I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... Vis mer
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First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... Vis mer
Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... Vis mer
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Informasjon om virksomheten
- Elektronikkbutikk
- også i
- Datautstyrsbutikk
- Fotobutikk
- Mobiltelefonforhandler
- Netthandelstjeneste
- Telefonreparatør
Skrevet av virksomheten
Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.
Kontaktopplysninger
Ibex Hub Mall, Salama Park, Ibex Hill, Lusaka, Zambia
- +260971930623
- sales@plus260.com
- plus260.store
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They don’t respond and they scam people
I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have done.
Disappointing Quality and Service.
This was the second jersey I ordered from the site, and the quality was extremely disappointing when it arrived. This was particularly frustrating because last year I purchased one for K290.00, which was of much better quality than the K400.00 jersey I ordered this time. Furthermore, the customer service was extremely poor. I waited over three weeks without any communication. I sent countless emails, called customer service (their phone was off for over a week), and even emailed management—none of whom responded. I had to go so far as to contact a rider who once delivered a package to me, just to get in touch with someone from the team. Even then, I wasn’t given a clear reason for the delay or any believable reassurance. After many calls and messages, I finally received the product, but it was of poor quality. If I could give zero stars, I would, but since I can’t, I’ll give one star.
Atrocious Customer service
Atrocious Customer service. I had previously taken down a negative review the last time because the plus 260 team eventually reached out to me after numerous attempts to get a hold of them and getting ignored. I'm convinced what really compelled them to communicate is mainly attributed to my negative review. I instantly took down my negative review because I have had excellent service from Plus 260 in the past and it was only reasonable to give them the benefit of doubt, however, the reason I got from the team seemingly sounded like a made up story. I'm wondering whether I should get a refund now because I'm utterly shocked and disappointed by the lack of communication or regard for my concerns. I'm starting to draw a pattern from the way I'm getting ignored and looking at how poor the service has been from the other reviews I've been reading, it's clear to draw a conclusion, plus 260 standards have really dropped.
Hello
Hello, I purchased the Samsung stereo headsets about 6 weeks ago. The product itself is a little iffy and I was surprised by the quality because most of the stuff I've gotten from you guys is top notch. And I've actually ordered these same headsets before and the quality was way better. The other thing was the bad service I received, which was weird because you guys always have amazing customer service. But this time I was basically ignored. There was barely any communication for my concerns (cause the headsets took a while, and I mean a WHILE, to come). I even reached a point where I thought they'd never come and I'd have to get a refund. I hate to write all this, cause like I said before, you guys have such great customer service but this time it was a let down.
The phone took over 3 months to arrive…
The phone took over 3 months to arrive after the last payment and my queries about it were largely ignored (for weeks sometimes).
Also, the phone is getting really hot when charging
It was terrible
It was terrible. Delivery was done after 4 days and they were ignoring phone calls and emails.
Fast response and quick to come up with…
Fast response and quick to come up with solutions to minor issues.
Atrocious service
They took 2 months to replace my phone screen, lost my phone camera, damaged my network antennae (and failed to fix it) and then failed to give me a refund.
On top of that, they rarely called to give an update and I had to keep calling throughout the process to find out what was happening. To date, they won't pick up my calls about a refund.
Great communication and great delivery!
The cable was loose and only worked for…
The cable was loose and only worked for two weeks
The fact that the company delivered the…
The fact that the company delivered the order, before i kind of thought they were potential scammers.
They were able to sort out the problem…
They were able to sort out the problem with my laptop.
Professional and very courteous staff
Professional and very courteous staff. Service was also very efficient. Delivery an added bonus. I loved my plus260 experience
First and foremost
First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on delivery time. I think just improve on updates. When you give an updates, you are assuring a person to keep calm than remain quite for too long. The quietness creates fear and one can easily loose it.
Quality products but poor customer…
Quality products but poor customer service and they take forever to deliver what you order. Definitely wouldn’t recommend the store.

Svar fra Plus260 Tech Solutions
I received my phone and i love it but…
I received my phone and i love it but it took longer than stated on the website and was not able to get through to the store when i needed to inquire.

Svar fra Plus260 Tech Solutions
My cable died within two weeks of…
My cable died within two weeks of purchasing. It was the first time but disappointing nonetheless.

Svar fra Plus260 Tech Solutions
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