Plus260 Tech Solutions Anmeldelser 

264
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... Vis mer

Vurdert til 5 av 5 stjerner

Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... Vis mer

Vurdert til 5 av 5 stjerner

Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Elektronikkbutikk
  2. også i
  3. Datautstyrsbutikk
  4. Fotobutikk
  5. Mobiltelefonforhandler
  6. Netthandelstjeneste
  7. Telefonreparatør

Skrevet av virksomheten

Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

264 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(264)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Big Ups!!

Starting from the management, customer care to the couriers Big ups to the team, Top notch service!! All I have is praise.
A+++ Services.

Thank you.

26. desember 2021
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Svar fra Plus260 Tech Solutions

Thank you so much for the review. We really appreciate your recommendation and support.

Vurdert til 5 av 5 stjerner

Their customer service is very good.

Their customer service is very good.
They always updated me throughout the shipping process until the time I received my laptop.And it works prefectly well.💯 recommend.
Thank you plus260solutions.😇

26. desember 2021
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Svar fra Plus260 Tech Solutions

We really appreciate your support. Without you, there would be no Plus260. So it really means a lot to us to read this review from you. Thank you for shopping with us.

Vurdert til 5 av 5 stjerner

EXCELLENT SERVICE

Excellent Service

18. desember 2021
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Svar fra Plus260 Tech Solutions

We aim to please and we are glad to hear we served you well. Thank you for your support.

Vurdert til 4 av 5 stjerner

Good customer service

Good customer service! Not entirely pleased with the battery life of the phone I got but I would definitely buy from you again. Trustworthy and reliable. I highly recommend 💯

29. november 2021
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Svar fra Plus260 Tech Solutions

Thank you for your support and apologies for that battery situation.

Vurdert til 3 av 5 stjerner

Shopping with plus260 .

I bought an iPhone XR almost two months ago. There was some mix up with my order so I had to wait a little longer.. the customer service person was very friendly and helpful… And the owner of the store constantly updated me till the day I got my phone.. irregardless of the delay it’s safe to say I am going to be a very loyal customer ❤️
Thank you

13. november 2021
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Svar fra Plus260 Tech Solutions

Thank you so much for your patience. We really appreciate your support.

Vurdert til 5 av 5 stjerner

Charging Adapter and ear pods

Plus260 has always managed to come through I can’t even look else.I’m too dependent on it 🥳 thank you very much for another addition,my I phone 11 power adapter and my ear pods .it’s working extra ordinarily I love it. Got it using my gift voucher package that was given to me in the time I got my I phone 11 from you Plus260 thank you.the customer service is epic I even feel like You are my family.thank you very for everything Plus260 God bless you 🙏🏿.I with all confidence recommend 🙏🏿

11. november 2021
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Svar fra Plus260 Tech Solutions

Thank you so much saviour we really appreciate your continuous support indeed you are definitely a part of our plus 260 family.

Vurdert til 3 av 5 stjerner

The experience is always amazing

The experience is always amazing, great customer service, however the responses are really slow sometimes.

28. oktober 2021
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Svar fra Plus260 Tech Solutions

Thank you so much carol for your support. We are better equipped to serve you better now and our response time is much faster. Regardless thank you for taking the time to leave us this review.

Vurdert til 5 av 5 stjerner

Really great customer service even…

Really great customer service even through shipping delays. Very attentive and informative. Highly recommended

28. oktober 2021
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Svar fra Plus260 Tech Solutions

Thank you so much for your support. We really wish we could control the shipping but unfortunately, we can't. Otherwise thank you for the 5-star review.

Vurdert til 4 av 5 stjerner

I am one very satisfied client and will…

I am one very satisfied client and will definitely use your services again... My son's faith in me has more than doubled after he received his 18th birthday present just as ordered, and at a very competitive price too... Many thanks.

25. oktober 2021
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Svar fra Plus260 Tech Solutions

Thank you so much mutinta for trusting us enough to deliver your son's gift. We really appreciate your support.

Vurdert til 4 av 5 stjerner

Great updates on how far the order has…

Great updates on how far the order has reached as well as delivery service. Product was good has well. If only delivery of package could be slightly faster it would be even more convenient, however wonderful service and keep up this great reliable service!

21. oktober 2021
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Svar fra Plus260 Tech Solutions

Thank you so much Dee for the support and thank you for taking the time to leave us this review we really appreciate it.

Vurdert til 5 av 5 stjerner

Great service guys

Great service guys. Will always support the business. Some freebies would be necessary lol.

20. oktober 2021
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Svar fra Plus260 Tech Solutions

LOL, Thank you so much joseph for your support.

Vurdert til 3 av 5 stjerner

Phone is not a dual sim but when…

Phone is not a dual sim but when enquired I was informed it was. Such a disappointment as dual is important.

Ensure you know your products well

15. oktober 2021
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Svar fra Plus260 Tech Solutions

Hi Nobutu,
We have taken note of your complaint. However, we can't find any record of us telling you that this was a dual sim. If we did, kindly send us a screenshot on our website or Instagram. We always indicate by its name if a product is dual sim.

Vurdert til 4 av 5 stjerner

When I had to see it's website I was…

When I had to see it's website I was quite scared but in all terms I had to risk it of which I had to search for it's website on Google as well and it's business deals was displayed in front of me....
The experience was very good because on every move through calls as personal check out"" when placing the order and on how it's done.. I was updated up until the delivery day itself..
Job well professionally done "Plustech260 Zambia"

15. oktober 2021
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Svar fra Plus260 Tech Solutions

Thank you so much for the 5-star review. It's always nice to hear that we served you well. We really appreciate your support and thank you so much for trusting us enough to deliver your order. we are forever grateful.

Vurdert til 5 av 5 stjerner

Though I haven't received my order yet…

Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is the most thrilling part about it and it encourages an individual to order with you guys again. Overall, I'm satisfied with your services. You live upto your promises.

Have a great evening.

13. oktober 2021
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Svar fra Plus260 Tech Solutions

Hi Fillemon,
Thank you for the review. We understand that you have received your product. Do you like it?

Vurdert til 3 av 5 stjerner

The delayment of receiving the package…

The delayment of receiving the package after purchase,its going to be a month soon

12. oktober 2021
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Svar fra Plus260 Tech Solutions

We are sorry for the delay in delivery. We had a few challenges outside our control. We understand that you have received your product. Do you like it?

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