Pip Decks Anmeldelser 

Great experience with customer service and even better quality product, I skimmed the first few cards and can already see how it will elevate my brand to the next level. Highly recommend.

Been following Pip Decks for a while so the special offer price was too good to miss and bought 2 decks. Team Tactics and Storyteller Tactics. Box is compact, easy to use and great tool and resource to add to your toolbox

They’ve sent me a deck right after I’ve told them I haven’t received the first one. Great support. Great cards.

Love the deck. My first order was lost in the mail (busy holidays) but customer service send me a new one right away.

I recently contacted customer services asking how to access the digital version and my issue was sorted right away. Really pleased.

I first purchased Pip Decks a few years ago and have since purchased most of the new decks. They are all great. When the app came out I needed to make sure all my decks were under that same email so I reached out to Support and they quickly helped me consolidate all my decks under 1 login. Excellent product, excellent support!

I accidently ordered and downloaded the wrong deck and reached out to the support. Within minutes I got the right download link. Even two years later I got quick help as I lost the downloaded PDFs on my hard drive. Excellent service – same as your decks!

Unfulfilled Commission Payment and Poor Support Experience

I have been working with Pip Deck for several months now, and I regret to say that my experience has been far from satisfactory. Despite clear assurances from their support team that I would receive my commission payments on time, it has now been over three months, and I have not received any payments or even an update regarding the status of my account.

When I first started, I was assured that payments would be made promptly, and everything seemed to be in order. However, as time passed and the promised deadlines came and went, I began to feel increasingly frustrated. I reached out to the Pip Deck support team multiple times, hoping for some clarity, but each time, I received vague responses with no real solutions or explanation for the delay.

The lack of communication and transparency from Pip Deck is disappointing, especially when you are relying on them for a promised income. This prolonged delay has left me feeling disrespected as a partner, and it has made me seriously reconsider my decision to work with them. I expected much better handling of payment obligations, especially when they had clearly committed to a specific schedule.

It's been over three months now, and I have yet to receive any funds or a reasonable explanation. This has been a frustrating and stressful experience, and I would caution anyone considering working with Pip Deck to think carefully about their payment practices and customer service.

In conclusion, while Pip Deck might have a solid product, their failure to honor payment commitments and their lack of effective support has been a major disappointment. I hope they take this feedback seriously and improve their processes to ensure that future partners are not left in a similar situation.

Customer Service is terrific, I had one question, and they jumped on it. I love these (started with Storyteller) and have given them out to employees and family as gifts. These are quick, fun and easy to read and very useful.

Disappointed and Frustrated: Unpaid Affiliate Earnings by Pip Decks

I am writing this review to express my deep frustration with Pip Decks and their affiliate program. As an affiliate partner, I worked tirelessly to promote their products, adhering to every guideline and requirement set forth. I was diligent in my efforts, creating content and driving traffic with the expectation that my affiliate earnings would be paid out as promised. Unfortunately, despite my full compliance with the terms and conditions, I have yet to receive any payments for the sales I generated.

The lack of transparency and communication from Pip Decks is incredibly disheartening. After numerous attempts to contact their support team and resolve the issue, I am still left without any clear explanation or resolution. The silence on their part has been deafening, and I feel as though my efforts have been completely disregarded.

It is not only disappointing but also damaging to trust a company and invest valuable time into promoting their products, only to be left without the promised compensation. As affiliates, we rely on these payments to continue supporting the brands we believe in. However, Pip Decks has shown a complete lack of respect for their affiliate partners by failing to honor the agreed-upon terms.

To others considering the affiliate program with Pip Decks, I strongly urge caution. While their products may be appealing, the unreliability of their affiliate payment system raises serious concerns. As a company, they have failed to uphold their commitment to affiliates, and until this issue is addressed, I cannot, in good faith, recommend them as a trustworthy partner.

I sincerely hope that Pip Decks takes responsibility for this matter and resolves the outstanding payments to their affiliates promptly. Until then, I will be hesitant to recommend their affiliate program to anyone else, as it has proven to be a frustrating and unrewarding experience.

