Brilliant customer service from Lewis Routley. He updated my cover to be more relevant and sorted my partner's cover from scratch quickly and without fuss. He made the options clear and easy to unders... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Vis mer
Selskapet har svart
James Green really helped myself and my partner today with insurance quotes and getting us set up with some cover. Very helpful and answered every question we had with no issues. I didn’t feel pressur... Vis mer
Selskapet har svart
Andrew Thompson was excellent! He was very patient and kept in touch over 2 days just to ensure I completed the process. I would have given up personally considering how busy I was and how many times... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Kontaktopplysninger
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Storbritannia
- hello@polly.co.uk
- polly.co.uk
4,7
Enestående
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really friendly operator
Really friendly operator, sorted me really quickly
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Mollie,
Thank you for your 5 star feedback! This really means a lot to us!
Kind regards
The Polly team
Staff are wonderful
I had a call today from James who works for polly. It was a very positive conversation with how low the topic is. Very informative and professional and made the whole call very beneficial. Very glad I had the experience thankful to the staff
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Kelly,
What a glowing review! We're so glad you had a positive experience with James today. Thank you for choosing us to help secure your protection. Welcome to Polly!"
Kind regards
The Polly team
great experience!
Lewis Routley was super helpful and made the process enjoyable and gave good advice.Thank you!
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi there Su,
We're really happy to hear Lewis helped helped make the process easier, thank you for the 5 stars and welcome to Polly!
Kind regards
The Polly team
Mike mcafey done a great job helped me…
Mike mcafey done a great job helped me understand all my questions and explained everything so I could understand made me feel at ease knowing I have life insurance couldn’t recommend this gentleman enough he done a grate job
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Rosie,
Thank you for the 5 star review! We’re so glad Mike made the process so easy for you. We'll be sure to pass your kind words on to him. Welcome to Polly!
Kind regards
The Polly team
James was fantastic in explaining the…
James was fantastic in explaining the options available to me for cover - took the worry out of a complicated topic I’m unfamiliar with and made me feel reassured.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Charlotte,
Thank you for the wonderful feedback. Our goal is to ensure every customer feels confident in their choices, and it’s clear James achieved that for you today. We will be sure to share your praise with him. Welcome to Polly!
Kind regards
The Polly team
Already had a policy open with Polly…
Already had a policy open with Polly back from a few years ago. Didnt get chance to add my newest member of the family, so requested a back earlier today. Not even 30 minutes later i was already seen to and receiving their call. Was greeted by such a warm and welcoming gentleman named Mike McCarthy, not only was he super helpful and a delight to have handling my request. His mannerisms and openess was outstanding, considering the morbidity of the purpose behind life insurance. 1,000,000% definitely going to request Polly to friends and family.
Such a great team from what i've encountered!
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Peighton,
What a lovely review! We're so glad Mike could help you. Thank you for the incredible recommendation and for being part of Polly!
Kind regards
The Polly team
10/10 experience
Had a lovely guy, Scott Williams, helping me sort out my life insurance today. Was a tad unsure about doing this as I’m still quite young but he was friendly and easy to talk to throughout the process, reassuring me it’s probably better to do it now rather than wait. Made everything very clear for me and offered to help my partner sort out his life insurance too. Not a bad word to say :)
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Amber,
Fantastic to hear! Scott is great at making the process simple and stress free. We're glad he could help you get sorted so easily. Welcome to Polly!
Kind regards
The Polly team
Amazing experience
So happy with my experience with Jonathan. He was kind helpful and got me a great policy. Excellent thank you so much. 20 minutes and was all done. Wonderful experience will definitely recommend to family. Thank you Jonathan
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We're so happy to hear that you had a wonderful experience! It's great to know that you found our service helpful and efficient. Thank you for your recommendation & welcome to Polly!
James was super helpful
James was super helpful in making sure every detail was covered! Made me feel very at ease and the process was simple
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Niketa,
We really appreciate the feedback! It’s wonderful to know that James made you feel at ease throughout the application. Our team aims to make financial protection straightforward and stress free, and it sounds like James delivered exactly that. Thank you for choosing us to help secure your future.
Welcome to Polly!
