This site was not only great for getting the records that I needed to me, but it was very simple to get my account closed and stop any charges! I am so glad that I was able to utilize these services.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My customer service agent was very quick to help me understand my charges and to correctly cancel my account that I thought I previously had canceled. Amy was very quick, the process was very quick an... Vis mer
We run a property management business. The site was super easy to use to access the needed info in a timely manner and then easy to close when not needed through the customer service chat support. I... Vis mer
I wasn't thrilled when I realized this is a commercial site, not a government site. I was even less thrilled when I found out they were going to charge me $20 for the monthly package on top of the $1... Vis mer
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I needed to cancel my subscription and…
I needed to cancel my subscription and this website was very easy to navigate. The response time was very quick
PublicRecords Customer Service
On April 14, 2026, I paid $1 for the ease of a property report and was pleased. When I unexpectedly was charged $20 on April 18, 2026, for a recurring report I didn’t order, I used the chat feature to inquire about cancellation. The customer service team was quick to respond confirming cancellation of my account and refunded the $20 payment within minutes!
Easy transaction & fast responses.
Easy transaction & fast responses.
No where was it noted
No where was it noted, or was I told that I would be getting charged monthly if I didnt close my account. I was under the impression I paid for the report I requested and that was the end. I never received any emails or invoices after the report I requested showing I was going to continue to be charged.
Great Customer Service
I HAD A QUESTION FOR CUSTOMER SERVICE AND AMY WAS AMAZING. SHE ANSWERED MY QUESTION.
Fast and friendly
Fast and friendly I wish all customer service was like this
The help desk has resolved my issue
The help desk has resolved my issue in a very fast way.
Great
Great, fast and easy to assist with any questions
Great customer support
Great customer support! Received my request almost instantly without any wait. Top customer service!
Great customer service
I had an issue with a recurring charge that I was not aware of when signing up. They were able to close the account and issue a refund with haste.
Wanted to close subscription and it was…
Wanted to close subscription and it was so simple.
The person helping me was great...
The person helping me was great, they resolved the issue quiclky, but the website is a joke. Its not clear that you're signing up for a subscription. It sounds like your just paying for one record then you get charged a monthly subscription. I get why the BBB has a scam watch for this.
My situation was handled in a timely…
My situation was handled in a timely manner! 😃
Samatha was right on target
Samatha was right on target. Answered my questions quickly. I am very pleased.
Susan was very fast and helpful.
Susan was very fast and helpful.
It was easy
It was easy. Just weird that the state of Texas charges for public records. But public records was easy to navigate and to delete your account.
Had an issue with billing
Had an issue with billing, resolved in chat very quickly and professionally. Greatly appreciate such good customer service.
Quick response and easy to navigate.
Quick response and easy to navigate.
The issue was resolved.
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








