Purrform Anmeldelser 

My (now elderly) cat has been eating raw food for at least three years now. I discovered Purrform when I was looking for raw without bone because apparently the bone can lead to constipation in older cats. I was desperate because I didn't want to go back to 'regular' cat food which had the opposite effect and in long haired cats that's not nice! So I was delighted to discover Purrform's complementary range and my chap loves chicken with heart and that enables him to take all his medication successfully and without stress. He does however like a bit of variety so I also feed him some fresh, steamed food and between the two he's a happy, relaxed relatively healthy nearly 19 year old! Thank you for your part in that Purrform!

Regular purchaser of purrform rabbit with bone for cat who loves it. Here’s what I think, it’s a bit more expensive than on the shelf products, but more cost effective when you see the amount of waste you get from store bought to purrform. It works out cheaper because of the less amount of waste, it has no additive at all just pure meat. Less smell from poop, less smell when they fart! I do keep other food as well because my cat does get fed up eating it just like we do eating the same food everyday. I buy 10 tubs at a time and store in the freezer, I portion one tub at a time into three whilst it’s still frozen, then the third portion I cut into quarters and store them in the fridge in little tubs you can buy for bits of cucumber or tomato. My cat has one tub or quarter as a meal and may or may not eat the third of a tub a day. So, to recap, one tub equals 3 days of food.

My cats / kittens adore purrform (particularly the rabbit) and after many years of trying to work out what was wrong it cured one of my baby’s IBS.

We’ve been ordering for 5 years now with no issues.

Nice, firm poops with little to no smell.

Great service , super delivery

The cat LOVES the food. The delivery is always on time and the company is very informative and supportive for a first time user of this product.

My cats thrive on this food and I know there are no unpleasant additives in it that exist in processed cat food. The customer service is also excellent. Couldn't recommend enough.

Our Bengal cat has been on a mix of raw and wet food since a kitten. He always does better on raw (stools, weight management etc) but was very very fussy and would turn his nose up to food we put down on a regular basis. He has suffered with a couple of bouts of no eating at all, one that resulted in hospitalisation. We have tried all sorts, money no object to try to find quality food that he likes. We recently tried him on 5 day fresh raw food from Purrform and it's been unbelievable to see the difference. He is dead keen, eating more than he ever has (even through the recent heatwave) and is putting weight on nicely. He has loads of energy and there is no waste as he licks every bowl clean.

Our Siamese developed a condition that even RVC hospital (we are talking eye watering costs, too) was unable to diagnose. IBS was just a “side effect”. We tried every cat food under the sun, dry and wet, dietary and not, processed, steamed, every flavour… No dice. The cat would either refuse or eat and vomit, continuing to lose weight and getting increasingly dehydrated. To the point that RVC vets suggesting that maybe putting him down was a better option. Then out local cattery (huge thank you!!!) recommended this raw food. It’s been over a year now. Our cat is pretty much back to normal and back to his normal weight. His stomach is still sensitive but it’s an issue if he does a runner outside and eats something that he shouldn’t… That’s product. Service - we are 30 min outside of St Albans, so collection is easy. We only had an issue once, when they packed wrong flavour (and we did not check). Once realised, they replaced it immediately, no questions asked. Our only wish is that they stay this way. Too many “small independent” businesses go down river, quality and service, when the original brains behind them step back or cash out - or when they, chasing your pound, try to scale up too fast.

Great company, high quality, highly digestible food. Always reliable with ordering and delivery and always helpful when you contact them. I have used them now for over 6 years, my four Maine Coons thrive on this food. Never any upset tummies and rarely need trips to the vets except annual booster.

As always a quality premium product. My go to for my 4 cats

After some research by a friend, she recommended Purrform for our new kittens. She wasn’t wrong. As a cat food, there’s no odour and the litter box doesn’t smell. It’s brilliant. Recently had to try a different raw food as I’d ordered Purrform for the wrong day and we ran out. The new food was so disappointing and the cats disliked the change! This other raw food didn’t have a good consistency and you could 100% smell the difference in the litter box!
Purrform is a great food. The only downside is having to mail order as it’s not stocked locally. I’d even travel a bit to buy this, but our nearest stockist is about 50 miles away and it would melt by the time I’m home!

Prompt and efficient service from this company, with great products too. Thank you.

Great quick delivery food quality excellent my cats love it never any waste and although it seems expensive you don't have to give out a lot to fill them up
All round excellent service
happy cats happy costumer

I’ve been using Purrform for a couple of years now, my cats love it, their coats are healthier and their 💩 is less stinky. Never had a problem with delivery and always arrives very well insulated ready to go straight in the freezer. I do wish there was a more eco friendly packaging but I don’t know what a suitable option would be. We are at least able to pop the plastic tubs in our recycle.

We were introduced to Purrform by the breeder we bought "Teddy” our Exotic Shorthair from. She said, "don't go anywhere else - nothing competes" and yep, she was right! We "had" to use an alternative once due to running out of Purrform stock and Teddy turned his nose up in disgust (which is a tough call, as he doesn't have much of a nose). So, we don't deviate - we "stay put with Purrform". Special mention to Sam, who I've always dealt with and is a complete delight; great, uplifting customer service.

Customer service is great, always happy to help with any questions and concerns. I have a pedigree cat who absolutely loves the raw mix of rabbit! Easy access to pick up, staff are always welcoming. You have yourself a loyal customer here. A special thanks to Sam at Purrform you really are the face of the company for me.

I’ve been a customer with Purrform for over a year now, after researching the benefits of raw food for my cat who has IBD. My savannah was very poorly and I nearly lost him but thanks to Purrform’s products my furbaby is healthier than ever and hasn’t had a flare up since. He literally licks the plate clean. The customer service has always been amazing, especially Sam who is always happy to help with my orders. Thank you Purrform for helping me keep my furbaby happy and healthy!

Purrform is great quality raw meat, raw feeding is so healthy and there is much choice given. It would be not easy to feed my Siberian cat such a healthy varied diet if Purrform did not exist. I have contacted the company twice and today Sam solved an issue, as well as giving me some helpful advice. Thank you for all of your help :)

Unjust Treatment & Ongoing Misrepresentation – Extremely Distressing

I’ve been a loyal Purrform customer for nearly two years, spending close to £3,000 on food for my seven cats. While the product quality is good, my experience with customer service has been deeply upsetting.

In a previous order, I received the wrong meat (venison instead of quail). Though Purrform admitted the mistake and re-sent the correct food, I was asked to return the frozen items via DPD. I was told to leave them outside unattended—but no collection happened, the food spoiled, and I had to dispose of it. This is now being held against me, unfairly.

In a recent order, two non-food items—a serving dish and spoon bundle—were missing. Rather than offering support, I was met with disbelief. I searched through my waste, took photos and videos of all packaging, and emailed it all to your representative, Sam. I provided real proof. Yet, instead of acknowledging this, Purrform continues to publicly misrepresent the situation and blame me, the customer.

Let me be clear: this is not hearsay. This is a fully documented incident. If your team could send me a completely wrong frozen order worth nearly £300, how can you now claim that those same workers couldn’t possibly have missed a £28 spoon and dish bundle? What logic is being used here?

I gave you photographic evidence that the items were missing. You gave me no evidence at all to prove they were packed—just vague statements and internal assumptions. And despite all of this, as a vulnerable person with mental health struggles, I still tried to remain patient and loyal to your company.

Yet instead of resolving this respectfully, you blocked me from buying food directly for my cats. Can anyone honestly justify that response?

This treatment is not only unfair—it is damaging. I sincerely hope Purrform reflects on how it treats customers who are just asking to be heard and respected.

Cat devoured the trial pack which arrived on time via DPD. Placed bulk order which was despatched Thursday but did not arrive the next day as DPD had a delay. Items finally arrived Friday at 5pm not cool to the touch. Because I have not taken photos Purrform are refusing to send a replacement or refund the money paid as they state there terms do say delivery could take 48 hours. They have in my opinion little interest in customer retention or customer value and my recommendation is NOT to order from them.