John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
James Green really helped myself and my partner today with insurance quotes and getting us set up with some cover. Very helpful and answered every question we had with no issues. I didn’t feel pressur... Vis mer
Andrew Thompson was excellent! He was very patient and kept in touch over 2 days just to ensure I completed the process. I would have given up personally considering how busy I was and how many times... Vis mer
I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Kontaktopplysninger
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Storbritannia
- hello@polly.co.uk
- polly.co.uk
4,7
Enestående
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We were looking to get a better life…
We were looking to get a better life insurance policy after having a baby and I found Polly online.
James Green gave me a follow up call and was so helpful, he explained everything really clearly, answered all my questions and worked around me be a busy mum.
He even helped her my husband set up with cover from Tom.
We saved ourselves money and got better cover and it didn't fell stressful at all.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Robyn,
A massive thank you to James for helping your family get cover sorted! We love hearing that we could save you money and keep things stress free during such a busy time. Congratulations again on the new addition to the family! Welcome to Polly!
Kind regards
The Polly team
Amazing experience very friendly and…
Amazing experience very friendly and helpful
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Harriet,
Thank you for your great feedback, we really appreciate it you taking the time to share your experience!
Kind regards
The Polly team
Svar fra Polly.co.uk
Hi Sydney,
Thank you for the 5 stars and the great feedback!
Kind regards
The Polly team
Today I spoke with Tommy Miles to redo…
Today I spoke with Tommy Miles to redo my life insurance we did it 4 years ago and it was just to update any changes.
Tommy was very knowledgeable and helpful which made me feel confident about the policy.
Explained about the app and how easy it was to downloaded so I could see my policy straight away it was very easy to use.
I asked a few questions he answered and made sure I was happy with everything.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Maria,
Thanks for the feedback! We're thrilled Tommy made your 4 year review so easy and got you set up on the app. It's great to have you with us for the long haul! Welcome to Polly!
Kind regards
The Polly team
Spoke with James who took his time to…
Spoke with James who took his time to go through everything with me very kind and knowledgeable. 100% recommend
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
HI Ellen,
Thanks for the great review! We're thrilled James was so helpful throughout your call. We really appreciate the recommendation! Welcome to Polly!"
Kind regards
The Polly team
Thank you to the help of Lewis Routley
Thank you to the help of Lewis Routley!
Finally I have completed my life insurance that I have on and off being trying to sort for 3years. Professional and helpful. Thank you.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Jameylee,
Thank you for the feedback! Lewis is excellent at simplifying the process, and we’re glad his professional approach helped you complete your application after all this time. It’s a vital step in financial planning, and we’re pleased to have been able to support you in finally securing your policy. Welcome to Polly!
Kind regards
The Polly team
Told me everything that’s I needed to…
Told me everything that’s I needed to know and more
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We're happy to hear that we provided you with comprehensive information. Thank you for your positive feedback; we appreciate it greatly. Welcome to Polly!
Receptive and kind gesture
Scott’s manner of approach is receptive, his explanations were simple and comprehensive. He is a very lovely, nice and kind gentleman.
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We're so glad to hear that you found Scott's approach helpful and their explanations clear. We appreciate you taking the time to share your kind words! Welcome to Polly!
Had a great experience .Lewis hepled…
Had a great experience .Lewis hepled with getting an affordable quote after thorough check.
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We're glad you had a great experience with Lewis and appreciate that our team provided a thorough check and affordable quote. Thank you for your feedback! Welcome to Polly!
Very polite
Very polite , understanding, was lovely to speak to an very helpful ,very bubble and refreshing Umesh Parmar thank you
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We appreciate your kind words! It's great to hear that you found your conversation with Umesh so pleasant and helpful. We're so glad we could provide a refreshing experience. Welcome to Polly!
Honest customer service
I received an honest customer experience from Umesh. He explained all aspects in great detail, asking questions and explaining them to ensure that I understood what they meant. It was a valuable experience for me as I was able to make an informed decision.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We're so glad to hear that you had such a great experience with Umesh! Thank you for sharing your feedback, and welcome to Polly!
Good experience
James Green has just set me up. Clear explanations, patient with me and it was pretty quick and easy to do. Would recommend. Only criticism is I have had a lot of calls since my initial online quote. Would recommend just phoning in the first time .
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Thank you so much for your review! We’re really pleased to hear that James made the process clear, quick and easy for you, and that he took the time to explain everything patiently.
We also appreciate your comments regarding the number of calls after your online quote. Customer feedback like this is really valuable to us, and we’ll certainly take it on board as we continue to improve our customer experience.
Thank you again for the recommendation & welcome to Polly!
Svar fra Polly.co.uk
We're so glad our advice was helpful to you! Thank you for your positive feedback; we appreciate it greatly. Welcome to Polly!
Received a call today from Daniel…
Received a call today from Daniel Platt. Very helpful and explained everything to be fully so it was clear what I am covered for. I was very undecided on which provider to use and wanted the best cover for my son but I definitely make the right choice with Polly
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We're happy to hear that the information provided by Daniel was helpful and clear. We're glad you feel confident in your choice to provide the best cover. Thank you for your positive feedback. Welcome to Polly!
Fantastic customer service
I requested a quote from Polly.co.uk looking for cheaper and better life insurance protection. I’ve had a very positive experience following my phone call from Lewis Routley. From the beginning, the process of setting up my policy was straightforward and clearly explained. Lewis was very knowledgeable, friendly on helping me find the right coverage rather than pushing unnecessary extras. He also assisted us in looking for life insurance for my husband who we thought was not eligible for any insurance cover due to having a life long medical condition. Overall, extremely happy with the service provided by Polly.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Thank you for the 5-star review! We're happy to hear that the process of setting up your policy was straightforward and clearly explained by our advisor Lewis. We're glad that you found suitable coverage, and we appreciate your feedback on the service you received. Welcome to Polly!
Life insurance
James was very helpful, gave me multiple options fitted to my needs, and was friendly and kind through out.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We appreciate you sharing your experience! We're happy to hear that you found the options helpful and the service friendly and tailored to your needs. Welcome to Polly!
Scott was very knowledgeable
Scott was very knowledgeable, accommodating with all my questions and very patient. Overall great customer service
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
We're happy to hear that our service met your expectations! We appreciate you taking the time to share your experience with our patient and knowledgeable team. Welcome to Polly!
Jamie was very helpful in tell me how…
Jamie was very helpful in tell me how this works very helpful with my deal thankyou
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Leanne,
Thank you for your 5 star review and feedback, we're really happy we were able to help you a suitable policy that you're happy with, welcome to Polly!
Kind regards
The Polly team
Really friendly operator
Really friendly operator, sorted me really quickly
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Mollie,
Thank you for your 5 star feedback! This really means a lot to us!
Kind regards
The Polly team
Staff are wonderful
I had a call today from James who works for polly. It was a very positive conversation with how low the topic is. Very informative and professional and made the whole call very beneficial. Very glad I had the experience thankful to the staff
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Kelly,
What a glowing review! We're so glad you had a positive experience with James today. Thank you for choosing us to help secure your protection. Welcome to Polly!"
Kind regards
The Polly team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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