Kind regards
The Polly team
Got a call within 10 minutes of sending…
Got a call within 10 minutes of sending the request. Joseph Purnell was great, super friendly and helpful, made sure I knew exactly what I was getting. Great price, no reason not to get the cover
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Rhiananon,
Speed and clarity are so important when it comes to protecting your loved ones, so we’re thrilled Joseph reached out so quickly! It’s wonderful to hear he made sure you knew exactly what your cover entails. Having that security at a great price provides such incredible peace of mind. Welcome to Polly!
Kind regards
The Polly team
Amazing survive
Amazing survive, Joseph Purnell helped me to get the perfect life insurance cover for myself that will protect my child too. Very helpful throughout our phone call. Great service. Thank you!
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
HI Victoria,
Fantastic news! We’re so glad Joseph provided the amazing service we strive for and got your family protected. Thanks for the review! Welcome to Polly!
Kind regards
The Polly team
The interaction I had with Julian…
The interaction I had with Julian Saunders, regarding life insurance coverage, was highly satisfactory. His communication was characterized by clarity, professionalism, and approachability. Moreover, he dedicated sufficient time to comprehend my specific requirements, devoid of any undue pressure. As a result, I made my decision feeling well-informed and confident. I wholeheartedly endorse Julian Saunders' services.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Tilly,
Highly satisfactory results! We’re thrilled Julian provided the clear, professional, and pressure free experience you deserved. Thank you for the recommendation and Welcome to Polly!
Kind regards
The Polly team
Rang up fir Life.Insurance and sorted…
Rang up fir Life.Insurance and sorted and insured immediately.
Thanks Polly!!
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Elaine,
That is what we love to hear! We know how important it is to get that protection in place so you can get back to enjoying life with one less worry on your mind. Thank you for choosing us to help secure your future. Welcome to Polly!
Kind regards
The Polly team
Amazing customer service
I had a great experience speaking with Joseph Trupia about life insurance cover. He was clear, professional, friendly and took the time to understand my needs without any pressure. I felt well-informed and confident in my decision - highly recommend!
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Charlotte,
Thank you for the high recommendation! We're so glad Joseph made the process clear and stress free for you. It was a pleasure helping you secure your cover!
Welcome to Polly!
Kind regards
The Polly team
Jonathon was very helpful and patient
Jonathon was very helpful and patient. I felt looked after and was able to process all stages of my insurance with confidence. Thank you.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi there,
We really appreciate the feedback! It’s great to hear that Jonathon provided the patient and helpful service we strive for at every stage of the process. Ensuring our customers feel confident and fully informed is our top priority, and we’ll be sure to pass your thanks along to Jonathon for his excellent work.
Welcome to Polly!
Kind regards
The Polly team
Adam was very helpful
Adam was very helpful. He had great knowledge and helped me to get cover in place.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Chris,
Thank you for your 5 star review, we appreciate you taking the time to share your experience.
Kind regards
The Polly team
Emma was lovely and very helpful today…
Emma was lovely and very helpful today and found me amazing policy
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Sam,
That’s what we like to hear! We’re so glad Emma could help you find an amazing policy today. Thank you for the 5 star feedback!
Welcome to Polly!
Kind regards
The Polly team
Great customer service
Tommy Miles was great!
Polite, funny, explained everything clearly. He also helped me get onto the app.
Thanks Tommy 😊
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
HI Lynette,
We’re thrilled he could help you get sorted with your policy and the app with such a friendly touch. Thanks for the kind words! Welcome to Tom!"
Kind Regards
The Polly team
I had a lovely guy called Lewis and he…
I had a lovely guy called Lewis and he explained everything to me and it felt like a weight was lifted off my shoulders
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Gabrielle,
Five stars for Tommy Miles! We’re thrilled he could help you get sorted with your policy and the app with such a friendly touch. Thanks for the kind words! Welcome to Polly!
Kind regards
The Polly team
I had such a great call with Lewis…
I had such a great call with Lewis Routley getting me a quote and sorting my plan out. He was so honest and helpful while being thorough with all the questions, making sure there was no stone in turned. I left the call feeling fully informed with the reassurance that if I needed anything in the future he would be happy to help. Thank you Lewis!
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Holly,
Thank you so much for sharing your experience. We are very happy to hear that Lewis took the time to ensure your cover was suitable. Life insurance is about far more than just paperwork; it’s about that reassurance and peace of mind. Knowing your future is protected. We’re so glad you feel fully informed and supported. Welcome to Polly!
Kind regards
The Polly team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.