CANINE PRIME IS AMAIZING - MY WESTIE DOG, FEMALE, 4,5 MONTHS OLD ADORE THE PRODUCT AND SHE IS AMAIZING ACTIVE GIRL ! I GIVE HER ONLY 1/2 CUP EVERY DAY AND I WILL INCREASE THE DOSE AFTER 8 MONTHS.... Vis mer
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Most of the questions I have put to the company have been answered. The delivery is on time. The product seems to be good, although one wouldn't know if all those ingredients are actually in the powde... Vis mer
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The customer service team were so helpful when I explained my situation that I didn’t want to be on a subscription as I don’t have the dog living permanently with me. The dog absolutely loves canine p... Vis mer
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This supplement is great just sprinkle a little over their food to start with and hay presto for me any way, well my furry friend, no more grass eating and it makes his fur so soft and shiny, he is o... Vis mer
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We're focused on developing scientifically backed products designed to improve the health and lives of pets. That's why we work to provide the most advanced naturally powered nutrition products on the market.
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Sheffield Technology Parks, Cooper Buildings, Arundel Street, Sheffield S1 2NS, S1 2NS, Sheffield, Storbritannia
- 0800 041 8902
- trustpilot@yourpetnutrition.com
- yourpetnutrition.com
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CANINE PRIME IS AMAIZING
CANINE PRIME IS AMAIZING - MY WESTIE DOG, FEMALE, 4,5 MONTHS OLD ADORE THE PRODUCT AND SHE IS AMAIZING ACTIVE GIRL !
I GIVE HER ONLY 1/2 CUP EVERY DAY AND I WILL INCREASE THE DOSE AFTER 8 MONTHS.
I DONATED A BOX TO A FRIEND WHO HAS A FRENCH BULLDOG WITH CANCER.
ONE OF THE SWELLS DISAPPEARED AFTER A WEEK, AND THE OTHER REDUCED! INCREDIBLE !!!
I HIGHLY RECOMMEND !!!
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Hi Rosu,
Thank you so much for your wonderful review! We’re delighted to hear your Westie is enjoying Canine Prime and thriving.
It’s incredibly kind of you to share some with your friend too. 💛
Most of the questions I have put to the…
Most of the questions I have put to the company have been answered. The delivery is on time. The product seems to be good, although one wouldn't know if all those ingredients are actually in the powder. A slight irritation is that one is not warned enough in advance that ones account is going to be debited with ones next order, so a suggestion is not to sign up for the subscription?
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Hello there!
Thank you so much for taking the time to share your feedback with us. We’re pleased to hear that most of your questions have been answered, your deliveries have been arriving on time, and that you’re happy with the product so far.
We also really appreciate your feedback regarding the subscription notifications. We understand how important it is to have sufficient notice before a payment is taken, and we’ll make sure to pass your suggestion on to our management team for review.
Thank you again for your honest feedback—it’s genuinely appreciated and helps us improve our service.
-AIleen, YPN
Enjoys food container the vitamin powderr
Well, my dog who is a fussy eater must like the taste of the vitamin powder as she eats her food immediately and is seeming more alert despite the heat.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your lovely review! We’re thrilled to hear that your fussy eater is enjoying the vitamin powder and that you’re seeing such a positive difference. We really appreciate you sharing your experience and your support!
-Aileen, YPN
Excellent customer service
Excellent customer service. Thank you. Haven't tried the product on the dog yet, but hopefully that'll be good too.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your kind review! We’re delighted to hear you were happy with our customer service. We hope your dog enjoys the product too, and we really appreciate your support! 🐾
-Aileen, YPN
Great customer services
The customer service team were so helpful when I explained my situation that I didn’t want to be on a subscription as I don’t have the dog living permanently with me. The dog absolutely loves canine prime and I hope over time it will benefit him. Wonderful company to deal with
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your lovely review! We’re delighted to hear that our customer service team could help, and that your dog enjoys Canine Prime. We really appreciate your kind words and support! 🐾💚
-Aileen YPN
Pet Nutrition
I can see a real differing my dogs movement. Less stiff. Enjoying a run about again.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your wonderful review! We’re thrilled to hear that you’re seeing a real difference in your dog’s movement and that they’re enjoying their runs again. Thank you for choosing us! 🐾🧡
-Aileen, YPN
Bentley
Haven’t noticed much improvement yet. My dog still limps with his right back leg. Fingers crossed that it improves with time.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you for sharing your experience. 🧡 We’re sorry to hear you haven’t noticed much improvement yet, but we really appreciate you giving Canine Prime a try. Some dogs may take a little more time to see the benefits, so consistency is key. We hope Bentley continues to improve with time. 🐾
-Aileen, YPN
My dogs coats are beautiful shiny and…
My dogs coats are beautiful shiny and their gut health has improved. Quite expensive but well worth it if you can afford it, my way of thinking is less issues less vet bills
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your wonderful review! 🧡 We’re delighted to hear that your dogs’ coats are looking beautiful and shiny, and that you’ve noticed an improvement in their gut health. We really appreciate your support and kind words!
