Our experience with PHS was nothing less than outstanding. We worked with Johna exclusively and so glad we did. Johna was extremely professional and personable as well as knowledgeable. Johna steere... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Johna the sales and customer service representative was very patient and helpful, even though I called her like 6 times before I placed the order. I have not received my products yet but I hope th... Vis mer
I got really excellent service with FORNO appliances. Just want to share, got stove burner one of them seems not to work. Therefore, contact the FORNO team, the technician coming and fine out that sto... Vis mer
We bought and installed an ice maker and turned out it wasn’t what we thought we were getting. Premium home source was very helpful and accommodating with a solution.
Informasjon om virksomheten
Skrevet av virksomheten
Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I accidentally ordered 2 dish washers…
I accidentally ordered 2 dish washers and was so stressed out I reached out late at night and got a response that my second order was canceled by 5 am I was so thankful and refunded within 24 house. Great customer service
Top Quality Service
⭐️⭐️⭐️⭐️⭐️
I am beyond happy with the service I received from Premier Home Service. Rose from the customer support team was absolutely wonderful—she was so vigilant in answering all of my questions and always kept me updated about my appliance delivery. Thanks to her excellent communication and care, everything went smoothly from start to finish. The appliances arrived exactly as expected, and the whole process was stress-free. If anyone is interested in ordering high-quality appliances with top-notch customer service, this is definitely the place to go. I highly recommend Premier Home Service!
What a great experience!
What a great experience. I created an order online and spoke to a representative who was very knowledgeable and helpful. She prevented me from making a mistake. Easy purchase. Will definitely repeat business
Amazing customer service
I ordered a mini split system from Premium Home Source, which ended up being backordered. The manufacturer was in the midst of releasing their next generation product, and were impacted by new tariffs. Despite all if this PHS honored the original pricing, and kept me up to date with anticipated shipping dates as they continued to change.
Overall I'm super happy with the service and support.
Seamless Delivery and Service
Amazing delivery experience, extremely timely service and responsive team. All products arrived without issue. Always default to ordering from PHS for all my home appliance needs.
Customer service was extremely helpful
Customer service was extremely helpful. Right after I ordered my appliances, they sent a confirmation email with actual pictures of the color of the handles to ensure I was getting what I wanted. Once we realized it was not the right color they quickly switched our order to get the other handles. Then, when our microwave came broken and we didn't realize until later in the reno project, Anna worked diligently as a middleman between us and the manufacturer to make sure we got a replacement at no charge. Everything was very personalized and the communication was top notch.
Excellent customer service
Excellent phone communication plus quick and efficient delivery. Product is beautiful. Very happy
Great Customer Service
I purchased the complete set of Forno appliances from PHS. The stove needed to be returned/exchanged. Although it was a long process, the company followed through and took care of the refund with Forno and made sure my problem was resolved. I'd recommend them and purchase from them again for that.
I LOVE THIS REFRIGERATOR!
I LOVE THIS REFRIGERATOR!
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We moved cross-country 5 years ago.
The place we moved into had a small refrigerator so we just used it. But after 5 years, I deserved better and bigger! So I began looking! I looked for 6 months in stores and online! When I came across Premium Home Source, I was amazed! Their prices were good and the company was out of Canada! I’m in California. I wanted to support them! I chose the counter depth one that was “medium” in size. I do not need a HUGE one in my medium kitchen. It has worked so well! I absolutely LOVE it! The delivery guys unpacked it and set it in place. My husband hooked up the water line, then put the silver handles on, plugged it in, and we were good to go! It is very quiet too! It does also include gold handles! Bonus if I paint the walls a different color someday. So look around, but come back here to buy. Happy Trails!
FANTASTIC CUSTOMER SERVICE!!
Premium Home Source took care of us from start to finish and made this stress free! We were completely gutting out kitchen and it was our first time - they guided us about sizing and specs and the exact right appliances for our needs. Really thankful for their entire team - everyone we interacted with was 10 stars! The pricing was great too - they had the lowers price available anywhere we looked online. Thanks again!
Great customer service!
PHS helped me choose then perfect Forno appliance package for my home! Their customer service was superb and pricing was unmatched. The appliances actually arrived too quickly and we weren’t quite ready for them and they helped me delay delivery for 1 more week so my contractors could make room for them. Everything was in perfect condition when it arrived and the packaging was in a sturdy reinforced box to keep everything secure. Very happy with the products and the service I received - thank you Premium Home Source!
Great customer service
I had a great experience and we love our Forno appliance so far. Premium Home Source was extremely helpful and we had our appliances delivered in a couple weeks. The customer service is excellent. Thank you!!
Flawless
Flawless Price‑Match Experience!
I’m genuinely impressed by how smoothly honored their price‑match promise. As soon as I showed the lower advertised price, the associate verified it in minutes and adjusted my purchase—no hoops, no hassles. The difference showed up right at checkout, saving me both money and time. This level of transparency and customer‑first service is why I keep coming back. Big thanks to the team for proving that price matching can be quick, easy, and actually pleasant! Highly recommended.
We had an amazing experience
We had an amazing experience, Alex was so responsive and helped us to get exactly what we were looking for. We look forward to continue working with them in the future.
Super Prompt (and Helpful)
Everyone was helpful, prompt, and accurate in the reporting of shipment and arrival!
Good experience for me shopping here
Bought a new cooktop and range hood from Premium Home Source and everything went smoothly. The shipping was faster than I expected and the packaging was soli. There was no damage or missing parts. I installed it and followed the instructions the install was straightforward and the unit works great so far. It’s quieter than my old one and actually looks pretty sleek in the kitchen. Haven’t had to deal with customer service yet, but based on the experience so far I’d definitely order from them again.
Great service! Love my ZLINE range!
We ordered the full ZLINE appliance package from Premium Home Source for our kitchen remodel, and overall we’ve been really happy with it. Everything looks sharp and works well, but the 48” gas range is by far my favorite part.
It heats up fast, the burners are powerful, and it’s surprisingly easy to keep clean. I’ve especially noticed how evenly it cooks, even when the oven is fully loaded. Roasts, casseroles, even baked goods come out exactly how I want them.
One thing I didn’t expect is how well it maintains temperature without constant cycling on and off. It’s made a big difference when I’m slow cooking or doing longer recipes.
Premium Home Source made the whole buying process easy and straightforward. Delivery was on time and everything arrived in perfect shape. Highly recommend!
Kathy was very helpful and letting us…
Kathy was very helpful and letting us know everything going on with our purchase thank you, Kathy
Love my Harvest Right Freeze Dryer!
I bought a Harvest Right freeze dryer from premium home source and could not be happier! They helped me narrow down my decision between the models and the unit came a full week earlier than expected!! We’ve been using it weekly to preserve our garden produce! Their sales team was so helpful when I had multiple questions. Love the product is like magic! Thanks again premium home source!
Great support from your chat customer…
Great support from your chat customer service team. They were extremely knowledgeable and help me with my decision making, and final order. Thank you Sarah.
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