Absolutely terrible delivery service.These delivery people do not follow instructions at all.I hate it when I see who is delivering my parcels ect.Packages not left in safe places and delivery person... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Worse than Evri if that was possible. Item from Vinted, Relay initally gave a reasonable delivery window then it changed to 30th July to 28th August. Four weeks to deliver a book in the UK and I l... Vis mer
A Relay courier has delivered my Shein parcels to the house opposite mine twice already. The third time, the driver didn't even bother getting out of the car and simply marked the delivery as a "faile... Vis mer
I’ve been using for a month now, through Vinted - although I have just removed Relay from the delivery options. Sadly - my experience aligns with the general feedback here. Non existent com... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rubbish
I Pay for yearly next day delivery with asos. My parcel was 4 minutes away then two stops to being delayed and now it’s saying 48hrs for an update. One minute I can see where the driver is on a map next i can’t.
Unbelievable..
Unbelievable... unsuccessful and very slow 🐌 in everything
Possibly the worst courier ever! Horrific.
Horrific, I want to give them Zero. They have lost two parcels of mine personally in one week. Customer service is like a ghost. Tracking for both parcels indicates that they are sending them back to the shop they were shipped from??? On the actual day the parcels were sent to me, Relay emailed me to say they were sending them back to the sellers because I had not collected them. Awful beyond belief. How are they still in business???? DO NOT USE THIS COMPANY!!!!!!!!!!
If I could I give them minus…
If I could I give them minus 10000000!!! They are a shit company, do not understand Shein why use it them!!! Always failed, even i am at home !! Shitty, liar company!!
Relay email to say my parcel is ready…
Relay email to say my parcel is ready to collect. I drive 15 mins to collect to be told it’s not ready. It’s been delivered to the store but not booked in with them so o can’t collect until the following day. Communication needs to be sent once it is actually ready to collect. Wasted time and journeys.
Excuse of a Delivery Service
People on Vinted need to stop using Relay as their courier.
4 items are now somewhere in the UK and all late!
Completely useless excuse of a delivery service. Their license needs to be revoked
Absolute shocking service
Absolute shocking service. Waiting still on three items over three weeks off sellers on vinted. Somebody needs to investigate this courier company because items are never arriving. On top Vinted should know better by allowing this to happen to customers. People need to stop buying or selling off Vinted it they continue down this path allowing customers to be out of pocket by this courier cowboy outfit.
Wrong parcell delivered to buyer
I have used relay via vinted to ship out my order to my buying and they have lost my parcel and sent the wrong one to my buyer and I have lost £33 because of it when I sent the correct item.
Worst company
Worst company, their driver delivered to wrong address. Wont get back to me
It’s the worst courier ever
This company is appalling Relay
This company is appalling, they have mis delivered 3 times and they just tell you to go to seller. The seller won't help because the traking states delivered.
I would urge anyone buying online to insist seller does not use this company.
Awful service don’t use it
Honestly AWFUL delivery service any…
Honestly AWFUL delivery service any time I have a parcel that I PAID next day delivery for the couriers never bother showing up in the delivery window and I end up waiting days for my parcel
Terrible
Terrible. Over 2 weeks for a gift to arrive despite promising 3-5 working days. Tracking was useless and ability to reach someone was also terrible. No not use this service, especially via Vinted. Vinted are also ruining their brand
FAILED TO DELIVER TWICE.
Had delivery window for the 28th July 2026 - changed 3 times failed to deliver. 30th July 2026 delivery window 11:05 -15:05 Failed to deliver. Online text reply service useless send you round in circles, tell you to check tracking which hasn't moved in two days!!! Type Complaint in to their home page comes up with zero results - wonder why !!!
Terrible service
Terrible service. 2 parcels have got lost in the post. Very annoying!! AVOID
Relay have got to be the worse courier…
Relay have got to be the worse courier company ever.. I thought Evri was bad but Relay take that title by a landslide !! I have recently opened a Vinted account and started buying and selling. 3 out of the 6 times my buyers have chosen Relay as their preferred courier I have had 3 parcels lost or as I suspect “stolen”. 50% loss is outrageous, how are they still trading? You then have to go through the process of explaining to the buyers why their parcel hasn’t arrived. Then after all that back and forth you have to wait a month to put in a claim because “it may still be delivered” that is also put on the buyer to initiate the claim. They have a lot to answer for.
Had several parcels go missing to the…
Had several parcels go missing to the point it's only jewelry that's getting "lost" everything else never gets lost but jewelry does. At this point I feel like you have thief's working for you clearly.
Absolute rubbish" driver very…
Absolute rubbish" driver very aggressive & rude!! .Very Poor experience PLS DO NOT USE!!!!!!!!!Driver behaved like a thug throwing my parcel round then looking for an altercation !! AVOID AT ALL COSTS!!
Can't be bothered to deliver properly…
First time I wasn't in so they were supposed to leave by my back door. Second time I was in but they didn't bother to ring the bell. Both times just threw my package through the gate and left it in full view of anyone walking past.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








