Good communication Good postage/delivery Bike a little hard to get used to Still figuring out the operation,not real clear and no information i could find on website or internet
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We purchased for our son’s 13 birthday & after lots research we went with E-Vantage Hardtail Electric Mountain Bike. He loves it & getting great exercise & the bonus if he doesn’t pedal it doesn’t m... Vis mer
I purchased an e-Vantage MTB. The rear wheel inner tube was faulty and popped/ split open on day 1. Dealing with Progear after-sale service has been very difficult and the issue is still not resolved... Vis mer
Bikes arrived quickly and as described. Shimano gears, premium disc brakes etc. Couple of small issues, eg mudguards don’t fit over braking system, but nothing major and bikes were excellent value for... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Progear Bikes is an Australian owned and operated company supplying the best value-for-money bikes going around. Here at Progear Bicycles, we love cycling. We love it so much in fact; we reckon everyone should ride a bike. That’s why we’ve dedicated ourselves to providing quality bikes at prices everyone can afford.
Kontaktopplysninger
23-25 Maygar Boulevard, 3047, Broadmeadows, Australia
- 1300169600
- info@progearbikes.com.au
- progearbikes.com.au
4,0
Bra
724 anmeldelser
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girls 24 inch MTB
Product was as described, but quality of bike was above described. expected less, got a lot more
5. oktober 2023
A pedal fell out after two months
A pedal fell out after two months. I sent them a photo of the damaged pedal asking them if they could fix it under warranty. They said I needed to take the bike in to see whether they would fix it. I take the bike to the distributor Global Fitness and Leisure in Broadmeadows, and they refused to fix it under warranty.
18. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Progear Bikes
Hello Andrew,
Sorry to hear about this matter and we apologise for the troubles. We can see that there is an existing case for this bike and our specialists have offered to replace the parts and won't charge you for any labor costs. As you have not responded, they decided to refit the pedal that you have at no cost and they have been asking you to collect it in which you advised you'd rather have it disposed.
During assessment of your pedals, our team discovered that the damage was due to the pedal being cross threaded and as a result of this improper fitting, it would really make the pedal fall off. As this is not a factory defect but a wear and tear issue due to incorrect assembly, our specialists explained that this will not be covered under warranty. Please refer to our terms and conditions: https://www.progearbikes.com.au/pages/warranty-repairs.
Our team is still waiting for your response regarding this matter.
Make sure you contact Progear Bilkes and define delivery details
Great product. Very satisfied with my new bike. The only thing wrong was they need to use a better delivery company.
17. september 2023
The bike assist does not reach 25kmh
The bike assist does not reach 25km/h, I will say only up to 21-22km/h max. Only 500km of distance used, start hearing the little unpleasant noise come from the front wheel. Can’t spot where is come from.
By the way poor accessories promoting ; Order the bottle mount together but have no place to install on it, email Progear support have no responding.
At last they did reply after I call, will see.
just found charger death this morning, after plug unplug and swapping AC cable few time and it back to life, work now. Overall this is good for uphills riders
19. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Progear Bikes
Hello William,
Sorry to hear about this experience and we appreciate the feedback. We tried to search your email messages on our system but unfortunately, nothing's appearing except for your email regarding the color of the bike. We can see that our specialists are currently handling this issue and is reviewing the videos you have provided.
Bike is damaged in box when i got it…
Bike is damaged in box when i got it home. Something heavy must have been placed on it as its bent. No point trying for a replacement as office girl was rude because i arrived 10min early for pick up which didnt affect them as they kept me waiting half an hour.
4. september 2023
Svar fra Progear Bikes
Hello Debra,
We thank you for the feedback and we're sorry to hear about this matter. We have checked with our staff and they have explained that you did arrive early and they were able to assist you before the pickup time. We do not tolerate this kind of behavior to our customers and we will make sure this gets addressed with our team. One of our team members will check your purchase for a warranty claim and will reach out to you shortly.
24” red boys bike
Easy to order. Bought for my 10 yr old daughter. 3 day delivery from MEL to BNE. Easy to put together out of box-maybe 1 hour. New kick stand is lighter and better than the original one supplied. Probably change the handlebar grips as they are not comfy and change tyres in due course but other than that it’s a great bike.
9. september 2023
the after sales helps amazing
the after sales helps amazing - the bike is awesome and I love it.
8. august 2023
Anmeldelse skrevet uten oppfordring
The bicycle is of great quality and the…
The bicycle is of great quality and the delivery was really fast, we got it in 2 days from Melbourne to Sydney
26. august 2023
Beach cruiser
I brought the E-merge ICON beach cruiser 19". I purchased on line and received it within less than a week. It was considerably cheaper than other sites where the same bike was being sold. Rides well, I'm very happy with purchase.
28. august 2023
Great product
Great product, easy transaction, quick postage 10 out of 10 stars
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
21. august 2023
Birthday Bike
I bought the bike for my wife for her birthday. It arrived promptly and was very well packed ensuring no damage in transit. Straight forward assembly and the quality of components and the overall build quality looks good. She was extremely happy and loves her new Progear bike.
9. august 2023
Bikes arrived quickly and as described
Bikes arrived quickly and as described. Shimano gears, premium disc brakes etc. Couple of small issues, eg mudguards don’t fit over braking system, but nothing major and bikes were excellent value for money compared to what we had seen at other stores.
12. august 2023
Easy assemble notifications on website
Easy assemble notifications on website.
The assembly is NOT easy. It took a bike mechanic (an expert in bike repairs) 45 MINUTES to assemble. DEFINITELY NOT EASY TO ASSEMBLE!!!!!!
16. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Progear Bikes
Hello Claire,
We appreciate the feedback. There is actually a section just below the price of the item on our website that states that this product requires assembly. It is also mentioned there that we have instruction guides available for installation but an expert bike mechanic is highly recommended if you are not confident with the assembly process.
Hope this helps.
Great service
Great service, easy site to navigate, fast delivery. Good aftersales service.
16. august 2023
Good quick service and product
11. august 2023
Parts do not suite the bike
Parts do not suite the bike. Impossible to install the front wing. Gear switching system was not calibrated. Some gears do not work
4. august 2023
Svar fra Progear Bikes
Hello Sergey,
We appreciate the feedback and we're sorry to hear about the issues. We can see that our team has opened a warranty claim for this and we sent an email asking for some photos so that we can review and assess.
We look forward to your reply.
Great bike
Great bike, fast delivery, easy to put together and exactly what the description stated. Very happy!!!
4. august 2023
Great product Great Service 👍
4. august 2023
Delivery was so fast VIC to WA in 3…
Delivery was so fast VIC to WA in 3 days very impressive!!!! I just love my electric bike its so much fun and easy to ride, my little dog fits perfectly in the basket and love going on tour. I found it difficult to put together and video was different to my bike but thank goodness for good friends!!!!
2. august 2023
Delivery is to expensive to home
31. juli 2023
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