Joonsoo initially mentioned that the fund payout would be processed within 30 days. However, when I followed up, Clair informed me that the timeline was actually 40 days. The link Joonsoo had provi... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This is the worst company to sell bags. They take so long, customer service is terrible. Then the payout system takes over a month if not more, once your funds are in your wallet, you still have to wa... Vis mer
Spoke with Kimoney and she was a pleasure. Fast and accurate with her response on a pending sale I had. I enjoyed our conversation and she’s a delightful asset to your team! TEAM KIMONEY!!! Have a gre... Vis mer
Shouldn’t have to pay a $50 membership fee in order to get a bag at a reasonable price.Also, the discounted price should be acceptable without any additional fees other than shipping. Makes no sense t... Vis mer
Selskapet har svart
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was expecting a certificate of…
I was expecting a certificate of authenticity with the purchase of this Gucci bag. There was none and the bag did not look real and I had nothing to prove otherwise.

Svar fra Rebag
Communicating with customer
I sent you an email saying I needed to return a bag I purchased. An email was sent to me that same day saying they would review my request and get back to me shortly. I never received a follow up email from you. I did print up a return label and sent an email asking if it was OK for me to send the item back seeing I heard heard nothing from you. I got a response from Claire talking about me selling an item. I responded back to her saying I wasn’t selling I was trying to return. I got a second email from her saying she received my offer which also was an error as I had made no offer.
Someone needs to look into who is communicating with customers as these errors left me unsettled

Svar fra Rebag
Shouldn’t have to pay a $50 membership…
Shouldn’t have to pay a $50 membership fee in order to get a bag at a reasonable price.Also, the discounted price should be acceptable without any additional fees other than shipping. Makes no sense that once I cancel my membership my credit is no longer available to me. The credit should automatically be sent whether you decide to or not utilize the site again.

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As described
As described. Arrived on time. Very happy with my purchase. Real authentic LV bag. Will buy from them again.

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Cashing out funds
Over the course of a month, I encountered a rather frustrating experience when attempting to withdraw my funds. I was unable to receive the codes sent to my email address, and previous agents repeatedly advised me to try again the following day. However, Hassia promptly contacted me and resolved the matter within an hour. Her professionalism and dedication to providing excellent customer service were evident throughout the process. I would like to express my sincere gratitude for her assistance.

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What an absolute joy
What an absolute joy. My LV bag was in excellent condition, wrapped with care. This was an excellent experience.

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Great experience
Great experience. Transparency and honesty in listing description, pricing and delivery. Thank you!

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Incredible selection at Rebag—I found…
Incredible selection at Rebag—I found the exact bag I wanted! They can be priced a bit higher than other luxury resale sites, but the low shipping fees and free return policy make it completely worth it. Highly recommend them, and a special shout out to Cleo for being an amazing SA!

Svar fra Rebag
I returned a bag in September because…
I returned a bag in September because the zipper was hard to open and close and you shorted me on my refund $98….not good business I returned it after 4 days of receiving it . Only because getting a return label took 2 days!

Svar fra Rebag
Slow Process
Slow Process, but Good Dedicated Customer Service
I ran into some frustration trying to withdraw my funds from the Rebag Wallet. I attempted the withdrawal three days in a row with no success, and even trying during their recommended payment window didn't work initially. On my fourth attempt, the transaction finally went through.
While the Rebag payment system can be slow and take some patience to get working, their customer service makes a difference. A representative named Hassia reached out directly, kindly confirmed my withdrawal, and provided good support for my additional questions. The payout process takes longer than it should, but it eventually works out, and knowing they have attentive support to back you up gives good peace of mind.

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The patent leather size 7 shoe I…
The patent leather size 7 shoe I purchased, the sizing was inaccurate.It appeared to be a size 6.Unfortunately it is a final sale. I am extremely disappointed.

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Great experience
Great experience! Bag was shipped quickly, exactly as described. Very Happy!

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Fantastic Luxury Items!
REBAG makes buying luxury goods easy! Fast Shipping and Fantastic Merchandise! A+++

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The handbag was in pristine condition…
The handbag was in pristine condition just as described. It came quickly and was very well packaged.

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Purse is gorgeous and in EXCELLENT…
Purse is gorgeous and in EXCELLENT condition. I love it and getting so many compliments

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Great service friendly knowledgeabl…
Great service friendly knowledgeable staff at The Mall at short Hill NJ . Great buy and quality

Svar fra Rebag
Justin was a perfect salesman
Justin was a perfect salesman! Helpful, knowledgeable, friendly, not pushy, and so nice that I went to him on a Saturday, bought a Louis Vuitton purse, and then went to him again three days later and bought a second LV purse!

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Exceeded my expectations
My necklace was even more beautiful in person. You could tell that it was packaged with the utmost of care. It was such a pleasure opening the box. It came faster than expected. I will definitely not hesitate ordering from Rebag again.

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I am very disappointed in the follow…
I am very disappointed in the follow up. I love my bag however there was some defects that were not described and I sent an e mail within 24 hrs of bag arrival.

Svar fra Rebag
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.