-Aileen, YPN
Canine prime is a miracle food…
Canine prime is a miracle food supplement if i did not start my Charlie on it 4yrs ago we would have lost him but the difference in him now is amazing we also have him on flexi protect for his joints we can't recommend it enough we tell everyone the amazing benefits of it all and our Charlie is 14yrs old and he loves it thank you canine prime for giving us more time with our boy
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your wonderful feedback. ❤️ It means the world to us to hear that Canine Prime and Flexi Protect have made such a positive difference for Charlie.
We're so happy you've had more precious years with your boy, and thank you for recommending us to others. Please give Charlie a big cuddle from all of us! 🐾
-Aileen, YPN
They charged me three (3) times for one…
They charged me three (3) times for one order and then sent me products I didn´t order, and I never received the product I ordered. After giving feedback about how it all went, they refunded for one product but still charged me almost 90£ for wrong items I didn´t order. On top of this, they started charging me for a monthly order which I also didn´t make!
All corresponding stopped from their side. No apologies nor explanations nor refunds.
Never order anything from this supplier!!!
25. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Update – 31 July
Thank you, Sari, for giving us the opportunity to resolve this for you.
We've now processed the outstanding refund. As mentioned, it should be back in your account within 5–7 business days.
In the meantime, please let me know if there is anything else I can assist you with.
--------
Hi Sari,
Thank you for taking the time to leave your feedback. We're genuinely sorry that your experience left you feeling frustrated, as that is never the experience we want our customers to have.
After carefully reviewing your account, we'd like to clarify what happened.
When your first order was placed on June 25, the checkout included a monthly subscription for 1 tub of Canine Prime, which you selected during the purchase.
As a result, a renewal order was automatically created in July. The additional offers included with your original purchase was also selected by you during checkout.
We have the original order records and proof of purchase confirming these selections.
As soon as you contacted us regarding the renewal, we reviewed your account, cancelled both the subscription and the pending order, and processed your refund immediately.
We also responded to your enquiry and resolved the matter as quickly as possible.
We certainly understand that subscriptions can sometimes be selected unintentionally, and if that was the case here, we're sorry for the confusion. However, we do feel that your review does not fully reflect what actually occurred. The subscription was selected during your checkout, which is why the renewal order was generated.
Once you contacted us, we promptly cancelled the subscription, refunded both orders in full, and resolved the matter as quickly as possible.
Canine Prime
My dogs love the product and are very happy to have it sprinkled on their food.
My orders are on buy and save subscription and the administration of this sometimes leaves me wondering: I recently took advantage of a special offer discount and unfortunately didn't realise this wouldn't trigger anything in the system to suspend my next delivery which arrived very soon afterwards therefore leaving me with double what I needed and much more than I can reasonably use - it wasn't clear this would happen. After contacting customer support, they did skip the next monthly order but it would be much more helpful if there was already something in the system to ask this question when taking advantage of such money saving offers as it ended up costing me much more that month than I'd budgeted for. Consequently, I'm really wary of any more 'Special Offers'
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you for your lovely review! We're so pleased to hear your dogs love Canine Prime.
We also appreciate your feedback about our subscription and special offers. At the moment, promotional orders and subscriptions work separately, so placing a special offer order doesn't automatically skip your next subscription order.
We're sorry for the confusion, and we'll pass your suggestion on to our team as it's something that could improve the customer experience.
Thanks again for your feedback and for your continued support!
-Aileen, YPN
This company is disgraceful
This company is disgraceful, I purchased 3 containers on the nothing to lose slogan full
Refund if not happy. Did not see any benefits to either of my dogs at all. Reported this asking for a refund before opening the final container . Was then instructed that as per their very sly refund policy which is segmented , you are responsible for the original shipping costs and returning the empty containers or part
Used. I was very upset about this sent almost 7 emails disputing how they had misled me and how rubbish the product was yet 6 months later i get an email saying they have taken another £89
And dispatched 3 more jars as its a subscription. I obviously explained my situation but they seem to think I should send them oroof of previous emails cancelling the product despite all the emails expressing my total disgust and distain for the company’s ethics . As usual they take your money in a second but find so many reasons they strategically slippes
Into their small print. But rather than email
Me saying would you like to continue they automatically take the money and leaving you battling to recover the refund. Their customer services are absolutely dire and unethical to say the least. Do Not purchase unless you feel absolutely compelled as you will no doubt regret it when you cant even find the cancellation option on their website despite trawling !
They are a terriblE company do not let them have access to your bank details !!!!!
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Hi Dawn,
We're sorry to hear you feel this way.
To clarify, your subscription was not cancelled previously because we never received a cancellation request. During our investigation, we asked if you could provide any proof showing that you had requested to cancel the subscription, but we did not receive any evidence confirming this.
As a gesture of goodwill, we have now cancelled your subscription and refunded your July order in full, so everything has now been resolved and no future orders will be sent.
We genuinely wish you and your dogs all the best.
Prime has not been transformative for my dog as the company claim it would
Company, delivery etc efficient but product is not as effective as the company claims. It has not had the expected benefits for my dog.
