Rawlings Opticians & Hearing Care Anmeldelser 

1 651
•
TrustScore 5 av 5

4,9

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Se hva andre synes

Vurdert til 5 av 5 stjerner

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Vis mer

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Vurdert til 5 av 5 stjerner

I visited Rawlings Opticians and Hearing Care on 9th September for a follow-up on my hearing aid. I received wonderful service as always from Mike he's professional, welcoming, pleasant, and gives... Vis mer

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Vurdert til 5 av 5 stjerner

My first visit to Rawlings, wish I had made the change-over years ago! Very efficient and friendly - Kim my optician made me feel at ease and didn't rush my appointment at all. No pressure to purcha... Vis mer

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Vurdert til 5 av 5 stjerner

Very thorough and caring eye tests at Bookham. The subsequent discussion re the new glasses that I required was also very thorough and helpful. There was no hard selling or if you buy today you g... Vis mer

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Informasjon om virksomheten

  1. Brillegrossist
  2. Audiolog
  3. Høreapparatbutikk
  4. Optometrist

Skrevet av virksomheten

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 651)

482 anmeldelser i de siste 12 månedene

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Vurdert til 2 av 5 stjerner

I have to say I am disappointed in the…

I have to say I am disappointed in the hearing aids , which I paid a lot of money for. Going back in time, I have always had problems with the left ear tip staying in the ear. Then,when I had a re-check I had to have the the aids boosted and was given new Widex ear-tips which were bigger and have also continually come out of my ears. My last visit was to have new moulded ear fittings for my ears and when they came, Bill could not fit the inserts into them and said that they would have to be sent back. I still have no date for this or appointment arranged. On top of this, my existing right hearing isn't charging and Bill stated that it was still under guarantee and would have to be sent back . No appointment was suggested or made for this. In the past I have made comment to Ryan, I think, that I can't bend the hearing aid tubing to be more discrete and I have not been able to resolve this.
Having said all this, I have found Bill and Ryan and the lady who did the ear syringing punctual, very courteous but not always proactive in helping to set up future appointments as necessary. Also the staff on the front desk are always very pleasant and helpful.

24. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Sorry to hear this feedback Mike, this is not the customer experience we would hope for. If you could email some details to info@rawlingsopticians.co.uk we can look into this and get some resolution.

Vurdert til 3 av 5 stjerner

They only have on hearing specialist…

They only have on hearing specialist over 5 shops so I have to wait 2 weeks to get and appointment with him with only one hearing aid working helpful offering other areas to get an appointment but to far away from me to travel

13. juli 2026
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Svar fra Rawlings Opticians & Hearing Care

I'm so sorry to hear this was the case. We would always try to ensure we can get appointments that suit our customers. If you could email the details to info@rawlingsopticians.co.uk we can look into this for you.

Vurdert til 5 av 5 stjerner

Wax Removal at very short notice!

Suffering from severe earache, I was able to book an appointment at extreme short notice for wax removal. The lady who helped me was lovely to my daughter and I, and my daughter said she actually found it very interesting! Thanks so much. NW, Stockbridge, 11/07/2026

11. juli 2026
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Svar fra Rawlings Opticians & Hearing Care

So pleased we could help with a quick turnaround Nick! Hope it has helped with the earache.

Vurdert til 5 av 5 stjerner

Very efficient friendly service

Very efficient friendly service. Explained all about the ear waxing and suggested that I book a hearing test that I have done

10. juli 2026
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Svar fra Rawlings Opticians & Hearing Care

Great to hear, thank you Kevin!

Vurdert til 5 av 5 stjerner

Rawlings Opticians 5 Star Service…

I recently visited Rawlings Opticians in Banstead and was thoroughly impressed by the level of care and professionalism throughout my appointment. Their eye test service for contact lenses was incredibly thorough, and everything was explained clearly, making the whole process feel easy and reassuring.

I also explored their range of sunglasses with bifocal lenses, and the team took great care to help me find the right fit and style. The personal attention they give really sets them apart — nothing ever feels rushed, and you can tell they genuinely want the best for their customers.

Overall, an excellent service from start to finish. I would highly recommend Rawlings Opticians Banstead for anyone looking for expert eye care with a truly personal touch. (Elke)

28. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Thank you so much for your wonderful feedback about your visit to our Banstead branch Elke! This was lovely to read because it is exactly the customer experience we try to provide. Really appreciated.

Vurdert til 5 av 5 stjerner

Professional and friendly

The friendly optician put me at my ease. She was very thorough checking my eye and referred me to the hospital. Within just 2 days I had an appointment with them.
I am always very impressed by the service provided by all the staff at Rawlings

30. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Glad we could help Ian, and thank you so much for the feedback and 5-stars!

Vurdert til 5 av 5 stjerner

Efficient service

Efficient service, prompt and courteous.
Hearing Plan is good value.

26. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Thank you so much! Really appreciate the 5-stars.

Vurdert til 5 av 5 stjerner

We always use Rawlings Winchester

We have been customers at Rawlings Winchester for over a decade . Both my wife and I are on their monthly plan which gives us significant discounts on frames and lenses (and image insurance) and includes a thorough annual eye test. But it's not really the savings that keep us coming back, or the wide range of glasses that they offer; rather, it's the excellent personalised service that they consistently deliver, and the patience and professionalism of the team that makes Rawlings our only choice for eye tests and glasses.

4. juli 2026
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Svar fra Rawlings Opticians & Hearing Care

What a wonderful review thank you so much Simon! This is such wonderful feedback to read, especially from such loyal customers like you and your wife.

Vurdert til 5 av 5 stjerner

Rawlings Opticians and Hearing Care…

Rawlings Opticians and Hearing Care Croydon were very helpful when my sunglasses needed a new piece that had got lost from one of the side arms. They ordered in two new pieces and stuck them on with glue to ensure the same thing didn't happen again. I am very pleased with the result.

3. juli 2026
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Svar fra Rawlings Opticians & Hearing Care

Glad we could help Deirdre! Thank you for taking the time to leave your kind feedback.

Vurdert til 5 av 5 stjerner

When I needed it

When I needed it, Rawlings gave me immediate appointments, careful, professional attention, analysed the problem, sent me first to my GP, then to the specialists for remedial work on my cataracts. Excellent support.

30. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Thank you so much for your kind review! Really appreciate the 5-stars.

Vurdert til 5 av 5 stjerner

Macular Hole discovered

Had a full eye examination, and a Macular hole was discovered. Rawlings referred me to Moorfields (at St. Georges). Moorfields acted quickly and I had the necessary surgery. Thank you Rawlings, Peter A.

14. april 2026
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Svar fra Rawlings Opticians & Hearing Care

So pleased we could help with everything Peter and wish you the best for ongoing treatment! Thank you for the 5-stars.

Vurdert til 5 av 5 stjerner

Recently attended a hearing test

Recently attended a hearing test, chose Rawlings as they had been excellent for my eye test and glasses earlier in the year. Thorough ear test and free. Service was very quick and staff very obliging. Audiologist (Ryan) excellent.

18. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Thank you so much for your kind feedback Maria! So pleased you chose us for your audiology needs as well as your optical needs. Really appreciate the 5-stars as well.

Vurdert til 5 av 5 stjerner

A real eye opener!

A brilliant local optician with exceptional service and a great range of frames. Staff are always so patient, kind, and helpful and the overall care we receive is consistently excellent. A trustworthy, family-friendly optician offering cutting-edge eye-care and screening, highly recommend!

29. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Thank you, this is a wonderful review! Very much appreciated and we really appreciate you choosing Rawlings.

Vurdert til 5 av 5 stjerner

My most recent visit to Rawlings in…

My most recent visit to Rawlings in Winchester was very helpful. I've always found everyone at the branch to be welcoming and friendly. This visit was no exception. Thank you. Especially for fitting me in with little notice.

24. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

No problem Tessa, we will always accommodate if possible! Thank you for choosing Rawlings and leaving us 5-stars.

Vurdert til 3 av 5 stjerner

Tell your staff, Rawlings, when you change passwords staff need!

It was very good except that the poor optometrist had just been off with an injury for 3 weeks and was denied entry to their computer for doing a field of vision test, she thought because the password had been updated. She could not find anyone to tell her the correct password so, having struggled in through one heatwave I have a return visit probably in another!

24. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Please accept our apologies for this Chris. This is not something that should be happening and we will look into it to ensure it doesn't happen again. Sometimes there are IT issues but we accept it shouldn't interfere with the patient experience.

Vurdert til 5 av 5 stjerner

The staff at Alresford are always…

The staff at Alresford are always really friendly and helpful. My optician Meti (Mohammed) was really lovely and explained the results of the scan, and what it showed on the screen. He was a breath of fresh air. I didn’t need different lenses so I was not helped by Phil this time, but he is also really friendly and always remembers me each year!

25. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Thank you Christine! Lovely feedback for the team at Alresford, much appreciated.

Vurdert til 5 av 5 stjerner

Highly professional and friendly…

Highly professional and friendly service at a fantastic local business. Highly recommended.

24. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Thank you for the recommendation Martin! Really appreciate your kind feedback on our Purley team.

Vurdert til 5 av 5 stjerner

Highly professional

Highly professional, knowledgable and customer-centric staff. Good range of frames and lots of support finding ones that suit you.

20. juni 2026
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Svar fra Rawlings Opticians & Hearing Care

Lovely feedback, thank you so much! And thank you for choosing Rawlings in Banstead.

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