Logan Baker guided me through my first refinance experience with knowledge and patience. I filled out the online application with very little expectations and Logan called me the next morning to talk... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I asked AI the best company to apply for refinance & RateGenius came up. Working with them made the process easier then expected. I will refer others to them. Thanks again for all your hard work i... Vis mer
Overall experience was quick and great, Crystal did a great jobs making sure I understood everything and answered any concerns I had. She also kept me updated on the process so I wasn't concerned on i... Vis mer
My vehicle was financed through Westlake Financial. I thought this was decent company. I normally like to get ahead and stay ahead on my loan payments. I had a deal that built interest daily. The inte... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
Kontaktopplysninger
9300 United Drive, Suite 180, 78758, Austin, USA
- 866-728-3436 Ext: 411
- service@rategenius.com
- rategenius.com
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Justin Rodriguez is not only…
Justin Rodriguez is not only unprofessional but very rude. He is not forthcoming and will not admit when he makes mistakes in handling customer’s payoffs. If not for Kevin’s professionalism I would not do business with this company. Justin deserves to work somewhere else.
Matt was awesome to work with
Matt was awesome to work with. The process was quick and simple. I would recommend RateGenius again and again!
Matt was amazing and was with us the…
Matt was amazing and was with us the whole step of the way, he kept in touch with me until everything was finalized! So beyond grateful
Amber feldman
Amber Feldman helped me so much and was so helpful. Very good at her job. Even sounded cute on the phone and I got nosey and facebooked her and she’s a hottie lol. But married unfortunately. But that’s wifey material and I could just tell over the phone. But she was amazing turned my last two days of trouble and fixed it all in 10 mins. She was such a help and brought my blood pressure down. They did really good tho besides the gap and the mechanical coverage that I did not like. My rate went from 16 % from one main to 6%. To wright part. They just added 4500 to my loan with that gap and mechanical and I wasn’t feeling that. So she got rid of it Maher did and got my full return back for both. My truck is a 2017 and is valued worth more then what I owe so gap I don’t need. And mechanical was 3300 for 24,000 miles and I’ll take my chances with that. I wasn’t happy with the 24000 miles for that amount of money. Truck is valued at 19.5k and I originally owed 18,400. And now it’s at almost 24,000. But she fixed that. So if it’s totaled my insurance will cover it. I drive a lot so 24,000 ain’t nothing. Thanks amber
Increase of principle balance by $1750…
Increase of principle balance by $1750 was not made clear or evident. Melinda was always in a rush and while it's my own fault for not slowing her down, this was a deceptive transaction in my eyes. Never again and would never recommend.
The whole experience was so easy and…
The whole experience was so easy and nearly effortless. The agents were extremely friendly, helpful and took the time to explain everything and answer all my questions
Thank you so much great job
Thank you so much great job
My vehicle was financed through…
My vehicle was financed through Westlake Financial. I thought this was decent company. I normally like to get ahead and stay ahead on my loan payments. I had a deal that built interest daily. The interest caught up with me and I started to fall behind. I decided to take my business to AUTOPAY/ RATE GENIUS. I've tried to refinance through this company before and was not successful. With nothing to lose, I gave them a 3rd try. I lowered my payment by almost half. Mrs. Rodriguez was an angel throughout the process. Thank you Thank you AUTOPAY/ RATE GENIUS!!!
It was quick professional and friendly…
It was quick professional and friendly service. The process was smooth and easy.
It was quick and pretty easy
It was quick and pretty easy, they got my finance rate cut by half
My experience was wonderful
My experience was wonderful. I was updated through the whole process. My agent Avery was amazing. She was helpful and patient. She’s the best, and thank you again.
Travis and the rate genius team were a…
Travis and the rate genius team were a pleasure to work with in refinancing my auto loan!
Jason was great!
The customer service was on point, they were very clear with their communications and what the process was going to be like. My payments were lowered way more than I originally thought I was able to, and I've been beaming ever since getting the good news.
Overall experience was quick and great
Overall experience was quick and great, Crystal did a great jobs making sure I understood everything and answered any concerns I had. She also kept me updated on the process so I wasn't concerned on if things were moving along. Thank you so much Crystal
Just wanna say Mark was very…
Huge thanks to Mark for helping me refinance my car . He was very helpful and kind and communicated everything very well through the whole process. Definitely recommend
Catherine was a delight.
Detailed
Detailed, efficient and thorough. The process was painless,highly recommend this group.
Seth was awesome to work with on…
Seth was awesome to work with on refinancing my car loan.
I had a great experience with Tawnie
I had a great experience with Tawnie! She was helpful and explained things well. It was a pleasure working with her.
Very patient
Very patient, polite, and easy to work with .
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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