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you for taking the time to share your feedback. We're sorry to hear that Canine Prime didn't deliver the results you were hoping for.
Every dog responds differently to supplements depending on factors such as age, diet, activity level, and individual health, so while many customers see positive results, we understand that it may not be the same for every pet.
We do appreciate your honest feedback, and we're glad to hear you were happy with our service and delivery. We'll be sure to share your comments with our team.
Thank you again for giving Canine Prime a try.
-Aileen, YPN
All good & the dog loves it
Lots of information about the product on their website so that it is clear what you are buying. The website ordering is straightforward & easy to use, once ordered the canine prime arrived quickly. The packaging seemed fine & I didn’t make the same mistake I made last time I ordered when I left the parcel on the floor, its contents obviously smelt so delicious that my hooliganism dog had broken into the parcel, opened one jar of the canine prime & spread or devoured the contents all over a pale coloured carpet. It isn’t very easy to remove from a carpet so I found dampening it a little in the afternoon then leaving him to have a good lick was best, when it was much better I then shampooing the carpet!
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your lovely review! 😊
We're delighted to hear that you found the information on our website helpful, the ordering process straightforward, and that your Canine Prime arrived quickly.
It certainly sounds like your mischievous dog couldn't wait to get stuck into it! Thank you for sharing such a funny story, we're glad you managed to rescue the carpet in the end.
We really appreciate you taking the time to share your experience and hope your furry friend continues to enjoy Canine Prime (preferably from their bowl next time!
-Aileen, YPN
This supplement is great just sprinkle…
This supplement is great just sprinkle a little over their food to start with and hay presto for me any way, well my furry friend, no more grass eating and it makes his fur so soft and shiny, he is only seven but I am sure it has given him more energy. So from me a great product excellent delivery service and 5 stars all round.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your fantastic review!
We're thrilled to hear that your furry friend is enjoying Canine Prime and that you've noticed improvements in his coat, energy levels, and even that he's no longer eating grass. It's wonderful to know the supplement has made such a positive difference.
We also really appreciate your kind words about our delivery service. Thank you for your 5-star review and for taking the time to share your experience. We wish you and your dog continued health and happiness!
-Aileen, YPN
Twelve year old Labrador
I didn't thinkmi would see much difference with my twelve year old Labrador but I was pleasently surprised, he appears to be able to walk a lot easier even chasing after the deer, I am very happy using this product and would recommend it to every onr
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your wonderful feedback!
We're delighted to hear that your 12-year-old Labrador is moving more comfortably and even chasing after the deer again. It's fantastic to know you've noticed such a positive difference.
Thank you for recommending Canine Prime to others. We truly appreciate your support and wish you and your Labrador many more happy and active adventures together!
-Aileen, YPN
 Persevere don’t give up it really works 
Rosie my dog didn’t like it at first so I had to add milk but her coat is looking thicker and she seems to have more energy she is 14 years old now .
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for sharing your experience! We're delighted to hear that Rosie is enjoying the benefits of Canine Prime.
It's wonderful to know that her coat is looking thicker and that she has more energy, especially at 14 years old. Every dog can take a little time to adjust, so we're glad you found a way that worked for Rosie.
We really appreciate your feedback and wish you and Rosie many more happy, healthy years together! 🐾
-Aileen, YPN
To Whom It May Concern
To Whom It May Concern,
I have already sent several emails requesting that this subscription gets cancelled asap as the products are now accumulating and i do not need or want to pay for any more.
Please can you help me resolve this problem?
Kind regards,
Vivianne Nadel
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Hi Vivianne,
Thank you for your email, and I'm very sorry for the frustration this has caused.
I've checked your account and can confirm that your subscription has now been cancelled, and you've also been removed from our mailing list, so you shouldn't receive any further marketing emails from us.
If you ever receive another marketing email, you can also click the "Unsubscribe Now" link at the bottom of the email, which will automatically remove you from future mailing lists as well.
We sincerely apologize for the inconvenience, and if there is anything else I can assist you with, please don't hesitate to let me know.
- Aileen, YPN
My 9 year old Dog stays fit on CP
Canine Prime arrived at the correct time. Packaging was superb
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for your positive feedback Lynda!
I am glad I use canine prime.
I have been using canine prime for nearly 3 years I noticed a massive difference in my dogs health, shiny coat, and they are more active and one of my dogs had a problem with autheritis in his back leg, since using canine prime he is so much better he can now go on longer walks and have a good run on the field, there is no more limping. Their poops dont smell, I know now that they have healthy guts, I am glad that I am using canine prime.
The packaging is great also, better than what is was.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your Pet Nutrition
Thank you so much for sharing your wonderful experience! 😊
We're delighted to hear that you've been using Canine Prime for nearly three years and have noticed such positive changes in your dogs' health. It's fantastic to know they're more active, have shiny coats, healthier digestion, and that your dog's mobility has improved so he can enjoy longer walks and runs again.
Thank you for your continued trust and support. It means so much to us to be part of your dogs' health journey. Please give them both a big cuddle from all of us!
-Aileen,YPN
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