We've just moved into a new house and it came with a project ev charger installed.wed never had a electric car before and we were having problems setting it up. We called project ev customer servi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I rang EV Project and spoke Paul Kolawole as my charger had stopped working. He talked me through what I needed to do to resolve the problem. Paul was very helpful and both understanding and infor... Vis mer
My charger was not working due to changes in set up details so called support line and spoke to Paul who was so patient in talking me through what was required, which took a while due to many changes.... Vis mer
I contacted Project EV to set up my charging point . The customer advisor Sam was extremely helpful and knowledgeable . It took a while to sort things but Sam was extremely patient and managed to sol... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Powering the future of electric vehicles, one charge at a time. Project EV specialise in providing the UK’s most cutting-edge electric vehicle charge points for all locations. Our full range extends from 7.3kW AC, up to 360+kW DC. So, whether you're looking for an EV charger for your home, business or fleet, we have the perfect EV charger to meet your needs.
Kontaktopplysninger
Unit 1 Lakes Court, DE13 9PD, Burton-On-Trent, Storbritannia
- 0333 733 0333
- enquiries@projectev.co.uk
- projectev.co.uk
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 58 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Satisfied
Samuel was helpful and professional and managed to get my charger working where the chat box team failed to achieve.
The patience and understanding of Paul…
The patience and understanding of Paul was absolutely outstanding and the final outcome was perfect.Thank You Paul.
Terrible customer service
Terrible customer service. If your home charger breaks down, they won't come out to you for weeks to look at it. Not at all impressed.

Svar fra Project EV
Paul is indeed a great staff
Paul is indeed a great staff . He supported me patiently through connecting me to my device. He answered all my questions. I am so happy speaking with him.
I will recommend if other staff I spoke earlier can be very assisting like paul.
Great Job
charger connection issue
Paul sorted my ev charger for me .. great communication top man thankyou
Helpful
Guy was helpful and knew what he was doing. Got my charger connected again. Didn’t give 5 stars as call centre was too noisy.
Great customer service from uways…
Great customer service from uways helpful and friendly. I would recommend the company and would give uways a job any day of the week. well done!
Inherited a Project EV charger and was lost.....
Inherited a Project EV charger and I couldn't get it to work, help online didnt work. Called up and spoke to Samuel Phillips who was incredibly helpful. He patiently got me up and running with easy to follow instructions and now my car is charging and I feel relieved!
Great customer service
Great customer service! Moved in to our new house which already had a project EV charging point, and they were very helpful in setting up the app and charging point on my phone etc.
Problem resolve quickly and efficiently
Great support
Dear Paul Kolawole
Thank you for your great support in getting my charger back up and running.
Understood my issue quickly and moved…
Understood my issue quickly and moved to resolve this issue immediately. Support was quick and delivered what I needed.
Would recommend
Took a little while to get through but can can’t fault them otherwise. John Bone was excellent and went the extra mile to help get things sorted asap.
Uways Subhani (Project EV Support) Quality
Uways Subhani (Project EV Support Centre)
I had a great experience with the EV charger support team. From start to finish, the service was professional, responsive, and genuinely helpful. He quickly understood my issue and provided clear guidance that made the whole process stress-free.
What really stood out was their patience and willingness to go the extra mile to ensure everything was working perfectly. It’s rare to find support that is both knowledgeable and customer-focused, but they delivered on both.
I wouldn’t hesitate to recommend their service to anyone needing reliable EV charger support.
Had a technical issue with our charger…
Had a technical issue with our charger and Paul Kolawole was fantastic and solved the problem over the phone, good service!
Had an issue with my new car charger
Had an issue with my new car charger. But a phone call with Paul soon got the issue sorted. Very helpful and explained what had happened.
Unbelievable knowledge and patience
Unbelievable knowledge and patience, the absolute gold standard for tech support. Complex problem and dumb user (me!) where overcome in a single call. Paul was amazing.
Thanking Paul Kolawole for all his help…
Thanking Paul Kolawole for all his help resolving the issue with my charging stations onsite. he stayed with it and provided detailed information till we got the resolution. Excellent service. This is why, as a company, we use Project EV.
5 stars for my technician Samuel…
5 stars for my technician Samuel Phillips and 3 stars for the environment he works in. He was very patient and talked me through the whole process of getting my EV charger linked to the correct app. It was difficult to know when he was talking to me as there was so much background noise from other technicians helping other callers
Paul Kolawole was very calm and talked…
Paul Kolawole was very calm and talked me through the whole process step by step.
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