highly

Great product. Swift delivery with regular comms. No complaints from me.

Brilliant experience.

I bought a Dashcam which I thought was faulty but turned out it was two dodgy micro SD cards.

I arranged with Dale to collect twice which I had to cancel. It was no bother to them.

Brilliant service

I am pleased to commend this company for its exceptional professionalism, particularly in its sales and delivery services. The pricing was highly competitive, offering a £250 saving compared to larger corporations and a £200 saving versus online retailers for a Bosch fridge freezer, which also included a five-year guarantee. My sincere appreciation for your excellent service.

Great delivery service and the TV is fantastic. I saved over £100 by using this company. I strongly recommend checking out the website when purchasing a TV. I will definitely be shopping with ElekDirect again.

The sales and service advisor (Dale) restored my confidence in buying things online. Dale accepted that I had made a genuine mistake and arranged for the item to be returned and a refund issued.
I can honestly recommend AO as a good company to do business with and will always go to them first when I need anything.

Very good dishwasher purchased at discounted price
Delivered efficiently and on time

Excellent product and excellent delivery

Dale at was fantastic in resolving my issue with Elek warehouse picking the wrong appliance for delivery. He was helpful, efficient and a great bloke to deal with!

Tried ordering a couple of times. Get all the way through, and then the system hangs.

Rang up to be told that I'm outside the delivery area - not quite sure how Aberdeen is considered to be remote - but it would be good if there system said no when putting the postcode in.

That's 3 days wasted trying to order something from the site.

Just bought a new Samsung fridge from Elekdirect and couldnt be more pleased with the service. Item was discounted due to a couple of small dents so got a great price. Delivery cost up to Scotland was very reasonable and the delivery guys were really good. Fridge is excellent and exactly what we were looking for. Would definitely use them again.

My Hisense American fridge freezer arrived in superb condition and with the imperfections either barely visible, or not visible at all. Cancelled my first order, completely my fault for not reading the description properly. The money was back in my bank account almost before I put the phone down. (OK, that is a bit of an exageration!!!). My second purchase I read the description properly, and didn't cancel. I am blown away by the savings and amazing customer service. 'THANK YOU', ElekDirect.

Customer service was really responsive to my questions. I had bought a dishwasher with another refurb company and had really bad service and had to return it. Elekdirect were fast, delivery guys great and they sorted a return and refund quickly until I found the right dishwasher. Really happy with service and would def recommend