Polly.co.uk Anmeldelser 8 558

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Brilliant customer service from Lewis Routley. He updated my cover to be more relevant and sorted my partner's cover from scratch quickly and without fuss. He made the options clear and easy to unders... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

James Green really helped myself and my partner today with insurance quotes and getting us set up with some cover. Very helpful and answered every question we had with no issues. I didn’t feel pressur... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Andrew Thompson was excellent! He was very patient and kept in touch over 2 days just to ensure I completed the process. I would have given up personally considering how busy I was and how many times... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsmegler

Skrevet av virksomheten

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

9k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I had a lovely guy called Lewis and he…

I had a lovely guy called Lewis and he explained everything to me and it felt like a weight was lifted off my shoulders

29. april 2026
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Hi Gabrielle,

Five stars for Tommy Miles! We’re thrilled he could help you get sorted with your policy and the app with such a friendly touch. Thanks for the kind words! Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

I had such a great call with Lewis…

I had such a great call with Lewis Routley getting me a quote and sorting my plan out. He was so honest and helpful while being thorough with all the questions, making sure there was no stone in turned. I left the call feeling fully informed with the reassurance that if I needed anything in the future he would be happy to help. Thank you Lewis!

28. april 2026
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Hi Holly,

Thank you so much for sharing your experience. We are very happy to hear that Lewis took the time to ensure your cover was suitable. Life insurance is about far more than just paperwork; it’s about that reassurance and peace of mind. Knowing your future is protected. We’re so glad you feel fully informed and supported. Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Emma Hayes - Amazing representative

My husband and I were contacted by Emma Hayes to renew/update our life insurance. She was friendly, helpful, and explained everything clearly. Emma was very accommodating around my late working hours and fitted in phone calls around our family and work schedule. She was able to offer us exactly what we wanted in terms of cover at an affordable price. Overall, a very good experience and we would highly recommend her to others. We look forward to using Emma as our point of contact in the future. Thank you

28. april 2026
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HI Deborah,

What a glowing review for Emma! We’re thrilled she could make the process so easy and accommodating for your family. Thank you for the recommendation and for choosing us for your life insurance needs. Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Life insurance cover …

I had a great experience working with Scott William on all the process of life insurance cover, I appreciate his time going through all the questions with patience with me to understand all the process properly. I truly recommend anyone who need help with life insurance to refer to Scott William for the information.

28. april 2026
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Hi Hanifa,

We really appreciate your feedback. It’s great to hear his patient approach helped you understand the details of your life insurance plan. Thank you for recommending our services to others looking for clear, expert advice. Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Amazing communication

Amazing communication, felt very supported throughout the phone call answering the questions that was provided. Couldn’t ask for better, felt that all my queries were met and he was very easy to speak to and very polite and professional. Services was excellent and helpful. And even when I was busy he was very understanding and called back the following day and made sure it was a perfect time for me to speak, such I thought was very grateful for so Thank you very much

28. april 2026
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Hi Chelsea,

We really appreciate you taking the time to share this feedback. It's always great to hear about our advisors delivering a good outcome with professionalism and patience. Providing excellent service while respecting our customers' busy schedules is what we strive for every day.

Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Julian was clear

Julian was clear, honest, kind, and very fast throughout the whole process. He explained everything in a simple way, answered all my questions, and made everything stress-free. I’d highly recommend. Thank you

27. april 2026
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Hi there,

Fast, clear, and stress free, just how it should be! Thank you for the high recommendation for Julian; we’ll be sure to pass your thanks on to him.

Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

I recently had the pleasure of speaking…

I recently had the pleasure of speaking with Thomas Way at Oh Polly Life Insurance, and I couldn’t be happier with the experience. He was incredibly kind, friendly, and genuinely helpful throughout the entire process. Thomas took the time to understand my needs and guided me towards a policy that fits me perfectly.

What really stood out was the excellent level of customer service. Everything was explained clearly, and I never felt rushed or pressured. It’s reassuring to know they focus on finding a policy that matches not only your needs but also your affordability.

Overall, a brilliant experience—I would highly recommend Oh Polly Life Insurance to anyone looking for reliable and supportive service.

27. april 2026
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Hi Megan,

A brilliant experience is exactly what we aim for! We’ll be sure to pass your kind words on to Thomas. We're so happy he could help you find the perfect, affordable policy. Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

I took out a life insurance policy…

I took out a life insurance policy online and realised I hadn't added critical illness cover. I requested a call to sort this and spoke with Joseph Purnell who was extremely helpful. Not only was he able to add on my critical illness cover, he also managed to save me money on my original life insurance policy which is always welcome. So far, I've found the customer service at Polly to be excellent.

