Great service and great product, delivery free all the way to a Scottish island (in two days!) and less than half the price of Toolstation! Will highly recommend this firm, vey impressed and will u... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Yes after an initial large hiccup in not being able to contact the company I can honestly say they went above and beyond to help me . The item I returned was originally sent via express delivery and a... Vis mer
Selskapet har svart
Super fast delivery, can't really do better than next day. Product is amazing, really well made. Why didn't I find these years ago. The stair rods hold the stair dust sheet in place without slipping m... Vis mer
bought a bag of one hundred 22mm copper olives from the company. Very reasonable at 17p each. fast delivery, good packaging, good product. will be returning.
Informasjon om virksomheten
Skrevet av virksomheten
Online plumbing merchant with free next day delivery on orders over £50. Quality and affordable Pipe Fittings, Valves, Tools and more. Always near you, wherever you are.
Kontaktopplysninger
71-75 SHELTON STREET, WC2H 9JQ, London, Storbritannia
- +44 1639 352 997
- hello@plumbhq.uk
- plumbhq.uk
4,6
Enestående
185 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra PlumbHQ
Hi Janet,
Now that’s the kind of scorecard we like to see! Thank you!
We really appreciate your feedback and hope to see you again soon!
All the best,
The PlumbHQ Team
Great product
22. april 2025
Svar fra PlumbHQ
Hi Dave,
Thanks for the great review. We’re glad to hear you were happy with the product!
We hope to see you again soon.
Cheers,
The PlumbHQ Team
Easy ordering and quick delivery
Easy ordering and quick delivery. Good instructions and pump works great.
22. april 2025
Svar fra PlumbHQ
Hi Richard,
Thanks for the great feedback. We’re really pleased to hear the ordering was easy, delivery was quick, and that the pump’s doing its job.
We hope to see you again soon!
Cheers,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Steve,
Thanks for the kind words - it means a lot!
We hope to see you again soon!
Cheers,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Brian,
Thanks for your review. We’re really pleased to hear that everything was easy for you.
We hope to see you again soon!
Cheers,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Kellie,
Thanks so much for the lovely review. We’re really glad you had a great experience and that your delivery was nice and quick.
Always here if you need anything else!
Cheers,
The PlumbHQ Team
Easy to place order
Easy to place order. Prompt delivery, even a day early. No damage and exactly what I ordered. Defiantly use them again ten out of ten
16. april 2025
Svar fra PlumbHQ
Hi Christopher,
Thanks you so much for the brilliant review. Great to hear everything arrived early, in perfect nick, and exactly as expected - that’s the kind of experience we love to deliver.
We’ll be ready whenever you need us again.
All the best,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Paul,
Really appreciate the kind words. We’re happy to hear everything was smooth from start to finish - just how it should be.
If you ever need anything else, we’ll be here.
Cheers,
The PlumbHQ Team
difficult to communicate as usual with…
difficult to communicate as usual with companies nowadays , we was sent a fedex tracking number as they say it had been tried for delivery 3x , no missed delivery cards left and the tracking number supplied by them did not work, we requested a refund which will take 6 weeks apparently after they have fedex return it to them , maybe they delivering the money on foot ?
31. mars 2025
Svar fra PlumbHQ
Hi Ratree,
Thanks for your feedback, and we’re genuinely sorry for the frustration caused by the delivery process.
We completely understand how disappointing it is when the handover of goods from the courier doesn’t go to plan. Unfortunately, once a parcel is in the hands of the courier, we have limited control over how it’s handled.
For clarity, your order was placed at 06:00 and dispatched by 13:00 the same day, on a next-day delivery service, exactly as advertised. Tracking details were provided as soon as they became available. While the delivery experience wasn’t ideal, the dispatch and turnaround on our side were in line with our service commitment.
The parcel was returned to us today, and your refund has already been processed. We’re only able to issue refunds once goods have been physically returned to us.
We always aim to do right by our customers, and if you feel the matter has now been resolved fairly, we’d really appreciate it if you’d consider updating your review to reflect that.
Thanks again,
The PlumbHQ Team
Svar fra PlumbHQ
Hi John,
Thanks very much for your review! We’re really glad to hear you were happy with the price and delivery speed. If there’s anything else you need, you know where to find us.
All the best,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Robert,
That’s the kind of speed we work hard to deliver! Glad we could beat the stopwatch!
Thanks for the great review, and don’t hesitate to shout if you need anything else.
Cheers,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Sandra,
Thanks for the kind words! We’re really pleased to hear the returns process was smooth for you - we work hard to try and deliver the best customer service possible.
If you ever need anything else, we’re here to help.
Best regards,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Andrew,
Quick and easy - just how we like it!
Thanks for the kind words, and we’re here if you need anything else sorted.
Cheers,
The PlumbHQ Team
Prompt delivery and correspondence
17. mars 2025
Svar fra PlumbHQ
Hi Sean,
Thanks for your review! We’re glad to hear everything arrived promptly and that communication was on point - that’s exactly what we aim for.
If you ever need anything else, we’re just a message away.
Best regards,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Penny,
Delighted to hear you’re happy with the service - makes all the graft worthwhile.
Don't hesitate to give us a shout if you need anything else sorted.
Cheers,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Richard,
Quick service and solid value - that’s exactly what we aim for. Glad we hit the mark!
Please give us a shout if there’s anything else we can help with.
Cheers,
The PlumbHQ Team
Fast delivery at a good price
Fast delivery at a good price.
Ordered a sp2b booster pump
Will use again.
24. februar 2025
Svar fra PlumbHQ
Hi Graham,
Fast delivery and a solid price - we like to keep things flowing smoothly (booster pump pun fully intended).
We appreciate the kind words, and we’d love to help again whenever you need us.
Cheers,
The PlumbHQ Team
Svar fra PlumbHQ
Hi Andrew,
Next day delivery with no fuss is just how we like it. Glad everything was spot on!
Please give us a shout if you need anything else.
Cheers,
The PlumbHQ Team
Stair rods. Great item.
Great item. I bought stair rods for dust sheets. Plumb HQ were the most competitive on price including delivery. The delivery time was super quick, next day. Thanks 👍
17. februar 2025
Svar fra PlumbHQ
Hi Sarah,
Thanks for the lovely review! Great to hear the stair rods did the trick and even better that our price and delivery speed hit the mark.
We really appreciate you choosing us, and we’re here anytime you need a hand with the next job.
Cheers,
The PlumbHQ Team
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