Logan Baker guided me through my first refinance experience with knowledge and patience. I filled out the online application with very little expectations and Logan called me the next morning to talk... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I asked AI the best company to apply for refinance & RateGenius came up. Working with them made the process easier then expected. I will refer others to them. Thanks again for all your hard work i... Vis mer
Overall experience was quick and great, Crystal did a great jobs making sure I understood everything and answered any concerns I had. She also kept me updated on the process so I wasn't concerned on i... Vis mer
Rebecca Miller is the best representative I've had with any type of financial experience. She is professional, helpful and very knowledgeable. I very much respect her patience as I was stressed when I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
Kontaktopplysninger
9300 United Drive, Suite 180, 78758, Austin, USA
- 866-728-3436 Ext: 411
- service@rategenius.com
- rategenius.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely amazing great people to work…
Absolutely amazing great people to work with Patrick helped me every step of the way. Any questions I had. He answered no problem. This service is A1. They get the job done. If you need financing they are the ones to get it done for you.!!!!
My representative
My representative, Rebecca, was amazing! Super kind, patient and knowledgeable. She help me every step of the way and kept me in the loop at real times. For the first time, it wasn’t “painful” going through a financial process. I was very pleased with the whole process and having Rebecca there to support.
Tawnie was great to work with and made…
Tawnie was great to work with and made everything super fast and efficient! Thank you!!!
Jason was amazing customer service
Jason was amazing customer service. Kept us in the loop was always available. Very happy got to deal with an amazing person to make a easy transition.
Solomon Hunpatin is an excellent loan…
Solomon Hunpatin is an excellent loan specialist! He was always available for my questions and concerns. He kept me well informed throughout the loan process. Excellent customer service!
Rate Genius makes refinancing as easy as possible.
Working with Rate Genius and more specifically working with Jelani Howell was a pleasure. He listened to what I was looking for and made me feel like an individual rather than a number. He was quick to always call me back or respond to me through text and was always able to answer my questions and keep me updated as to where we were in the process of getting refinanced. I highly recommend Rate Genius and Jelani for making refinancing as easy as possible.
Professional rep
My rep was very professional and worked with me patiently even though I wasn't as prepared with documents as I should have been.
Easy loan process
I was fortunate to have my application put in the hands of Alex Obenland. From the very beginning he guided me step by step through the process. He asked for the paperwork needed, and he was off and running. He worked tirelessly and endlessly to make sure I didn't have to. Thanks Rate genius for making some things simple again.
Amazing Service and even better Loan Specialist
Graham went beyond the customer service I have ever experienced. Graham was patient with me during this whole process. He took the time to make sure I understood the documents I was signing. Graham was understanding when it came to questions I had and took the time to answer them. If anyone ever gets lucky enough to work with him you will not be disappointed.
The process was not overwhelming and fairly quick especially working with someone as dedicated to the customer as Graham. The experience in a whole has been great thus far! Thank you for all your help Graham. You are a great Loan Specialist!!
Made it pretty smooth
Made it pretty smooth. Handled it good
Dimitri was very helpful when I was…
Dimitri was very helpful when I was refinancing my jeep. 10/10 communication
They help me lower my payment as much…
They help me lower my payment as much as they could.
Process extremely stress-free
Process extremely stress-free, agent was transparent and answered all of my concerns and stayed in contact with me from the beginning process to the end. They have a new system in place that makes signing for wet signatures easier without having to go out and get a notary and mailing documents back. Very pleased with the level of service provided by Jacob who was my agent during my refinance process.
She's Simply the best!
Carene was absolutely the best! She is the epitome of customer service. I feel like she was really looking out for me. Even on days when I was super busy and aggravated and I failed to have patience Carene was calm,understanding, supportive, helpful, and so professional. I would not want to deal with any other person she made everything so easy for me. She deserves a raise. Carene it was a pleasure you're a doll thank you for all you do. I wish nothing but good things for you.
The experience with Rategenius …
The experience with Rategenius establishing a refinanced loan was very straight forward and relatively simple to accomplish. The process went as smooth as it possibly could and great on the two way communications. I would highly recommend them for this service.
Daniel was amazing he kept everything…
Daniel was amazing he kept everything rolling
A warning to potential customers
Patrick did his job. He was professional, informative, and competent. As far as the company goes here is a warning to potential customers. My wife and I have excellent credit together. We clicked on the offer of $315.00 a month for 84 months but we were offered $388.00 a month for 72 months. Take it or leave it. Bait and switch without the pressure.
Logan was great at walking me through…
Logan was great at walking me through everything, made it easy considering I am not very good with online things.
Customer service was phenomenal
Customer service was phenomenal. Nikole was awesome!

Svar fra Rategenius
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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