Piktochart Anmeldelser 219

I have been working with Piktochart for over four years, and I have consistently experienced excellent service and customer support. Whenever I have an issue, there is no wait time for a response. The customer service is outstanding, and they take pride in ensuring that your issue is resolved quickly.

Piktochart support staff very helpful at fixing my log in issues.

I loved Pikto.

Great team and would recommend.

Excellent product very versatile for communication purposes. I use it since 2017 for Programme communication management - sector EU funds and policies. Perfect and immediate customer care service, solves everything in couple of minutes if needed. Thank you very much and I higly recommend the tool

The customer service from Shevaughn was exceptional!! Top quality. Every front facing product/package should have a Shevaughn on customer service. 10/10.

We recently had a lot of staff overturn and were having issues getting access to our team workspace in Piktochart and working on our projects. Piktochart support team was fantastic at walking us through each step and helping us regain access to much needed saved work. Thank you!

Every time I have reached out, I have gotten a super useful response from them. The user interface is fantastic, they really care about the user experience, and I get so many compliments on all my presentations – both from my students and from colleagues.

Customer service was very quick to reply to the question that I had and I had the issue resolved in minutes.

1h après avoir enregistrer mon travail, je suis revenu sur l'application et tout avait été supprimer donc obliger de tout refaire alors que c'est pour des partiel.

the level of customer service from the support team was excellent, they were fast and thorough even though I dealt with 2 different personel

Great support for a great website to create visuals.

Amazing service, great app. Easy to use, with plenty of options.

Piktochart has been a lifesaver for our nonprofit! We have used it for a variety of reports and brochures. The templates are top notch and so easy to customize. Would recommend!

Ayer dia 31 me baje la aplicación para editar y mejorar una foto,la prueba eran 0’10€,y cual fue mi sorpresa,al ver que por la noche de fin de año ,sin avisar y con alevosía,me intentaron cobrar 50€,gracias a que el banco rechazó el pago,pues asi lo tengo configurado. Esto se llama estafa,y espero alguna explicación,pues parece ser que no soy la única persona engañada

Super fast response, great help right away, very friendly, would recommend!

Good customer care, professional templates and innovative designs for professional works.

Quick, helpful, actual humans on their customer service team set piktochart apart. That is in addition to their product which absolutely competes with Canva at a much more accessible price point.

In the past few years I have used piktochart for multiple school assignments. I would advice people to use this website, also because the support team is a very good help and they are very kind. If you have a question you get a fast reply, which is nice.

My free trial had ended, and I lost access to an important project I had worked. I was worried I wouldn’t be able to download it.

I contacted Piktochart support and was pleasantly surprised by their IMMEDIATE response and helpful attitude. They kindly assisted me, and I was able to successfully download my project.

Thank you very much for the support, professionalism, and understanding. Great customer service!

Piktochart is a great project to work with. It also has great customer service. They replied quickly to an email when I had a problem.

I want to express my sincere gratitude for the manager who offered a full refund on our annual Piktochart subscription. An important reminder had inadvertently landed in my junk mail via Outlook, even though the initial purchase arrived in my inbox. I was navigating a very difficult personal period—from June to November 2025—as I managed a family health crisis that ultimately required my mutual resignation from my roles as a PYP Homeroom teacher and Grade Level Leader at our bi-lingual IB and WAS accredited school.

During this challenging time, the manager’s understanding and willingness to process a full refund were deeply meaningful. Their compassionate approach demonstrated a strong sense of corporate social responsibility, something I greatly admire, especially in the Christmas season when many face additional hardships. The refund not only provided financial relief but also reaffirmed our trust in Piktochart’s values.

The product itself proved to be highly effective and valuable. We used Piktochart to support a very successful PYP Exhibition event and to develop comprehensive curriculum map tools for our marketing brochure. The impact on our program and its presentation was tangible and meaningful, helping us deliver an enriching experience for our students and stakeholders.

Thank you for prioritizing people and outcomes over rigid procedures. This experience has reinforced my confidence in Piktochart and in the integrity of your team. Wishing you all a peaceful and prosperous holiday season.

Sincerely,
Ken