Proton Mail Anmeldelser 1 684

I was really suprised how good all services are working and designed.

All Proton services and apps are very user friendly already with "free" plan.

I directly bought first abo to extend the space etc. I am happy that i have found proton since i dont want to support the massive data collection of google anymore.

Proton overs the best data privacy soltution from my POV compared to really good and transparent prices! Very trustable company. To all haters: regarding FBI collaboration please read carefully the news. Proton has no insight to your data! It is even open source and the code can be checked.

Proton Mail is no long a valid company or email provider; don't trust it. The email account normal password stopped working, upon prompt, there is a 'forgot password (reset) link' that instantly sends useless garbled support emails - AND No Real Way To Reset Your Password instantly, or within 48 hours. Waited three weeks, sent 5 support messages and zero response besides the same useless robot version of email response from Proton. Since Proton has scooped personal information and emails, my next line of defense is to contact the FCC. Do not use this Euro company, your privacy is being stolen; and not protected.

MAI VISTO UNA CASELLA DI POSTA PIU' VERGOGNOSA NON MI FANNO PIU' ENTRARE QUESTI DEFICIENTI!! E LA USO NEL LAVORO ADESSO DEVO CAMBIARE QUESTO ULTRA SCHIFO E FARNE UNA DIVERSA! CHIEDO UNA NUIOVA PASSWORD PERCHE' NELLA MAIL NON MI FANNO ENTRARE E MI CIHEDONO LA STERSSA MAIL DOVER NON RIESCO AD ENTRARE PER RESETTARE LA PASSWORD MA SIETE IDIOTI?????????????????????????????

Un simple service mail, qui ne reçois jamais de mail !
De l'incompétence pur et simple !

Absolutely Useless
I registered an account and tried to use it as an email on one single site, because today all of them require email. There is no any other reason to use email service.
What did proton do in response?
They blocked my account.
Complete useless garbage.

Take a look at their response. They admit that they are complete garbage.

Wirbt mit Privacy, gibt aber in der Realität Daten sogar an die USA weiter. Fi*kt euch.

Proton free email is pretty solid.
I use their competitors paid. Tu**.

If you are degoogling Proton will feel intuitive and similar. It appears as if they are trying to be the alternative, by also offering other services.

I have had no problems using the free service.

They are a, want all your eggs in one basket company.
The paid service I have at their competitors is run poorly compared to Proton whom answers emails, even from a free account quickly. They competition doesn't offer any support to free.

They lose a star as the format why familiar is crowded.
I mean it looks good but its not well designed.
When you look at Google Gmail and their services which many come from to Proton, and if Proton is trying to be the next Degoogle source the layout needs improving. Just seems cluttered and messy.

No real privacy!! Data sent to FBI.

die Daten werden auf gerichtliche Anfrage an die USA übermittelt. Kann jeder nachlesen im Internet über den Klimaaktivisten, der nun politisch verfolgt wird.

Eine tolle Alternative zu Gmail, Apple Mail und anderen Anbietern.

Proton bietet mit seinen Produkten eine gute Rundumlösung zu Google an. Ich war vorher bei einem anderen privacy-freundlichen Anbieter, wollte aber eine geschmeidigere Lösung, die besser aufeinander abgestimmt ist. Proton hat mich seither nicht enttäuscht.

Mit dem Proton Unlimited Tarif hat man alle wesentlichen Produkte der Proton AG. Wenn man auch alle nutzt (z. B. Mail, Drive, Pass und VPN), ist es kostentechnisch direkt lukrativ, statt alles einzeln zu buchen oder verschiedene Anbieter zu nutzen.

Habe die bezahlte Vollversion um von MS und Google weg zu kommen. Im ersten Schritt habe ich MS OneDrive durch Proton Drive ersetzt. Natürlich muss man sich erst einmal etwas einarbeiten und ausprobieren. Letztlich hat die Installation auf den Endgeräten (Notebook, Laptop und Smartphone) sehr gut geklappt. Funktioniert seit zwei Wochen sehr gut und zur vollen Zufriedenheit. Im Moment experimentiere ich mit der Mail Funktion. Die ersten Tests machen mich auch glücklich. Als Privatnutzer der von MS365 und Google weg will bin ich sehr zufrieden.