27. april 2026
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Hi Megan,

Thank you for sharing your experience! We know that life insurance is about more than just a policy, it’s about peace of mind. The fact that Joseph also managed to save you money in the process is the icing on the cake! We’re glad we could make your family's future even more secure while keeping your budget in mind. Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Great customer service and relatability…

Great customer service and relatability to everyones personal circumstances, highly recommend! 😁

27. april 2026
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Hi Courtney,

Thank you for your feedback, we really appreciate you taking the time to share your experience!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Jake Phillips helped with our…

Jake Phillips helped with our application for a new life insurance policy. He was absolutely brilliant, he was patient and explained the process making it so simple to complete. Great customer service and so lovely to speak to. The prices are brilliant for polly too would definitely recommend to everyone.

22. april 2026
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Hi Ashley,

Thank you for your 5 star review and your kind words! Jake will be delighted to know he made the process so easy for you. We're glad you’re happy with the service and the savings! Welcome to Polly!

Kind regards
The Polly team

Vurdert til 1 av 5 stjerner

Tried to retrieve a quote online from…

Tried to retrieve a quote online from this company but it is one of them “someone will be in touch” companies. Ever since (nearly two weeks ago) I have been HARASSED between 5-6 calls a day on alternative numbers and even when I block them or cut them off they still ring. Most desperate and annoying company I have ever experienced! I have told them I do not wish to take a policy out and then they just call on an alternative number 100 times!

24. april 2026
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Hi Chloe,

We are sorry for any frustration felt following our calls, we never want to be an annoying part of your day.

Please respond to our info request on Trustpilot, we will prioritise finding your contact details and ensuring all contact stops immediately.

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Andrew phoned me to review my policies…

Andrew phoned me to review my policies which I had for four years. He spent a lot of time explaining my options and what would work best for my circumstances. He was absolutely amazing and so genuine. I ended up with two new policies to suit me and my family. I cannot recommend Polly enough. I felt reassured and in control of my policies. Thank you Andrew for the time and answering all my questions 😊

23. april 2026
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Hi Roxanne,

We really appreciate you taking the time to recommend us! It’s great to hear that Andrew provided such an amazing and thorough review of your existing cover. At Polly, we pride ourselves on ensuring our customers truly understand their options rather than just 'buying a policy.' We’re delighted you found the right fit for your family and felt supported throughout the process. Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Jake Phillips was a fantastic help…

Jake Phillips was a fantastic help today. Explained everything clearly and was friendly and very helpful. Been looking for Insurance for myself for a while and he has made it easy to go through and made everything clear.
Thank you ever so much

24. april 2026
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Hi Tracie,

We really appreciate the feedback. Jake is a fantastic member of our team, and we’re glad his clear explanations and helpful attitude made your application process straightforward. Our goal is to take the stress out of finding the right cover, and it sounds like Jake did exactly that for you today. Thank you for choosing us! Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Excellent!!

Chatted with a young man, James Green today about a policy. He honestly couldn’t have been nicer! Super friendly and explained my policy inside & out.

23. april 2026
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Hi Clair,

We couldn't agree more! James is a star! We're so happy he could break down your policy and provide such a friendly service today. Thank you for your kind words! Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Spoke with a lovely man called Julian

Spoke with a lovely man called Julian. He was super helpful and talked through everything with me so I understand. He managed to find the best deal for me and explained that I can add to it anytime, making me feel really secure in my choice to go with Polly life insurance!

23. april 2026
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Hi Alexandra,

Thank you for the fantastic feedback. We’re glad Julian could explain the flexibility of our policies, ensuring you have a plan that works for you both now and in the future. Accuracy and transparency are what we aim for. Welcome to Polly

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Jake Phillips made the process easy and…

Jake Phillips made the process easy and was very flexible in the options I could afford, there are great benefits within the policy and if the worst was to happen I know my daughter will be ok.

23. april 2026
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Hi Leanne,

We are thrilled to hear Jake made things so easy for you! It’s all about finding the right cover at a price that fits, and we’re so glad you’ve found that peace of mind for your daughter’s future. Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

I spoke with a wonderful guy called…

I spoke with a wonderful guy called Martyn. Super helpful and informative and very easy to talk too.
Helped me choose they perfect coverage for me.

23. april 2026
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Hi Paula,

That is what we like to hear! We're thrilled Martyn helped you find the perfect coverage and made the conversation so easy. Thank you for choosing us for your insurance needs! Welcome to Polly!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Great service by Jonathan Cartlidge

Great service by Jonathan Cartlidge. Professional and very helpful.

23. april 2026
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Hi Miriam,

Thank you for the 5 star review! It's great to hear Jonathan was able to help you get some cover in place! We really appreciate you taking the time to share your experience!

Kind regards
The Polly team

Vurdert til 5 av 5 stjerner

Great policy

I had the pleasure of speaking to a man called Martyn Gavin who helped me get the best policy. He explained everything so well , really pleased with my new policy and my mind is at ease now I’ve got something in place. Thank you again , I would recommend to anybody!

23. april 2026
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Svar fra Polly.co.uk

Hi Cassisha,

We’re so glad Martyn could put your mind at ease today! Thank you for the 5 star review and for recommending us to others. It was a pleasure helping you get your policy in place. Welcome to Polly!

Kind regards
The Polly team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv