Rebag Anmeldelser 

I sent an item in to be sold and an extremely unhappy about it. The customer service team hasn't contacted me back after numerous emails and texts. I also calling them and repeatedly get no answer. I sent an item to them after accepting an offer on 7/28 and it was finally processed on 8/12. The funds then became available in my wallet on 9/26 but every time i try to do a bank transfer, a verification code is sent to my email but i never receive it. They have had my item for almost 2 months and i can't even withdrawal the funds. Please keep this in mind before selling anything to them.

The service was truly amazing and the bag was in great condition!

I always seem to be e-mailing REBAG with questions & sometimes need assistance as well. Carlos helped me out today & I am very appreciative. He was helpful and polite. I've never had a bad experience with customer service.

Overall, I had a positive experience. Although the process took longer than expected, my bag arrived exactly in the condition described on the website. Carlos and the other customer service representatives were excellent, very helpful, and attentive throughout the process. Very happy with my purchase!

My Last Time I Sell with Rebag
This was by far the worst selling experience I’ve ever had.
Not only does Rebag make you wait up to 60 days for your payment, but they also charge a 3% fee for ACH transfers — a payment method that is normally free.

The entire process is unnecessarily slow, frustrating, and expensive. After this experience, I will definitely think twice before selling with Rebag again.

Knas was very kind and helpful. My package was stolen through FEDEX and they were very knowledgeable and helped me get the situation straightened out.

Margo and her team are AMAZING !! They are very helpful and very knowledgeable… already bought 4 bags from them and will be buying more 😉😉

This was my first order thru Rebag and it was fantastic! I ordered a bag in “Excellent” condition and it was just that!
Even had that new leather smell and all…I was pretty skeptical when I was ordering and decided to try it out and I’m very satisfied! I will definitely be ordering another soon.
Thank you!

I reached out to Lucas (at the World Trade Center location) to help me locate an item and needed it shipped overnight. He made sure to reach out to customer service and have them make sure the item would arrive on time. He is always so kind and helpful. He sends me pictures and videos of the items I’m interested in, as well.

My 3rd purchase from you very happy beautiful bags 2 bags and one wallet no complaints thank you…

At first, I was having a hard time hearing back from the Rebag team then finally a team member named Akilah got back to me and made my customer service experience so much better. Akilah addressed my concerns and was patient with me through my frustration. Thanks so much!

Very good condition and the description matched what I got

Love the options for trade on this website!

Carlo is very helpful in answering all my questions, thank you for your time looking into my doubts.

The customer service team is super friendly and helpful, especially Piper.

Very organized and efficient website and stores.
They follow the return policy and prices are very fair.
The condition they put for the condition of the bag is totally accurate

Bag came in good condition as described. It looked better in person than the photos. I do think the photos could be improved. I only ordered it because I was able to return if the bag didn't arrive in good condition, but thankfully it ended up looking better in person. If did take a few days for the item to ship.

Accepted offer and shipped items 7/24/26. They confirmed receipt of items 8/4/26 and never received an update. I tried calling only to have the call disconnected. Reached them by email and was told they’re working on it. Finally got paid out for 1 of the items 9/24/26. Mind you it was $300 less than the original offer. They also take 3% off the offer if you cash out immediately.

And I STILL haven’t been paid on another item. Would not sell to them again. Worst experience

Great! Thanks.