Rebag Anmeldelser 

6/27/26 - dropped off 5 of my luxury bags at Santa Anita store as BUYOUT items
8/20/26 - Waited almost 2 months to have money added to my account. Money was added to my Rebag wallet but had to wait another 15 days to withdraw money to avoid 3% penalty.
9/12/26 - Initiated first bank transfer and failed
9/23/26 Still trying to cash out after multiple attempts. Had about 20+ attempts in the past 10 days and still unsuccessful. Contacted customer service via emails and phone calls multiple times and get the same scripted response. No resolution whatsoever.

This company needs to be investigated. Will not sell to Rebag again.

Customer service! The staff ar your Occulous location in the WTC are amazing. Knowledgeable and friendly.

The service was terrible. Very hard to reach anyone. The fees that they charged were too much. The item that I received was not in "excellent" condition as marketed. I sent it back and I am just dreading having to deal with them to get a refund. I have dealt with ReBag in the past, and it's now worse than ever.

Wonderful and easy experience. The back also arrived very quickly .

Great experience

Great return prcess. Great bags, just as described

Transparent evaluation of bag. Good value for money spent. Didn’t waste a lot of money on packaging.

Lightning fast shipping. Item as described. Love Rebag. Would buy again.

I’m absolutely in love with my YSL bag! The color is even more stunning in person, and the quality exceeded my expectations. It arrived on time and was exactly as described. Such a beautiful bag and a great experience with Rebag—10/10, honestly!

Extremely disappointing experience with Rebag. I would not recommend selling or consigning high-value items with them based on my experience.

I was initially given an attractive quote, which encouraged me to send them my valuable merchandise. After they received the item, instead of completing the buyout at the expected price, the process dragged on for weeks and I was eventually presented with a dramatically lower re-offer.

This feels like a bait-and-switch process: a high quote gets you to ship your merchandise, then once they have possession of it, the offer changes substantially. At that point, you have already invested considerable time and effort and your valuable item is no longer in your possession.

The buyout pricing was also among the lowest I encountered, and the payment timeline was far longer than I expected. For a luxury resale company handling expensive merchandise, I expected a much more transparent, efficient, and professional process.

Terrible experience and a complete waste of my time and energy. Based on what I experienced, I would not sell or consign with Rebag again. If you are considering sending them a high-value item, make sure you understand whether the initial quote is actually guaranteed and exactly when you will be paid before shipping anything.

I was in Las Vegas recently and almost purchased the backpack but waited. My daughter said try Rebag. I found one on line then drove to Cabazon to see it. The Backpack was in absolute perfect condition without one flaw and I purchased it on the spot. I cannot be happier and love it to death. Everything went so smooth i told my next door neighbor to go on Rebag.com and check out their wonderful selection. I was blown away with all the extra discounts I received. I just couldnt be Happier. Thank You Rebag!!!

Rebag has been holding my credit and will not deposit to my account. I’ve called customer service, I’ve emailed them and all they say is try again tomorrow. They are a rip off. DO NOT TRUST them. Go to fashionphile instead. Fast payout.

Sardea and the team at the Sawgrass Mills location are always absolutely fantastic to work with, always very responsive and proactive to let me know about in store promotions. I have purchased 4 handbags here through trading. The last piece I purchased because my funds were not able to be withdrawn after selling a few of my old bags. This is a known issue and has been ongoing for several weeks. Luckily this is just my play money, so I do not rely on it. I feel like it is deceptive to offer a pay out and then make clients jump through hoops to get money that is rightfully theirs.

Carlos was very helpful in getting back to me quickly with the answers I needed :). Thanks Carlos!

I’m very disappointed with my experience with Rebag. After sending in my designer bag, I had to wait a months to actually receive my money.

My payout was kept in processing for up to 30 business days, and even after that, there were multiple failed payout attempts. I spent weeks waiting for money that I was supposed to have received from my sale, with the process being much more complicated and time consuming than it should have been.

On top of the lengthy payout delay, Rebag charged me a 3% fee for cashing out that I asked to have refunded due to the 10+ emails I had to send them in order to get my money. They refused to refund it.I understand that processing payments can take time, but 30 business days is an excessive amount of time to have someone’s money tied up, especially when the payout then continues to fail for over a week after. The lack of a resolution on their end made the entire experience extremely frustrating.

Unfortunately, I had already sent them another bag before this issue occurred. They received and inspected/accepted my bag and I’m still waiting to hear anything and receive payment almost a month later.

If you’re considering selling through Rebag, be aware that you may be waiting MONTHS for your money and have to wait even longer if you don’t want extra added fees and your money when you were promised.

Nice & helpfull employees.

I've been a long time customer at rebag. Had the rebag plus membership also. Ordered a LV bag on the 12th of September and it's still not here. Contacted customer support numerous times and no answer back. Nothing. Canceled my membership and will NOT order from them again!

Brilliant store. Supportive helpful and friendly staff with wonderful merchandise. Note to self - take more money next time. It’s brilliant in there! Can’t wait to go again.

The whole process regarding the resale of my item no communication regarding the payment cant cash out your payment they lie this company is just over all a bad company to shop with. I will never purchase or refer any to shop with the Rebag. Nightmare.

I love the app, I love the customer service, I love my new bag!!!