I ordered the Ultimate Bundle (digital) from Pipdecks, but unfortunately, after several weeks, I still cannot access the Pipdecks app to use what I purchased. I’ve tried reaching out to their team via chat, WhatsApp, and email. Aside from a single response suggesting I check my spam folder—which I had already done—I haven’t received any helpful follow-up.

I’ve taken all the logical steps to resolve the issue on my own, but I still haven’t received a login link. This has been quite frustrating, as I was really looking forward to using the decks. I hope Pipdecks can address this issue and help me gain access soon.

After five weeks, the order still did not arrive, and there is still no ETA.
I ordered the decks for an upcoming event being held in January and wanted to use the time over the holidays to dive deep into them. Now I had to prepare everything the old fashioned way and hope, that they will arrive someday, so that I can finally start the return process...

Excellent, comprehensive tools, covers more than you think. Useful in training. Responsive customer service, asissted to track and ensure delivery during peak christmas period. Hope to see more new products from the companies in future. Support!

Don't trust when they say that they provide a MIRO template for the Innovation deck, they don't...

And to make matters worse they still haven't responded to me about how to setup a return of the physical cards.

I agree with the other reviewers that call this a bait and switch as it wasn't until I am returning the cards that I'm informed that the money back guarantee only counts for the physical deck, but it didn't state that in the e-mail to confirm my order, but then again, they might provide what looks like rudimentary templates for their other decks but for the innovation decks, THEY DO NOT.

I clicked randomly on each card once logged in where it says "app" and there's even the audacity to show instruction that says to "copy this template" but all you see are digital images of the cards and... nothing else. I'm sure one or two if I look hard enough may have a template, but that's NOT what was advertised.

When some companies get many orders around Black Friday they might tell you if there may be a delay... (mind you, mine was ordered a day after when I thought they were sending an e-mail saying that they were going to honor the previous price.)

Not only did the cards arrive a week later (past an event when I was going to use them) I am still waiting to see if I can even do the process to return these cards because I get an error when they tell me to use a link they provided me in an e-mail. They don't provide me with a phone number or any other way to return the cards, so since I have to leave in a week for a few months, I am likely going to be stuck with these cards...

UPDATE: Nice email that they’re looking into it and have refunded me since I couldn’t use their products:

“Thank you for your patience and understanding. My colleague Katherine forwarded your emails to me, and I’m currently awaiting a response from the internal team regarding the screenshots you provided and the issue with the missing Miro templates.

In the meantime, I’ve gone ahead and processed a refund for both the digital and physical decks. Even though I’ve refunded the digital deck, I’ve left your access active so you can continue to use it. I’ll update you with any further information I receive from the internal team.

I’m truly sorry that your physical Innovation Tactics deck didn’t arrive in time for your test. This isn’t the experience we wanted for you, and I sincerely apologise for the delay in resolving this matter.

If there’s anything further I can do to assist, please don’t hesitate to let me know.

Wishing you a Happy Holiday,
Emily - Customer Experience Lead”

I will update their rating higher if they’re able to actually add to their innovation deck MIRO templates.

Great decks, they are helping me out with my team and startup!

At first glance these tools seem pretty nice but once I started using them I realized how much they open your mind and help you understand so many human behaviors! So far, so good!! absolutely worth every penny. The digital version includes Miro/Mural boards and tutorial videos which are the perfect complement for the cards (a great unexpected bonus!)

Excellent. I use the decks everyday.

I had an issue with my order (totally my fault) and the customer service representative was quick to offer solutions and make sure I was 100% satisfied and taken care of. I'm the proud owner of two decks now and highly recommend them. Great service. Great product.

It is the best set of products you can buy to improve your personal and business knowledge, enabling perfect collaboration of teams if implemented correctly.

Love these decks, keep buying new ones as need arises. Support has been incredible, notably once the app got live and they were kind enough to transfer (very quickly) all my decks to the digital app.