Plus260 Tech Solutions Anmeldelser 

264
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... Vis mer

Vurdert til 5 av 5 stjerner

Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... Vis mer

Vurdert til 5 av 5 stjerner

Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Elektronikkbutikk
  2. også i
  3. Datautstyrsbutikk
  4. Fotobutikk
  5. Mobiltelefonforhandler
  6. Netthandelstjeneste
  7. Telefonreparatør

Skrevet av virksomheten

Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

264 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(264)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent

I got my parcel on time and it was just as I expected.

30. juni 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Thank you Mazuba!
We are glad you are satisfied.
Thank you for the support

Vurdert til 4 av 5 stjerner

Received my order

The order came through, and customer service and updates were good.

21. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Kangwa,
Thank you so much for your support and we are happy you were pleased with our service. Thank you so much for shopping with us.

Vurdert til 5 av 5 stjerner

Plus260 tech solutions have excellent…

Plus260 tech solutions have excellent service. They consistently updated me on the status of my phone and delivered on time. I Highly recommend their services.

20. juni 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Ndonji,
Thank you so much for your support. We are happy you were pleased with our service. Thank for shopping with us.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. The product was delivered on time. I'll definitely be buying more of your products

18. juni 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Chama,
Thank you so much for the support. We really appreciate it and feel free to come back for more Plus260 products.

Vurdert til 5 av 5 stjerner

I love my phone 😍💃

I love my phone 😍💃
Your customer service is good 👍
Will call back soon

16. juni 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Vicky,
Thank you so much for your support. We are happy you are pleased with our service. Please fill free to come back for more plus260 products.

Vurdert til 5 av 5 stjerner

Excellent services

6. juni 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Namanga,
Thank you so much for the 5-star review and your support. We really appreciate it and we are happy we served you well.

Vurdert til 5 av 5 stjerner

Plus260

Delivery took time but I don’t blame them,in overall Excellent service from Plus260…keep up the good work👌

3. juni 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Mutale,
We know the wait was not easy but thank you so much for the trust you had in us to deliver. We really appreciate your support and thank you for the 5-star review.

Vurdert til 5 av 5 stjerner

Execllent

The delivery was excellent ! Thank you.

1. juni 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Margaret,
Thank you so much for shopping with us. We really appreciate your support.

Vurdert til 5 av 5 stjerner

Customer service

Customer service is very professional. Delivery and packaging is top!
Keep it up. They even delivered my parcel to Muchinga province. My sister's phone was worked on with no charge within warrenty. 👍

31. mai 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Ashley,
Thank you so much for the 5-star review and for your support. Without it, we wouldn't be where we are today and we really appreciate it. Thank you for shopping with us.

Vurdert til 5 av 5 stjerner

Review

From the service care to the delivery everything was on point 🤌🏾

27. mai 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Emilio,
Thank you so much for the five-star review and the support you have shown us. We really appreciate it.

Vurdert til 4 av 5 stjerner

Satisfied Customer

I ordered an iPhone 8plus and XR from Plus260store and I love them both….
It’s their consistency for me with updates and both my phones arrived in good condition and note forgetting free delivery,case and screen protector 😍…
I’d definitely recommend anyone to get their gadgets from here

22. mai 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Martha,
Thank you so much for the review and your support. We really appreciate it. Thank you so much for shopping with us.

Vurdert til 5 av 5 stjerner

My order was delivered within 24hrs and…

My order was delivered within 24hrs and i was constantly updated on the status of my order before it was delivered.

17. mai 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Mwewa,
Thank you so much for the 5-star review and thank you so much for shopping with us.

Vurdert til 5 av 5 stjerner

Review on my iPhone charging cable

My cable stopped working on a Sunday and you still went out of your way to deliver it for me the same day….. thanks so much for always coming through
Continue being reliable and friendly to us your customers 🫶🏾

15. mai 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Deline,
Thank you for the 5-star review and a big thank you for your support. We are so glad you thought of shopping from us in your time of need. We are glad we could come through for you and we will indeed continue to be reliable and offer the best service to you our customers because we appreciate you. Without you, there would be no PLU260.

Vurdert til 5 av 5 stjerner

Am addicted 😅…yooo!!!

Am addicted 😅…yooo!!!!
It’s the customer service for me. Am already adding more to my chat just after purchasing an iPhone. That should tell you how effective the company as a whole is😂

3. mai 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Ramona,
Thank you so much for your continued support and thank you for the 5-star review. We really appreciate it.

Vurdert til 2 av 5 stjerner

Delayed in delivery and the customer…

Delayed in delivery and the customer care response didn't come through for a specific search...... Hope I'll have a different experience

14. april 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Bupe,
It's quite unfortunate that you say you had a bad experience when you saw us trying to do everything we could. Firstly, you ordered the tripod on a Wednesday and we dispatched it for delivery the same day. Because your home is Mufulira, Mercury couldn't deliver on Thursday because they said they had a break down with the it car. If you were in Kitwe, they could have delivered. Friday was a holiday and they couldn't deliver on Saturday because they don't deliver on Weekends. Your order was then ready for delivery on Monday.
On Saturday you asked for a refund because you said you couldn't wait for Monday. We gave you the refund the very day and asked mercury to send the parcel back to us.
We find it rather sad that you say you had a terrible experience.
Whatever the case, thanks for the review. We'll do our best next time

Vurdert til 5 av 5 stjerner

Its the communication for me

Its the communication for me. Getting updates allows you to see where your package is.

12. april 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Naomie,
Thank you so much for the five-star review. We appreciate your support.

Vurdert til 4 av 5 stjerner

Laptop

The customer service was good as usual, effective communication at every stage. Most importantly the delivery was timely. Thankyou Plus260.

12. april 2022
Logoen til Plus260 Tech Solutions

Svar fra Plus260 Tech Solutions

Hi Marvis,
Thank you so much for your constant support. We really appreciate it.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv