The products I get from Real Foods are always great, whether it's my regular order or something special. In recent years their delivery has improved and is now equally great.
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I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charg... Vis mer
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Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday mo... Vis mer
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I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
Kontaktopplysninger
37 Broughton Street, EH1 3JU, Edinburgh
- 0131 556 1772
- webshop@realfoods.co.uk
- realfoods.co.uk
4,5
Enestående
5k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best wholefood shop in uk
Excellent choice, brilliantly packed, fast delivery
15. august 2026
Anmeldelse skrevet uten oppfordring
Great products, great delivery!
The products I get from Real Foods are always great, whether it's my regular order or something special. In recent years their delivery has improved and is now equally great.
8. august 2026
Anmeldelse skrevet uten oppfordring
Customer Service brilliant!
I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charge was to be £14.50. I challenged this, as it was extortionate, and to their credit, someone from Real Foods rang me and said they would see what they could do. A week later I received an e mail to say the normal delivery charge would apply, and I received the ordered goods promptly after I placed my order. This sort of Customer Service is rare nowadays and needs to be celebrated. They have been assured of my continued custom, however rarely it will be.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for taking the time to leave such a thoughtful review. We're delighted we were able to find a fair solution for your delivery and that your order arrived promptly.
We know how frustrating it can be when delivery charges don't reflect the reality of your location, so we're pleased we could look into it and make things right. Providing personal customer service is something we genuinely value, and it's wonderful to hear that it made a difference to your experience.
Your kind words mean a great deal to our team, and we're very grateful for your continued support. We look forward to serving you again whenever you need us!
Superb experience
Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday morning.
It was well packed and presented.
Thank you guys and gals, I will be a return customer.
Very Best
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your wonderful feedback.
We're delighted to hear that your first experience with Real Foods was such a positive one. It's great to know your order arrived promptly, was well packed, and met your expectations.
Your kind words mean a great deal to our team, and we're especially pleased to hear that you'll be returning. We truly appreciate your support and look forward to serving you again soon.
Thank you once again for taking the time to share your experience.
Great service
Great service, well packaged and delivered on time with no damage.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your lovely feedback! We’re delighted to hear you were happy with our service, packaging, and delivery. We really appreciate your support!
Glad I found Real Foods…
I am always pleased with my orders from Real foods, just had my recent order with some fresh ginger so fresh. Keep going real foods, we need you.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with your orders and appreciate your continued support. Have a wonderful day!
Great selection of products and…
Great selection of products and environmentally friendly packaging
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you for your wonderful review!
We're so pleased to hear you enjoyed our product selection and appreciated our environmentally friendly packaging.
We're committed to offering great products while making more sustainable choices wherever we can.
We truly appreciate your support and look forward to serving you again!
Always quick and easy to order
Always quick and easy to order, well presented.
I’d recommend to anyone
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you for your wonderful review!
We're delighted to hear that you find ordering quick and easy, and that you're pleased with how everything is presented.
Your recommendation means a great deal to us, and we truly appreciate your support.
We look forward to serving you again soon!
Great store
Always helpful staff, always delivered timely, if anything not available options are given. Good quality items - have been using for several years now
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you for your kind review and for being a loyal customer over the years.
We're so pleased to hear that our team has been consistently helpful, deliveries have been reliable, and that you've been happy with the quality of our products.
We always aim to offer suitable alternatives whenever an item is unavailable, so it's great to know that's been appreciated.
Your continued support means a great deal to us, and we look forward to serving you for many more years to come!
Terrible delays to order
Terrible delays to order, ended up paying as much in postage as supplies!
Never again!
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
We're sorry to hear about your experience and understand how frustrating delays can be.
We always aim to dispatch orders as quickly as possible, and we're disappointed that we didn't meet your expectations this time.
We'd appreciate the opportunity to look into what happened and see if there's anything we can do to make things right.
Please get in touch with us directly with your order details. Thank you for your feedback—it helps us improve.
Real Good Service from Real Foods
It was easy to find things I wanted on the website and then to complete the order. Real Foods kept me updated as they waited for stock of one item and then during the shipping process and then voila! the order had arrived before I knew it. Everything was well packed to avoid damage to anything and I was very happy!
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your wonderful review!
We're delighted to hear that you found our website easy to use and that you were happy with the communication throughout your order.
We always aim to keep our customers informed, especially when we're waiting for stock, so it's great to know you appreciated the updates.
We're also pleased your order arrived quickly and that everything was packed securely.
Thank you for choosing Real Foods. We look forward to serving you again soon!
Great range of foods snd reliably good…
Great range of foods and reliably good service
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you for your wonderful review!
We're so pleased to hear you enjoy our wide range of food and that you've consistently experienced great service.
We really appreciate your support and look forward to welcoming you back again soon!
First class customer service 10/10
First class customer service 10/10
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your fantastic review!
We're delighted to hear you had a first-class experience with our customer service. Your kind words and 10/10 rating mean a great deal to our team.
We really appreciate your support and look forward to serving you again soon!
Great shop
Great shop, fantastic products and quick delivery. We have been buying from Real Foods for a few years and have never had any issues.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your wonderful review!
We're delighted to hear you've been shopping with Real Foods for several years and that you've consistently had a great experience with our products and delivery.
Your continued support means a great deal to us, and we look forward to serving you for many more years to come.
Thanks again for taking the time to share your feedback!
They're the best
They're the best. Have been with them for years and often recommend them to friends and clients. Fresh produce, reasonably priced, good stock, friendly and prompt service. Thank you.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your wonderful review and for your continued support over the years.
It means a lot to us that you not only choose to shop with us but also recommend us to your friends and clients.
We're delighted to hear you enjoy our fresh produce, fair prices, and friendly service.
We truly appreciate your kind words and look forward to serving you for many more years to come!
Support independent retailers, not big corporations!
Great service, very competitive prices, and fast delivery. What's not to like? Highly recommend.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your fantastic review and for supporting independent retailers—it really does make a difference.
We're thrilled to hear you were happy with our service, competitive prices, and fast delivery.
Your recommendation means a great deal to our team, and we look forward to serving you again soon!
Reliable company
The website is extensive with products you don’t see elsewhere as well as familiar items. The communication is good not repetitive or overwhelming & delivery is prompt. The regular bulk items I buy are exceptional value.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you so much for your wonderful review!
We're delighted to hear you've enjoyed both our unique product range and the great value of our regular bulk items. It's also fantastic to know our communication strikes the right balance and that your orders arrive promptly.
We really appreciate your support and look forward to serving you again soon!
bigger discounts
I like the fact that I get bigger discounts per kg the more I buy. Also the service was quick, with delivery just a couple of date
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you for your fantastic review!
We're delighted to hear you enjoyed our bulk discount pricing and found great value in buying more. It's also wonderful to know your order arrived quickly.
We really appreciate your support and look forward to serving you again soon!
Real Foods
Excellent range of goods quick delivery well packaged
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you very much for your kind feedback — we’re delighted to hear you’re happy with our range, delivery, and packaging, and we really appreciate your support.
Good produce
Good produce, delivered on time and fair prices for the quality of the food. Only criticism is packaging is weak; one bag of flour burst at the bottom of the box. The box was very heavy and the deliverer had problems getting it over the doorstep. We had to push it over the laminate floor into the kitchen to unwrap as my husband and I could not carry it. Could the goods be packed in two smaller boxes?
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Real Foods
Thank you very much for your lovely feedback — we really appreciate it and will happily pass your helpful comments on to our packing team for consideration.
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