Terrible user interface and I'm a software designer. I signed up with Protonmail in 2014 and found the UI acceptable and easy to follow. I liked how the buttons were labelled as text, so there was no mistaking them.

Progressively they've turned it into one of the worst UIs around. Take two simple examples :

I add a series of attachments to send with my e-mail and when I look closely, it has rearranged them in reverse of the order in which I've added them. I don't want this because I intend for the recipient to see the most relevant attachment first.

I then click the bin icon right next to the attachments, to delete the attachments and try again, but no, the bin attachment deleted my entire e-mail draft, even though it was adjacent to the files. I have to start again.

I add the attachments in reverse order, thinking I'm being smart and then send the e-mail. When I check it afterwards, I find that it actually sent them in the sequence I added them, but showed me a different sequence while composing the message. It turns out that it sorts the attachment file names alphanumerically, yet sends them chronologically. This is par for the course with Protonmail now — the UI is illogical and poorly planned. All the historic concepts and principles which we came to recognise with leading desktop-application-email programmes and found reasonable design choices — such as showing attachment files in the sequence in which they will be sent — are ignored with Proton.

The worst thing for me is the mistakes I make easily, because the buttons are just icons and not text. I don't want to waste my time hovering over every icon before clicking it. On top of this, support from Protonmail has often been a drain on my time — for small observances and bugs, support staff frequently disputed the bug and asked me to spend time creating videos of the problem. It is clear that many of the support staff have a very incomplete understanding of their own technology and can't even be bothered to verify the customer's simple example steps. Don’t waste your time with Protonmail, just use conventional e-mail applications and popular encryption standards and manage it yourself.

Absolutely useless. Do not use this scam.

Used it for several months until suddenly it randomly signed me out. Now my login isn't working and password reset simply DOES NOT WORK!!!!! Its 2026 and these chimps STILL haven't implemented a simple password reset protocol.

I get two options;
Enter your recovery phrase. What on earth is this? You never told me to set one up? What sort of weird company introduces something like this but doesn't let the user actually set their own phrase? Madness. I've had hundreds accounts with all sorts of websites and I've never once been asked to "enter a phrase" as a way to reset my password.

The second option is to enter my recovery email address. I only have one other email address so I entered that and it's not recognising it.

Absolutely useless, amateur operation. Why there is no phone verification nor any other way to recover a password, such as a simple 6 digit pin etc.

Do not trust this company. Absolutely useless.

Great products, with functionality and privacy. Minus one star due to the poor costumer service.

Paid long time account disabled for unstated reason. Very frustrating dealing with automatic responses to try to “reinstate”.
Consumer account, paid, email & vpn.

Absolutely do not use the proton email app as it has locked all saved email data.

Terrible customer service regarding this issue.

the email works great but the passwords don't save! I have them saved on a piece of paper with the exact password and it says I cant login.

Tragicznie to działa, strasznie toporne i za wszystko każe dodatkowo płacić w subskrypcji. Odradzam.

Suddenly mine domein is gone.
Cant log in (username not exist) can,t create(username in use.
So losing all my mail.
Need to id every where to change my email.
Lost all my data.
So private you can,t even get to your own data.

Die App downloaden, kein Problem.
Sich dann aber anmelden ist eine negative Erfahrung.
Fast keine Wunschadresse mehr vorhanden. Dann etwas gefunden.
Aber dann kommt die Stelle die mich zum verzweifeln bringt.
Mailadresse oder Tel. Nummer angeben um bei Verlust des Z.B. Passwort, User, etc. Nicht ohne Zugang dazustehen, soll man eine Alternative eMail Adresse oder eine Handy Nummer angeben.
Aber das System sagt, keine Chance, Mail-Adresse funktioniert nicht, Handynummer funktioniert nicht.
Gut, überspringen... Aber ich erhalte kein Zugang, ich erhalte kein Code bzgl.Bestätigung, etc.
Wa bitte schön ist das? Und dann soll man auch noch zahlen.
Nee, so nicht

Absolutely shocking service. It is supposed to be secure. I have had my account accessed, my password, recovery phrase and recovery email address CHANGED to an address is not mine, and all I ever receive back is one generic response after another advising me to take steps I CANNOT take and have email I need to access for a court case. Shocking. This has to be the least secure AND the least recoverable email address. It fails on BOTH counts